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Financial Aid Officer Resume Profile

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CA

OBJECTIVE

To secure a leadership position which will allow me to utilize and strengthen my managerial, organizational and analytical skills.

EXPERIENCE Confidential As a Financial Aid Officer with Brown Mackie College, my duties include, but are not limited to, coordinating all financial aid processing for students such as certifying student loans, re-packaging for financial aid once the award year has elapsed, verification of all paperwork, counseling of students on all forms of financial aid as well as maintaining student financial information in Campus Vue. In addition, as we do not use any third party processers, I am responsible for calculation of awards, all verification paperwork and origination and processing of student loans with the lenders. Confidential As a Financial Aid Planner with Virginia College, my duties include coordinating all financial aid processing for students such as certifying student loans, determining Pell Grant eligibility, Veterans Administration, re-packaging for financial aid once the award year has elapsed and verification of all paperwork. In addition, I am responsible for counseling students on all forms of financial aid as well as maintaining student financial information in Campus Vue and Global Financial Services. Confidential The duties of the Associate Director of Financial Aid include counseling students regarding available financial aid options, addressing issues with aid, fielding general questions about all financial aid programs like Pell Grant, Student Loans, Lottery Tuition Assistance and I was the Coordinator of LIFE scholarship program for Greenville Technical College. Coordination of Satisfactory Academic Progress appeals for students, which includes monitoring appeals committee's decision and adherence to federal laws regarding appeals. I also managed 8 financial aid officers that coordinate various state and federal programs. I handled all coaching, monitoring, corrective action and human resources functions for these employees. Confidential The duties of a Financial Aid Officer include counseling students regarding available financial aid options, addressing issues with aid, fielding general questions about all financial aid programs like Pell Grant, Student Loans, Lottery Tuition Assistance and I was the Coordinator of LIFE scholarship program for Greenville Technical College. Confidential As an Admission Officer my responsibilities included the data entry for all new and returning applicants, light career counseling concerning degree majors, conflict management resolution, recruiting of students at assigned high schools and at other events, greeting students by phone as well as physically while stationed on the front counter, various types of correspondence such as transcripts, high school diplomas, GED diplomas, and college transcripts. Admission Officers also coordinate the paperwork collection for both new and returning students to enable them to gain admittance into Greenville Technical College. Confidential As a Line Supervisor for MCIWorldCom I was responsible for the management of 15 escalation consultants. Duties that I oversaw for all 15 CSRs included, but were not limited to, payroll, reporting maintenance, coaching, counseling such as corrective actions or feedback , motivation techniques, training of new policies, procedures, product, documentation of new training, and establishing training when needed to support opportunity areas of team, front line human resource procedures, communication of management's agendas, all administrative actions, and any trouble shooting that needs attention. Take customer calls in escalated situations. All account maintenance for local issues. The main responsibility of a Line Supervisor is to give the support to all consultants to help them to grow and accomplish their individual goals while obtaining the company's goals. Confidential Responsible for all human resource activity including payroll, interviewing staff and faculty , recruiter students, staff, and faculty , administration of compensation, coordination of benefits of all full-time faculty and staff, implementation of new trainings, all continuous development of staff and faculty, lead interviewer of new faculty members, POC on all areas of human resource law such as EEOC, ADA, and FMLA , and POC for all human resource related issues as situation arise. Other duties included office management, student billing, Veteran's Administration, creation of all forms used by the university, lead of the campus store, basic accounting, and head of all administration activity in the Savannah Center of Saint Leo University.

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