Objective

To obtain a position using my business administration experience, formal education, operations experience, an ability to communicate effectively, where a strong background in a time-sensitive and goal-oriented environment, and an ability to manage day-to-day administrative and operations tasks can be an asset to the organization.

Profile

• Ability to work independently and as part of a team
• Strong written and interpersonal communication skills
• Experienced with telling a story through charts, presentations, word documents, and press releases
• Strengths include developing cross-functional relationships to produce business-related results
• Goal-oriented individual with strong leadership capabilities
• Experience with preparing proposals for consultants and clients
• Highly motivated self starter that turns objectives into action
• Ability to collect and analyze data by applying my knowledge of Microsoft Excel
• Strong analytical and problem solving skills
• Quick learner of software and internal computer applications
• Adaptable to changing priorities
• Working knowledge in SAP, Microsoft Office, Word, PowerPoint, Visio, Excel
• Ability to work under tight deadlines with attention to detail
• Experienced with working with outside vendors

Employment

Marketing Coordinator, Confidential

• Coordinated sales conventions and trade shows for traveling sales consultants
• Identified target markets, researched competition, and managed product launches with the use of salesforce.com and larkspur
• Responsible for all the administrative duties and the handling of time-sensative material of the department
• Wrote and edited marketing material and business proposals for sales/consultant presentations.
• Managed market research projects and conducted statistical analysis to identify the capabilities of competitors
• Collaborated with Director of Communications on content and layout of the e-newsletters for shareholders to communicate the state of the organization.
• Coordinated layout of marketing material with Marketing Communication Director and outside consultants.
• Responsible for collation, editing, and shipment RFPs for potential clients with assets up to 17M
• Reformatted and streamlined proposals and marketing materials in the re-branding process
• Participated in the RPF request for proposal process with potential clients
• Accommodated sales consultants in content-related issues of PowerPoint presentations and reading material
• Contributed in meetings with sales consultants, and outside vendors in streamlining a new company image in various marketing and forms of media
• Maintained the company marketing budget and sales reports with the use of Microsoft Excel
• Purchased and Monitored inventory for the company's Connecticut location
• Perform general clerical duties to include but not limited to: typing, photocopying, faxing, emailing, filing, data entry, Microsoft Excel Pie Charts and data research to update internal and external systems

Operations Assistant, Confidential

• Worked with General Manager Operations Manager to create a customer friendly environment the implementation of metrics and increase efficiency
• Facilitated all ongoing warranty considerations both internally and externally for overhauls and repairs.
• Project Manager of the facility overhaul process the recently reconstructed facility with a budget of 40K
• Gained knowledge of global operations and supply chain by collaborating on price negotiation projects
• Customer service for outside clients by listening to their concerns and finding solutions
• Briefed Customer Service Manager Management on the work scope of repairs
• Worked with Finance Department to ensure invoices have been paid so fiscal profits are accounted for
• Used ACE tools to conduct benchmarking events
• Took on role of expeditor in the outsourcing of repairs and quality inspection process
• Scheduled meetings for management to coordinate department projects
• Worked with operations management to improve work flow efficiency with the use of ACE tools
• Developed strong working relationships with outside vendors
• Maintained supply chain and inventory database
• Learned all aspects of the RSL operation and assisted during manpower shortages or peak business cycles
• Organized logistics of 2,000 sales orders, which contributed to 14M in sales
• Collaborated with Engineering Management on marketing material displaying newly acquired capabilities
• Communicated data and statistics with the use of Microsoft Excel
• Worked with Sales/Marketing Management to develop informative marketing material
• Contributed to the Servicing of 79 clients from Europe, Asia, the Americas
• Worked extensively with logistics and outside vendors to plan sales events
• Matched the needs of customers by strategically sourcing to a network of 200 global vendors
• Duplicated architectural layout and design with the use of Microsoft Visio

Sales/Marketing Assistant, Confidential

• Developed knowledge about the business of insurance from a sales/marketing perspective through exposure to all major functions of the market with working knowledge of quoting and internal systems.
• Worked with team members to achieve sales and marketing goals
• Developed sales skills by working with representatives in a field office
• Took messages and scheduled appointments for sales representatives
• Assisted the representatives by working with sales information systems
• Made cold calls and follow up calls to improve the customer experience
• Collected and analyzed data using Microsoft Excel in business development initiative
• Participated in presentations, and communicated information to management and staff
• Used Microsoft Excel to prepare sales data for regional management
• Managed direct mail campaigns which increase individual sales up to 20
• Developed innovative ways for the sales department to attain prospects
• Supported the office manager and developed my own managerial skills
• Worked extensively with team members help them achieve sales and marketing goals

Senior Customer Sales Associate, Confidential

• Referred financial products and resources to customers that may contribute to their financial well-being.
• Responsible for developing sales promotions
• Managed and trained incoming employees on product knowledge, sales, and business operations
• Entrusted with managerial opening/closing duties, running the morning operation systems, and communicating with the loan and underwriting department
• Received formal instruction on how to improve my leadership skills on financial products
• Exceeded quarterly sales quotas from branch and corporate management for 7 consecutive quarters
• Developed working relationships with business customers