History of Qualifications:

17 years IT experience where first 5 years worked as Programmer Analyst and next 4 years got opportunity to serve as Team Lead-Systems/business Analyst and since last 9 years working as Technical Project Lead/Manager, Snr. Consultant-Architect.

Professional Experience:

Confidential

Snr.Consultant / Technical Lead- Architect

• Working on 13M Project to replace a Global Cost Estimating system that provides part cost estimates for product design and purchasing business groups.
• Managed the team to analyze the legacy system and involved with business process owners, SME's Subject matter experts and users for requirements gathering and segregated them in to high level and low level Use Cases, Activity Diagrams etc.
• Involved in vendor selection. Prepared the evaluation template, test cases, scoring matrix for users while testing vendor COTS product.
• Created the Enterprise Architect road map and presided overall solution designs/architect for the new application.
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization. Plan COT application to fulfill the HA/DR requirements.
• Developed solutions that can reduce cost and increase response times for the organization's IT Platform.
• Responsible for the BRD/FRD documents. Involved in RFI, RFP process.
• Performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques. Ensure IT security and SOX Compliance requirements are implemented in New Systems.
• Review high level architecture and design Database components.
• Architected and managed the development of data exchange interfaces with external systems.
• Provide technical/Architect review of the solution for Solution Review Panels
• Recommended advanced and effective processes, technologies, applications and information systems to meet the organization's recommendations.

Confidential

IT Technical Manager

• Responsible for all aspects of the project management life cycle from Initiation to closing.
• Implemented/managed different projects includes: a real time online Ordering/Billing application includes BI tools for reports, Fraud Management system and Internet explorer upgrade on all systems in organization.
• Aligns IT with business strategies through agile methodologies that leverage business and technical architectures, information workflow, use case analysis, and risk assessment to verify fitness-for-purpose Identify all project dependencies and risks, ensuring they are effectively managed.
• Managed multiple teams simultaneously Includes, Business analyst, DBA's. Architect and developers etc.
• Prepared/Presented project roadmap timelines, budgets, risks, status and schedule updates to senior executives and other stakeholders.
• Managed the application with AVS and PCI compliance standards.
• Principle point of contact for the executive steering committee, customer and team leads and building communication plan and relationship with all stakeholders.

Confidential

Operations Support Systems

• Provided technical leadership for variety of IT Software development/Maintenance/Support projects. The key projects were ordering/provisioning application, Amdocs billing system- COTS , CIMS-GIS, SpatialNet-COTS new release and database migration.
• Circuits ordering project was to integrate Rogers 3 different divisions database Circuits Inventory and have one database Data Warehousing and just one web ordering/provisioning application for Rogers all over Canada. Used Crystal BI Tool for reporting, graphs purpose. Saved almost 25 cost.
• Utilized COTS Commercial Off-The-Shelf multi-vendor software products building Enterprise Application Integration.
• Experienced working on multiple projects in a distributed matrix environment and manage a team of 15 people
• Provided solution architecture support for project development and maintenance activities.
• Liaise with project stakeholders regularly. Built and executed the Communication Plan.
• Proactively managed the SDLC and provided guidance and coordination between different resources/departments.
• Responsible for methodologies/Tools used for different projects: Expert in Agile SCRUM , RUP,SOA methodologies.
• Successfully managed project changes, risks, issues and actions.
• Ensures standards, processes, and policies are followed.
• Keeps current with trends and technological innovations in IT industry, and makes appropriate development and design recommendations.
• Single point of contact for all communication between the client, management and team by provided/presented formal documentation: PQ, Business Case, Software requirements specification, Use Case, Screen Mockups, Project Reports, Data Modeling, Architecture Document, Test Plan, User Guides etc.
• Ensured all deliverables prepared to satisfy the project requirements and managed all rollouts by following formal release management process ITIL- CMDB Updates .

Technical Projects Lead- Architect

Confidential

• Manage a dedicated team of 13 application engineers and Web developers to replace/migrate servers including data center network and all client/web applications and databases of legacy servers.
• Other main applications managed were a SSO project Single Sign On for Rogers desktop and developed and maintained a new scheduling web SOA/ESB application Content Management for data center. Reduced the tickets response time by 40 .
• Proposed new architectural frameworks Business, Application, Data, Technology based on business trends. Performed upgrades to solutions to meet changing business needs and
• Managed/worked with Business Analysts to elicit and analyze business requirements. Implemented business processes after analysis and provided the architect solutions.
• Accountable for Process control, production timetable, status reporting and client/project coordination.
• Provided One-on-one coaching/development to team. Also perform performance review
• Analyzed and dealt with risks involved and managed them appropriately.
• Responsible for maintaining day-to-day customer and other department relationship.
• Used BI tools to show reports and dashboard for the new scheduling application.
• Experience dealing with mainframe and PCI DSS Payment Card Industry transactions.
• Ensured the standard release SOX, release management etc process were followed and deployed accordingly.
• Responsible and created UAT.

Expert in ITIL process. Established ITIL process at data center for application support and all new releases, Ensure CMDB is updated.

Ensured all systems and procedures were documented for use by IT staff.

Team Lead/Snr. Business Systems Analyst

Confidential

• Worked on number of different projects for RSO-Provisioning department, some as Project Leader and some in the full spectrum of Team lead/Systems analyst business analysis, architect, design, coding, testing, implementation .
• Main project includes provisioning billing applications also managed Wireless, Ordering, TFN, Servers transition, Asset management application etc.
• Analyzed/discussed the business requirements and Design architect and developed a Information System to provide a centralized Telecom Service requests and Orders database for all Rogers group of companies for Leased telecom Service Requests, Order Management, Cost Control and reporting functionality. This application used to manage 12.5 million worth circuits and also bill them to the owner department. Saved approx 0.5 million first quarter by tracking managing the circuits in billing.
• Experience in leading, coaching and mentoring the team of 5-7 people and also Conducted detail technical reviews and performed performance review.
• Dealt with users and clients to provide them the business logic and systems support includes projects/application training and documentations.
• Testing full product suite's, identifying problems resolving them with the development team.
• Technologies used: ASP, ASP.NET, JavaScript, VBScript, Crystal Reports, VBA, MS Access, MS SQL.

Confidential

Team lead/Business Systems Analyst Snr.Consultant

• Lead a team of six developers and developed N-tier web application Franchise Management System for a Telecommunication Company to handle/manage all their franchise stores by providing online services.
• Main modules included Inventory Management, Online Procurement, Accounts Receivable tracking, Accounts Payable tracking, Sale Force Management, Reporting etc.
• Provided business analysis and systems design, modeling and development expertise to Clients and explains technical issues, identified alternatives, conducted cost benefit analyses and recommended solutions.
• Coordinate priorities between the IT department and user departments. Responsible for assigning resources, scheduling, timelines, deliverables and updates to all stakeholders.
• Technologies used: ASP.Net, VBScript, JavaScript, HTML, CSS, C , and Adobe Photoshop 6.0, IIS 6.0

Confidential

Programmer Analyst Snr.Consultant

• Worked as consultant and Analyzed, Designed a Multi-tier E-Commerce Intranet medical application.
• Developed Java pages for the main modules Patient registration, Secure Login, Record Search, Admit discharge of patients, Form data collection, reporting section etc.
• Conducted feasibility analysis and made recommendations. Designed and delivered the technical presentation front end, Back end architect and product demonstration to client.
• Guide the team of developers and involved in all phases of the system.
• Performed QA testing. Facilitated and led presentations. Also involved in user training.
• Technologies used: Java, JavaScript, WebLogic, Oracle.

Confidential

Programmer Analyst Consultant

• Worked as Consultant at Ontario Government Toronto to develop and maintain a budgeting project.
• Involved in complete SDLC Systems development life Cycle .
• Developed Object-Oriented Budgeting system: Provides Budget review process and accounting Information system for reporting of the company's budget and comparison to actual revenues and expenditures.
• Set up reporting tools to provide interactive report to provide up-to date financial data and analyze budget.
• Technologies used: ASP, JavaScript, COGNOS Impromptu 6.0/Powerplay 6.0, VB 6.0, MS SQL

Confidential

Programmer Analyst

• Developed financial immigration Object-Oriented Software/application Stock deal entries, Profit loss analysis, Order processing, Payroll etc. including database.
• Worked in team to improve company-wide cost analysis and time reporting processes.
• Wrote codes/programs and some business rules objects customize by client.
• Technologies used: Visual Basic 6, C COM Components , Oracle 7.3 SQL/PL , COGNOS Imprompt

Confidential

Programmer Analyst

Researched and assessed Asset Management software requirements. Worked to maintain and support the system.