Software Consultant Resume Profile

Computer Programmer Analyst creating, maintaining, debugging and testing software in Business and Financial applications. Independent, self-starter able to work as an individual contributor or in a team environment. Highly adaptable to changing and fluid priorities entrusted to customers, on and off-site. COBOL, SQL, PL/SQL on ORACLE databases and indexed files

Maintain Complex Software Systems Root Cause Problem Solving
Debug Test Applications Billing, Accounts Payable Credit Systems
Accounting Data Processing MS Office Suite

PROFESSIONAL EXPERIENCE

Independent Contractor Confidential

Install home based wireless networks
Provide full range home computer services
Load and upgrade software.
Troubleshoot and repair computers.

Confidential

Owner / Operator

Endeavor Transportation Service offered door to door ground transportation
Owned and operated this livery service providing ground transportation for most occasions.

Confidential

Chauffeur

Border Limousine Service offers door to door ground transportation
Responsible to drive customers door to door

Confidential

Software Consultant to Liberty Mutual

Liberty Mutual offers insurance products for auto, home and life, as well as personal liability.
Responsible for supporting Billing and Accounts Payable software systems providing on-call support for batch processing. Reported to IT Supervisor. OpenVMS, COBOL, DCL, MANTIS.
Discovered a problem with corrupt data causing batch program failures: Reverse engineered the process to determine the corruption and which process was creating the problem. Explained the problem and solution with my team then met with the department that was causing the problem.
Provided overnight on-call duties to correct batch processing errors.
Mentored, coached and trained junior programmers on OpenVMS, COBOL, DCL and overnight on-call duties.

Confidential

Verizon Communications. Sales, publishing and related services with 1,200 telephone directory titles and a circulation of about 121 million copies in 41 states.

Software Engineer

Responsible for the support of the Billing and Credit software systems, training IBM programmers on DEC platform provide 24-hour on-call support for batch processing. Reported to the IT Manager. OpenVMS, COBOL, DCL, AMDOCS, ORACLE, Microfocus, COBOL, SQL, SQLPLUS, AMDOCS,TRUECOMP, UNIX scripting.
Developed a Credit process to determine how much credit would be available to individual customers.
Promoted to the Team Lead of the Sales Compensation team. A highly visible group tasked with tracking commissions for sales.
Managed four direct reports and continued to develop and maintain software.
Developed software to track sales commissions for a specialized telephone directory. This directory increases sales and revenue.

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