Summary

Dynamic, innovative Project Manager with more than 15 years of experience driving efficiency and successfully managing competing priorities within tight timeframes. Exceptional technology skills combined with proven ability to drive new business growth, manage and nurture talent, form strategic partnerships, and successfully implement and oversee complex projects. Outstanding strategist distinguished for proven leadership and team-building skills and excellent conflict resolution abilities. Demonstrated management skills that enhance productivity and drive sustained organizational performance aligned with a keen ability to identify, build, and maintain business relationships

Areas of Expertise

Strategic Tactical Planning New Business Development Project/Program Management Process Improvements Quality Assurance Customer Relationship Management Full-Cycle Contract Administration Talent Management Performance Metrics Organizational Roadmaps Budgeting Forecasting

professional experience

Confidential

Technical Project Manager

• Manage project scope, goals, milestones, and deliverables in collaboration with senior management and key stakeholders. Plan and schedule project timelines and milestones using established Earned Value with Microsoft tool sets and procedures. Key role as Financial Manager for assigned projects including managing project budget and performing monthly finance analysis including actual evaluation, forecasts, and reporting variance.
• Full-cycle management of contracts, ensuring maintenance of service-level agreements and devising solutions to proactively correct deficiencies.
• Present service performance information to clients. Measure and track task order performance and expendables for cumulative multi-million dollar task order assignments, researching and compiling service metrics to drive improvement.
• Architect a straightforward Program Master Phasing Schedule to track costs by Work Breakdown Schedule to communicate project-to-project status information to the customer.
• Develop, maintain, and manage all client task activities, gathering and analyzing business and user needs, documenting requirements, and refocusing expectations as situations dictate.

Confidential

Technical Program Manager

• Performed strategic planning including task order proposals, deliverables, schedules, and cost performance to the AEGIS Ballistic Missile Defense Agency Program Office. Drove innovative new systems and services related to continuity of operations, project implementation, execution, availability and capacity management, change and configuration control, incident and problem management, release management, capital asset management, and information assurance management. Supervised IT Systems Management personnel including network and server operations, infrastructure support, desktop and IT security, and information assurance.
• Managed all aspects of program execution including the monitoring and controlling of scope, schedule, change, cost, quality, risks, teams, and procurement. Evaluate task order and subcontracts monthly schedule and cost performance and briefed monthly performance metrics.
• Developed Basis of Estimates for proposed task orders. Architected a Program Multi-Phase Schedule to track costs by Work Breakdown Structure to communicate project-to-project status information to the customer. Analyzed earnings to track program status and monitor costs, forecasts, reserves, and contingencies. Collaborated with program representative to oversee status of prime contract deliverable line items, ensuring satisfaction of contract requirements and budget metrics.
• Directed staffing, subcontractor relations, and customer relationship management.
• Developed broad business strategy to grow customer relationships, maximize customer satisfaction, and enhance revenue in alignment with customer and partner needs.
• Attended Configuration Approval Boards CAB to assess impact of future maintenance and configuration changes on the operations of the infrastructure. Support a statistical approach to system performance analysis for tuning, trend analysis and fault-avoidance proactive event notification.

Key Accomplishments:

• Implemented virtualization technologies that reduced operating and sustainment costs by 30 .
• Managed the successful delivery of a portfolio of consulting and support deliverables that promoted Contract Award Fees above 94 during my tenure.
• Doubled the scope of regional responsibility and staffing by identifying and capturing unfulfilled opportunities.
• Introduced and implemented the integration of a standard solutions delivery methodology based on ITIL and PMI framework best practices Life Cycle Methodology and Role Based Administration automated using custom templates in Remedy BMC.
• Influenced and managed the deployment of key technologies as IEEE 802.1X port authentication, SECTERA Voice over IP Classified Phones on SIPERNet, DELL/Wyse SIPERNet Terminal Emulation, NIPER/SIPERNet 10 Gigabit trunks to the campus distribution layer.
• Successfully managed the Aegis IT Control Account budget to within /-2.5 percent deficit / under run ratio for 12 consecutive quarters. Utilized monthly forecasting tools for trend analysis across all budget line items to monitor any variance in contract cost, scope and schedule at completion, adjusted forecasts according to future project schedules, documented adjustments made, problems encountered, costs incurred and projected costs.
• Implemented Lexmark CAC-enable printing technologies that reduced baseline operating cost by 30 .
• Successfully managed the completion of the 9 Million IT implementation in the 24.5 Million construction addition that allowed Aegis BMD to move over 250 staff members out of temporary office spaces and integrate Programs and Departments, improving staff cohesion and interdepartmental communication. The programmed 24.5 Million construction project was successfully completed on schedule and under budget, achieving a cost savings of over 5 Million.

Confidential

Director, ITD

Managed corporate Information Technology Group, guiding policy, engineering, infrastructure, and support systems for internal and external customers and sponsors. Directed development teams on operations and production of new system capabilities. Evaluated processes and eliminated those that did not add value or support organizational goals. Coordinated 12 offices networks, maintaining continuity of operations across all systems. Created first corporate IT strategic plan, matrix-aligned with operational plan to track performance.

Key Accomplishments:

• Developed comprehensive transition plans for future growth and business-driven technologies.
• Improved working relationships and communication with colleagues, federal agencies, and partners.
• Re-engineered Disaster Recovery solution. Increased productivity with streamlined help desk procedures via Six Sigma process work flow principles. Increased security with implementation of seven-layer deep packet inspection SonicWALL enterprise firewalls.
• Achieved the Consolidation of 5 ISP vendors for WAN services and built a Metropolitan Area Network on the Verizon Network. Introduced the company to NxT1 technology and Voice over IP. Conceived and created an in-depth IT 15-point rapid get-well system plan that was presented to the President and approved for implementation.
• Developed the first corporate Information Technology Strategic Plan. The Strategic Plan was matrixaligned with the Annual Operations Plan to better track performance benefits of IT on corporate performance.
• Procured and Implemented 8 7-layer Deep packet inspection Sonicwall Enterprise Firewalls to form the corporate VPN intranet, with IDS/IPS, Anti-Virus, Content Filtering, Anti SPAM, FIPS 140-2 compliance.
• Implemented DOD and DON Information Assurance DIACAPS and INFOSEC security guidelines to protect corporate information.

Confidential

Lead Program Manager/Engineer

Delivered managerial, project, administrative, strategic, logistical planning support of personnel, services, and products and engineering support for the Naval District Washington NDW West Area SenseNet. SenseNet is a sensitive but unclassified network for the Public Safety Center Dahlgren and Naval District Washington West Area that provides an information technology and sensor-based network for managers, planners, anti-terrorism force protection and emergency response personnel who require real-time access to comprehensive sensory data from a broad range of sensors and systems. Developed enterprise-level technical interface and technical performance requirements, including planning for technical concepts and implementation, feasibility, and engineering studies.

Key Accomplishments:

• Achieved a complex system of interconnected technologies using RFID, WIFI, Video, Ethernet, Serial, Remote Control RF and Dashboard technologies that collectively integrated SCADA, DDC, Virtual Perimeter Monitoring System, VPMS , Regional Geospatial Information System, Cisco Campus Infrastructure, Server Farms, Intranets, LENEL Pysical Security and Citrix Systems to intelligently monitor, predict, control, and respond to building, utility, physical security management systems.
• Liaised between customer and technical team to define workflow, best practices, scope, schedules, and other key instruments for basic framework for SenseNet development and implementation.

Confidential

President/Consultant

• Directed internal functions and operations while managing multiple government and commercial contracts. Ensured delivery of products and services to meet contractual obligation and customer requirements within defined scope, cost, and schedules.
• Led development of General Services Administration schedule and line items with complete loaded rates for products and support.
• Constructed business cases to support proposed new technologies, securing contracts with PEPCO Energy Services Strayer University FAA TRACON Warrenton, VA Partners in Education, Washington DC United Press International and Department of Navy Chief Information Office.

Key Accomplishments:

• Drove growth to cumulative annual revenues of 3.8 million.
• Managed business development to secure direct or indirect contracts ranging from 50,000 to 1.8 million.

Confidential

Computer Specialist

• Lead engineer for IT campus development coordinating the relocation from Washington, DC to Millington, TN.
• Computer Specialist responsible for Life Cycle Systems Management of core Naval administrative systems for Naval Sea Systems Command, including shipyard payroll application and Submarine Logistics Data System.