Personal Summary

• I am multi-disciplined and certified Project Management Professional PMP who combines experiences and education from several key groups including: end users, programmers, testers, stakeholders, and project managers. I bring over five years of programming experience in SQL, MySQL, PHP, ColdFusion, .NET, and numerous other coding languages. I have been a technical consultant on several Quality Assurance QA , and Independent Validation and Verification IV V projects. Included in these were project management and control activities such as documentation assessments, go live readiness preparations, implementer deliverable reviews, and additional ad hoc deliverables.
• I have experience working with a variety of industries including Health and Human Services, Medicaid, RESPA regulation, telecommunications, insurance, entertainment data, and New York State statutes and policies in variety of roles including consultant, programmer, tester, business, technical and requirements analyst, as well as Project Lead. I bring a unique and well-rounded view and skillset to any company and project.
• I am now looking for a position where I can combine my two Bachelor's degrees focused in Human Computer Interaction and Electronic Communication's focusing on Group Interaction for Media and Web based projects with my work experience to have a direct role in the success of my employer as well as my own future. In closing I am looking for a job and an employer that will be the start of an involved and exciting career where I can be part of implementing and overseeing change and process improvements, both today and for the years to come.

Employment History

Confidential

Policy Analyst

• While working on a very short term contract project for DTF, I determined future security needs for DTF. Utilizing the NYS Department of Information Technology Services ITS Information Security Risk Management Standard, along with existing IRS requirements, and the Risk Management Framework RMF developed by the National Institute of Standards and Technology NIST I was able to develop a process that allowed DTF to determine the appropriate security policies and procedures for each of their 100 plus applications. This position relied heavily on the use of Information Asset Classification IAC ,
• Federal Information Processing Standards FIPS , and NIST Special Publications SP
• Built a mapping system between NIST, IRS, and ITS standards to allow DTF to determine gaps in security as well as high watermarks for shared security needs.
• Developed a process flow using existing technologies as well as hand created templates to create a universal process that allows security to be evaluated and reevaluated for any of the 100 plus applications.
• Utilized additional mapping processes and existing technology to allow business users to easily and quickly generate necessary documentation for IT staff to implement needed security measures. Additionally, developed similar processes to allow non-technical business users to determine if implemented technology meets the security needs of the department.

Confidential

System Analyst

• While working on another very short term contract project for JCOPE, I helped the system users of the Financial Disclosure System FDS document their existing system for current functionality. Additionally, I aided the users in determine their future needs, developed and refined business requirements from the user requirement. I wrote the business rules which the Implementation Team will use to develop the implementation requirements. Additionally, I created mockups for the users to help them further refine their needs. Finally, I develop VB scripts which allow these documents in 3 different formats to be linked and tracked against by the Project Management Team.
• Helped redefine scope initial project scope and develop phases for future implementations to make sure all user needs are meet in a timely, useful, and implementable manner.
• Built custom tracking tools using MS Office 2010 to meet each group's documentation needs, that integrating into a single automated project manager's dashboard.Thus allowing metrics like deliverables versus timeframe to be tracked.
• Utilized various skill sets and commination skills to act as the bridge between the different groups involved including system users, developers, project managers, and directors.

Confidential

Technical Analyst II

• At Tribune Media Services TMS I served as both a Technical Analyst as well as a Business Analyst. In these roles I filled various needs and roles for both existing projects as well as new implementations. I worked in an Agile development environment across all of these projects. I provided deliverables ranging from business requirements for other analyst to technical requirements that were provided directly to developers as well as information from various databases or hands on research that was then consolidated to generate reports and findings as needed for each specific project.
• Designed a data model to handle a new business venture into the world of sport metadata. Ensured flexibility, accuracy, and feasibility of the model by running dozens of different simulations across various continents and numerous sports on various platforms simultaneously to ensure flexibility and scalability.
• Became the department resource and liaison for complex sporting metadata questions including European Soccer, Olympic sporting events, International hockey, and many more.
• Developed several new procedures, ad-hoc fixes, and reports to help increase quality without impacting workflow for in house Digital Asset Management. Additionally, I cross trained team members in other departments to allow for both complete team coverage, as well as foster an environment where additional positive changes could be discussed.
• Transitioned business requests from project owner to requirements that would be used to implement that vision. Project owners range from end users requesting enhancements to Program Managers requesting new client facing products.
• Led a team that analyzes, scoped, and resolved a complex client facing issue that involved multi software applications, for one of TMS' biggest clients. The project was completed ahead of client needs.
• Wrote Technical requirements based on business requirements to provide developers a complete and detailed scope of work.
• Worked directly under multiple managers simultaneously self-managing expectations, deadlines, and timeframes
• Project lead for numerous simultaneous projects that required resource management as well as providing scope.
• Wrote documentation for and tested for repair and diagnosis of bugs and as well as enhancements for a Digital Asset Management system.
• Wrote SQL scripts to provide one time only OTO reports to provide scope for various customer facing issues.
• Designed and documented complex fixes across various platforms utilizing various tools including third party utilized at the permission of management.
• Managed, assigned, and completed tasks in multiple plugins for ERP systems especially focused on planning and development.

Confidential

Technical Analyst/Consultant

• At KPMG I have served as a Technical Analysts for multiple state government clients. In these roles I provided recommendations to the projects on new as well as modifications to existing procedures to improve efficiency and quality. I have provided assistance and reviews throughout all phases of the System Development Life Cycle SDLC on deliverables, work products, test scripts, and implementation plans based on both predefined standards as well as my own expert experiences.
• Technical reviewer for a Statewide, integrated worker portal as well as single point of access for multiple public assistance benefit programs
• Provided recommendations to a dual leader project on existing procedures, and additionally adding new business processes, to improve efficiency and product quality
• SQL and testing professional aiding in the validation of test cases and scripts including OBIEE
• Technical Documentation review specialist for a Statewide, Financial System
• Reviewed and provided recommendations on both business and technical requirements for a Statewide Modernization effort, including being the lead analyst on the team reviewing As-Is business models to ensure complete and accurate representation.
• Reviewed and provided recommendationson testing scripts for a Statewide Data Warehouse.
• Reviewed statewide data warehouse to ensure that MMIS standards were met while ensuring required functionality and data coupling was functioning correctly for day to day system use.
• Facilitated knowledge transfer between third party vendors and state team and led documentation review efforts.
• Defined requirement questionnaire to help standardize requirements gathering processes for a Statewide Data Warehouse.
• Use Oracle BPM to model various business processes involved in the SDLC of a Statewide Data Warehouse.
• Developed multiple costing and resource allocation tools for state clients. Led discussions on the use of and results generated from these tools.
• Tracked Requirements, resources, deadlines, and costs across multiple projects using multiple software applications including Microsoft Project.

Confidential

.NET Web Developer

• In my short time as a developer at Ernst I very quickly adapted to my new surroundings and work environment. I received several compliments on both instincts as well my coding style and within a matter of days already introduced changes that are client facing. Position heavily utilized a C and SQL framework.
• Program hot fixes for the production issues. Average turnaround time is 24 hours or less.
• Develop thorough knowledge base of Real Estate industry standards and terminology.
• Recoded 2 critical company processes for both efficiency and better quality.

Confidential

Confidential

SQL ColdFusion Web Developer

This position required writing efficient and accurate SQL and ColdFusion code for as many as 14 clients in a monthly release cycle, for Aon Hewitt's Absence Management and Disability Insurance Management System Nucleus . This position additionally required reporting along with knowledge of medical and insurance terminology.

ColdFusion Web Developer

• Utilized ColdFusion debugger to help reduce template runtimes and debug Hard Errors.
• One of the Lead Developers on multiple key initiative involving cross system security rewrites affecting every aspect of our entire web based system.

SQL Backend Developer

• Creation of scheduled and one time run SQL jobs, along with DTS packages for the Jobs.
• Creation of queries for table management including creation, alteration, and deletion to maintain the shared code base up to individual clients needs without negatively affecting other clients.
• Developed SQL scripts that were utilized as part of PeopleSoft feeds generated for external clients.
• Ran Unit tests on all new pieces of code including: positive, negative, and functional testing.
• Assisted Quality Control Department and User Acceptance Testers in writing, maintaining, and using test plans and scripts.

Medical Insurance Related Experiences

• Management and Implementation of yearly state statutory plan updates.
• Loading and configuration of ICD-9 codes.

Reporting

• Lead developer for the Implementation and maintenance of yearly state statutory plan updates. Utilizing and maintaining the custom reporting module inside Nucleus, which all clients have access to. Much like Cognos, Crystal Reports the Nucleus module can generate reports and has its own nuances and skill set that are required to us operate it.

Confidential

Application Script Developer

• This was a multifaceted job that grew into three main areas out of Senior Leadership's trust in me to perform to high level on a consistent basis.
• Lead Developer for Business to Consumer
• Wrote interactive script web pages, with JavaScript, HTML, Logical Branching Functions and other custom logic inside of the Davox scripting environment. Additional web pages built inside a SQL C environment
• Led the efforts to modernize and streamlining of processes to test customer campaigns from customer request to completion before campaigns went live.
• Fulfillment Specialist
• Handled all mail file merges, letters of fulfillment and maintenance of day to day client files.
• Wrote custom macros in VB for Excel and Word.
• Monitored incoming and outgoing FTPs and other file transfers or manipulations.