System Office Resume Profile,LO - Hire IT People

Professional Experience

Confidential

System Office

Primary liaison between Educational Services, Information Technology and Institutional Assessment departments
Responsible for related data entry analysis and application quality control aspects of projects or technology related projects
Facilitate necessary conversation to complete a needs analysis and subsequent plan and finalize technology related projects according to strict deadlines and budget
Skilled in acquiring resources and coordinating efforts of internal team members and third-party contractors and/or consultants in order to deliver projects according to plan
Act as a project manager defining the project objectives, execute within the scope of the project and oversee quality control throughout the technology life cycle of the project
Lead the process to identify and select classroom software options in support of educational delivery and participate in testing of software applications selected for the college
Responsible for oversight of the delivery of web-based software from third-party vendors to classroom applications or for student services related activities
Responsible for research and selection of classroom related technology solutions and documentation
Provide and/or coordinate training, education and guidance to the Educational Services Department, Deans, and Technical Coordinators.
Other related responsibilities are to interface and coordinate or co-manage when necessary with the Institutional Planning and Assessment Department relative to all aspects of assessment to facilitate data capture, analysis, and related reporting to assure that student learning data is comprehensively represented and incorporated in the College's overarching planning and assessment function.

Confidential

System Office

Responsible for online educational partnership co-branded websites
Coordinate web updates and postings with internal web developers for Professional Skills Center PSC website
Maintain intranet for all markets
Reconcile month-end partnership revenue with accounts receivable/payable
Manage the shared drive files and updates to documentation for all locations
Create new course numbers in Banner SMS CRM systems and maintain product databases
Host training webinars and create training materials for new and updated operational procedures
Create E-marketing messages and send through Constant Contact and social media outlets
Create, maintain, and troubleshoot shared sales reporting systems for reporting accuracy
Manage state regulatory operations submissions for Pre-licensing and Continuing Education programs
Serve as a liaison for Professional Skills department to IT and accounting departments and upper management
Train new hires in Banner and Siebel CRM and continuously train existing associates per their job requirements
Responsible for developing new report specifications as needed and presenting to programmers for creation

Proficient in the following applications:

Microsoft Windows Operating Systems 2010 2013, Microsoft Office Suites 2007, 2010 and 2013, Banner Student Management System, Ad Astra Student Scheduler Event Planner, Parchment E-transcripts, Base Camp Collaboration, Site Core, Mythics Reporting, Quickbooks, Google Analytics, Google Drive, Google Docs

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System Office Resume Profile

LO

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