Professional Summary

Over 10 years of diverse experience in Information Technology with emphasis on Quality Assurance. Expertise in Manual Automation testing and Data ware house testing using ETL Tool of Client-Server and Web based applications GUI using HP Interactive Test Suite. Expertise in Healthcare, Insurance, Retail Logistics, Education and Banking Domain Projects.

• Experience in Establishing QA Procedures, QA Standards, proficient in writing Test Strategies, Test Plans, documenting the Testing Procedures and writing in-depth Test Cases to meet the Testing Cycle.
• Extensive work experience in Designing test plans, defining test cases, analyzing bugs, interacting with other team members to debug the errors.
• Experience in Testing Database Applications of RDBMS in ORACLE and SQL SERVER.
• Experience in White box Black box testing
• Experience on working with offshore and onsite model.
• Experience in Testing Data ware house Applications using ETL Tools like Business Objects for reports.
• Good Experience in SQL queries and on Agile process.
• Experience in cross browser testing and involved in Mobile Testing. Black Berry, iPhone, iPad .
• Expertise in Problem solving and Tracking Bug Reports using Bug tracking Tools like JIRA, HP Quality Center, HP Application Lifecycle Management, Test Director and locally developed tools.
• Expertise in Web testing, Client/Server testing and Back-end testing in both JAVA and .Net applications.
• Generation of Bug Defect Reports, tracking the status of each defect Open, fixed and New and analyzing the bugs using JIRA ,Test Director, HP Quality Center, Bugzilla.
• Good understanding of all the phases of Software Development Life Cycle SDLC .
• Developed Test Strategy, Test Plan, Test Cases Functional and Non-Functional Test Scenarios from System Requirement specifications SRS according to the Business requirement.
• Knowledge in Software Development Life Cycle SDLC , Agile Testing Methodologies and Wide exposure to complete Testing Life Cycle TLC .
• Knowledge on Airline Travel Reservation
• Experience in Mobile Testing with different operating systems like iOS Apple products and Android.
• Extensively work with version management tools PVCS and VSS.
• Involved in testing with Windows and Unix/Linux Operating systems.
• Knowledge on Software Configuration Management and SEI-CMM Level Six sigma Standards.
• Expert in the different types of testing that include GUI testing, System testing, Integration testing, Functional testing, Ad hoc Testing ,User Acceptance testing UAT , Black Box Testing, White Box Testing, Manual and Regression testing with automated testing tools like iTKO LISA, Test Partner and QTP
• Experience includes the automated testing tools like, Quick Test Pro, Quality Center, Rational Clear Quest, Win Runner and Load Runner.
• Experience in testing Web Services through XML
• Has good knowledge of web technologies like Web Services, SOAP, XML, HTML, ASP, JSP, ASP.NET, .NET, JavaScript, VB Script, VB, Java, C, C , and C
• Platform experience with Windows 2000, Windows XP,Windows7 and Linux
• Experienced in Configuration and Change Management using Visual Source Safe.
• Extensive experience in SDLC processes like Waterfall , V-Model and Agile/Scrum

Technical Skills

Professional Experience

Wells Fargo Banking Charlotte, NC

Test Planer / Tester

• The purpose of the Data Extract enhancement project is to provide a mechanism to retrieve contact information from SSCM to resigning FAs who reside in the FiNET and FCCS Channels. The Data Extract will be provided via a Smart Station entitlement. The respective Business Channels will be responsible for approving who receives the Data Extract entitlement and overseeing the data delivery process.
• An application that can update appropriate POA Power of Attorney BETA screens/fields and provides/stores necessary notifications to clients and Financial Advisors FAs regarding External Power of Attorney documents and paperwork. The project will ensure a consistent client experience across channels, and will comply with the Uniform Power of Attorney Act, state regulations and internal policies.

Projects: Data Extract External POA Power of Attorney

Responsibilities:

• Understand and analyze Business, Functional, Technical and UI requirements of the Project
• Provide Test Estimates for the types of testing carried out.
• Creates Test Strategy and Test Approach document for releases gets it reviewed by required stake holders
• and keeps updating these documents as and when the changes are required .
• Coordinated with Business Dev team for better understanding the application.
• Reviewing all the requirements from the requirement documents and Preparing Test Cases based on the
• Requirements
• Preparing Test Result Summary report and uploading into PMUMS for Approvals once get the UAT signoff.
• Involved in validating the reports in BETA and SARVIEW screens in Mainframe.
• Identify risks and provide mitigation plan. Escalate issues on timely manner to management.

Environment: HP ALM, Mainframe CICS

Confidential

Test Lead/Sr.Quality Engineer

• A clinical Gap-in-Care is a condition that exists when a Patient with an illness, disease, or disorder needs treatment, screening, or monitoring, but do not get it. Gap-in-Care Analysis can be used to measure outcomes in healthcare and provide feedback to care providers
• The Allscripts Gaps-in-Care Broker receives potential Claims-based gaps-in-care from Payers. Using the CDW Patient Chart data, the Gaps-in-Care Broker uses CDS clinical quality measures to filter the Claims-based gaps to produce a more accurate list.

Project: Gaps in Care

Responsibilities:

• Understand and analyze Business, Functional, Technical and UI requirements of the Project
• Provide Test Estimates for the types of testing carried out.
• Creates Test Strategy and Test Approach document for releases, gets it reviewed by required stake holders and keeps updating these documents as and when the changes are required.
• Coordinated with Dev team for better understanding the application.
• Reviewing all the requirements from the requirement documents and Preparing Test Cases based on the requirements.
• Preparing test data clinical data in Pro and uploading value sets in CDS rules Engine for testing purpose.
• Identify risks and provide mitigation plan. Escalate issues on timely manner to management
• Followed AGILE /SCRUM Methodology

Environment: .Net, SQL, TFS, Visual Studio

Confidential

Test Lead

My Life Flexible Insurance is a combination of different Applications like Portal, Life Quote New Business, LPOS eApp, Cyber Life, Vantage, VPMS, PA Service and EC Document service etc. LPOS Life point of sale is a web based system, able to connect with full customer information directly from customer data hub. Life Point of Sale LPOS is streamlines system that will serve as the main source for life insurance, multi product and conversion quotes, illustrations, applications and new business forms. These improvements are building the foundation for systems that will allow us to more quickly adapt products, pricing and processes.

Project: My Life Flexible Insurance

Responsibilities:

• Understanding business requirements, effort estimation, developing test strategies and test plans.
• Effort estimation, automation consulting, automation strategies and roadmaps
• Team management, activity scheduling, test case development, execution, reporting and overall delivery.
• Technical solutions to projects, team management, project management, client liaison
• Understand and analyze Business, Functional, Technical and UI requirements of the Project
• Provide Test Estimates for the types of testing carried out.
• Creates Test Strategy and Test Approach document for releases, gets it reviewed by required stake holders and keeps updating these documents as and when the changes are required.
• Involved in Mobile Testing. Black Berry, iPhone , iPad .
• Involved in functional testing and Ad hoc Testing to get reports.
• Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• Create reports daily status reports and weekly reports and create testing metrics.
• Review test deliverables , defects, test results created by team members
• Identify risks and provide mitigation plan. Escalate issues on timely manner to management
• Ensure testing team is following testing standards, guidelines, and testing methodology as documented in Test Approach
• Produced Test Metrics and Summary Reports for Project Management Plan
• Followed Agile process

Environment: Test Partner, SQL, JIRA, Web Services, XML, SOAP UI

Confidential

Test Lead/Sr. QA Analyst

• Ameriprise Auto Home Insurance is a division of Ameriprise Financial, a FORTUNE 500 company. Ameriprise Auto Home Insurance has been providing affordable, high-quality insurance for more than two decades. Mainly migrating old system to new system and implementing those rating conversions to Personal Auto and Home Owners like Home condo, Home Special and Home Tenant etc.
• Auto Insurance Features Benefits Recover Care Car Insurance Benefit, Life Time Repair Assurance, No-Drop Promise, 24/7 Claim Hotline, First Accident Forgiveness, 100 Deductible Waiver etc..

Project: Rating Code Conversion

Responsibilities:

• Understanding business requirements, effort estimation, developing test Strategies and test plans.
• Effort estimation, automation consulting, automation strategies and roadmaps.
• Team management, activity scheduling, test case development, execution, reporting and overall delivery.
• Technical solutions to projects, team management, project management, client liaison
• Reviewing the HLD and LLD for understanding the Business Logic and Business Work flow.
• Design, Create and Execute Automated Scripts using QTP
• Involved in peer reviews of test cases and automation test scripts of QTP
• Involved in the setting up the test data
• Coordinated with production team to resolve the issues.
• Conducted the walkthrough sessions for the teams from various sector to grab the knowledge of the application to test.

• Uploading the test cases for every iteration cycle into HP Quality Center.
• Involved in writing SQL queries to retrieve data from the backend database.
• Involved in Mobile Testing iPhone, Android

• Assigning the work for the team and prioritizes the work based on the release dates.
• Prepared defect analysis report and submitting for the Client Manager and have regular meeting for Dashboard discussions.
• Prepared the EOD Status report.
• Involved in the preparing the test plans and project management plans.
• Coordinated with Dev team for better understanding the application.
• Reviewing all the requirements from the requirement documents and Reviewed Test Cases based on the requirements.
• Created, maintained and executed test procedures, test cases using HP Quality Center
• Reporting the Defects into HP Quality Center
• Performing Regression Testing based on the requirement enhancements.
• Produced Test Metrics and Summary Reports for Project Management Plan
• Involved Daily Meetings and Weekly Meetings before start up the task

• Participating in the Project Update meetings, Bug review meetings and SME team meetings.

Environment: C , .Net, VB Scripting, QTP, Manual Testing, XML, Web Services, HP Quality Center/ HP Application Lifecycle Management, SQL Server 2008

Confidential

Sr. QA Analyst

Distribution Centers offer an 18 month step increase program to their new HOURLY associates instead of the alternating monetary/nonmonetary review cadence . This program is currently being administered manually by HRMs manually creating and monitoring spreadsheets and entering the increase amounts. This effort is intended to automate the administration of the step increases and align the time frames for them with the existing review cycles, using the Group Review tool.

Project: DC Step Increase

Responsibilities:

• Understanding business requirements, effort estimation, developing test Strategies and test plans.
• Team management, test case development, execution, peer reviews, result reviews reporting, and overall delivery.
• Reviewing all the requirements from the requirement documents and Reviewed Test Cases based on the requirements.
• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements and supplementary requirements in HP Quality Center
• Involved in the setting up the test data
• Created, maintained and executed test procedures, test cases and test scripts using SharePoint
• Designed and Constructed frame work of Application Using QTP
• Involved in writing scripts and Executed the scripts using QTP
• Prepared Quality Assurance Test Plan as per Business Logic and maintained using HP Quality Center
• Assigning the task to the team and Updating Status Sheets and Sending reports to Managers regularly

• Preparing the Monthly Report and Submitting to the Client

• Used SharePoint for requirement, Planning, Execution, Defect tracking and Reporting
• Produced Test Metrics and Summary Reports for Project Management Plan
• Performed GUI Testing, Black box testing , White Box testing, Positive and Negative testing, Sanity testing
• Involved Daily Meetings and Weekly Meetings before start up the task
• Reviewing the Business test cases in Share Point and HP Quality Center
• Working closely to the Developer to resolve the issues and understanding the functionality
• Created Defect Tracking and Defect Analysis report templates
• Reviewed the User Acceptance Test Cases UAT

Environment: HP Quick test Professional 10.0 QTP 10.0 ,SQL, HP Quality Center 10.0,.Net, VB Scripting and Manual Testing

Confidential

Test Lead/ Sr.QA Analyst

This project's purpose is to build a scalable, foundational solution that builds upon the Simplified Remote Access SRA and Single Sign-on SSO solutions. This solution will initially provide remote, single sign-on capability for physicians and physician office staff who access clinical applications remotely. The project will expand upon the VDI POC solution to provide a core desktop image for remote physicians and physician office staff while also providing a scalable and flexible platform.

Project 1: VDI Virtual Desktop Infrastructure Healthcare domain

Responsibilities:

• Reviewing all the requirements from the requirement documents.
• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements and supplementary requirements in HP Quality Center
• Created, maintained and executed test procedures, test cases.
• Assigning the task to the team and Updating Status Sheets and Sending reports to Managers regularly.
• Preparing the Monthly Report and Submitting to the Client
• Used Share Point for requirement, Planning, Execution, Defect tracking and Reporting
• Produced Test Metrics and Summary Reports for Project Management Plan
• Performed GUI Testing, Black box testing , Positive and Negative testing, Sanity testing
• Involved in Cross Browser testing
• Involved in different browsers and different operating with 32 64 bit systems Testing
• Involved Daily Meetings and Weekly Meetings before start up the task
• Reviewing the Business test cases in Share Point and HP Quality Center
• Followed Agile process
• Working closely to the Developer to resolve the issues and understanding the functionality
• Created Defect Tracking and Defect Analysis report templates
• Consolidating the Defects and reviewing the defects and preparing the Reports.
• Reviewed the User Acceptance Test Cases UAT
• Followed Agile Methodology.

Environment: HP Quality Center 10.0, .Net, SQL ,IE7,IE8,Safari,Firefox,Chrome

Project 2: Patient Keeper Health Care

Test Lead April 2010 Dec 2010

Patient Keeper is a data management system which keeps track of patient information, including history and physical, notes, labs, tests, to-do, problem lists. Access to critical up to date patient information, automate administrative work, and provide tools to collaborate with other physicians. Using Patient Keeper, Mobility and portal applications clinicians save time, to get the information they need, and spend more time with their patients

Lead 5 Members of the team

Responsibilities:

• Reviewing all the requirements from the requirement documents and Reviewed Test Cases based on the requirements.
• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements and supplementary requirements in HP Quality Center
• Created, maintained and executed test procedures, test cases.
• Developed SQL Queries/Scripts and similar Artifacts to validate the Completeness, Integrity and Accuracy of Data within an ETL process testing cycle.
• Developed Test Cases and SQL Queries to perform various Validations.
• Written SQL queries to validate reports against the database.
• Extensive SQL querying on Staging, Datawarehouse and Data Marts.
• Involved in Ad hoc testing to get reports by using Business Objects.
• Prepared Quality Assurance Test Plan as per Business Logic and maintained using HP Quality Center
• Assigning the task to the team and Updating Status Sheets and Sending reports to Managers regularly
• Involved in generating Crystal Reports by using ETL tool Business Objects
• Involved in Testing the Crystal Reports Functional Testing , GUI Testing, Non Functional Testing
• Involved in testing the Crystal Reports by using Business Objects.
• Used SharePoint for requirement, Planning, Execution, Defect tracking and Reporting
• Produced Test Metrics and Summary Reports for Project Management Plan
• Performed GUI Testing, Black box testing , Positive and Negative testing, Sanity testing
• Involved Daily Meetings and Weekly Meetings before start up the task
• Involved in Mobile Testing. Black Berry, iPhone, iPad .
• Analyzing the Business Test cases and involved in creating new Test cases in SharePoint
• Reviewing the Business test cases in Share Point and HP Quality Center
• Working closely to the Developer to resolve the issues and understanding the functionality
• Business Objects Web Intelligence - Created and scheduled reports using Info view by running queries.
• Created Defect Tracking and Defect Analysis report templates
• Reviewed the User Acceptance Test Cases UAT
• Followed Agile Process.

Environment: .Net, SQL,ETL tool -Business Objects, iOS Apple products , Android and HP Quality Center, PVCS, Agile Development

Confidential

QA Analyst

• EC 2000 is a part of McKesson, which covers different features like Claims Administration , Claims Control, ICD 9, ICD10 codes, Converted Claims status 4010A1 to 5010 Institutional and Professional claims , ANSI276 -277,X12 Implementation, EDI Transactions etc..
• EC2000 can route clean claims or correctly edited claims through the Relay Health clearing House for submission to Payers or can send the claims directly to the payers without using the Relay Health clearing House. Claims that fail EC2000 s edits are routed to User defined work queues for review and correction.
• EC2000 Claims Administrator is a key part of McKesson's Revenue Cycle Solution set. Its integration with Pathways Compliance Advisor, as well as any hospital information system, allows providers to review claims after final billing but before submission to payers for adjudication and payment.

Project: EC 2000 Claims Administrator Claims Control

Responsibilities:

• Reviewing all the requirements from the requirement documents and writing Test Cases based on the requirements.
• Involved in Preparation of Test plans.
• Defect tracking and Defect Report Generation are prepared using Quality Center
• Extensively involved in Database Testing.
• Participated in UAT testing with end customers.
• Integrated platform for data and payments and for all HIPAA transactions 270 series 270,271,276 and 277 , 835, 837.
• Involved in ADA 508 compliance testing.
• Citrx/FACETS 64 bit UPGRADE testing
• Involved in User Accepting Testing UAT .
• Involved in writing SQL queries to retrieve data from the database.
• Process Claim Transactions 837 , Remittance Transactions 835 , 834, 270 Transactions and 276 transactions through the Message Broker.
• Worked on different 837 Transactions 837 I ,837 P ,CMS1500 ,CMS1505 ,UB04 and UB92 claims
• Extensively worked on X12 837 professional and X12 837 Intuitional Claims.
• Extensively worked on different version of 837 and 835 like 4010 and 5010
• Hands on experience in writing SQL Queries, extract data from Oracle.
• Extensively working on 270/271 Eligibility Inquiry Response CSV files.
• Involved in Walkthroughs, Defect Report meetings during various phases of SDLC
• Participated in the QA Meetings, Bug Review Meetings, Go/No-Go Meetings responsible for updating verification of the Project Checklist during the Deployments/Releases
• Performed Release Validation Testing on the core functionalities to ensure that the products delivered to Production meet the specified Business Requirements for the launch of the application
• Involved in Preparation User Interface Testing Test plans and User Acceptance Testing UAT Test cases.
• Involved in Updating Use cases and Preparation of Test scenario's
• Coordinating with the offshore team

Environment:.Net, PVCS,Windows-XP, SQL ,Quality Center, Microsoft Visual Studio.

Confidential

Sr. Test Engineer/ Test Lead

Project: Encore Access Management McKesson

Encore has 2 major components, Access Management Receivables Management.

Access Management deals with Hospital Management with following functionalities.

1. Registering Patient to the hospital based on Facilities/Services available.
2. Patient's Insurance details like Medicare, Medicaid based on Payer Plans for payments.
3. Bed Management and Patient Diagnosis.
4. Patient Tracking details like Check-In, Check-Out and revising the details.
5. Patient Discharge from hospital/clinic
6. Patient Transfer from one Facility to other.
7. Physician Data Base.
8. Eligibility Authorization for validating the Patient's insurance plans and the services provided.
9. Table Frame Work is a module which is used to maintain/create the Master Data

Used for Access Management.

Receivables Management deals with billing for the patients with help of 15 functions.

Charging Deals with charges for different diagnosis

Bills Claims Billing Claims created for the patient for the different procedures and services availed

Collections, Payments Adjustments, Refunds, Proration Reimbursement,

Abstracting are the major functions.

Responsibilities

• Reviewing all the requirements from the requirement documents and Reviewed Test Cases based on the requirements.
• Analyzed business requirements, system requirement specifications and responsible for documenting functional requirements and supplementary requirements in HP Quality Center
• Involved in the setting up the test data.
• Designed and Constructed frame work of Application Using QTP
• Involved in writing scripts and Executed the scripts using QTP
• Created, maintained and executed test procedures, test cases and test scripts using SharePoint
• Prepared Quality Assurance Test Plan as per Business Logic and maintained using HP Quality Center
• Assigning the task to the team and Updating Status Sheets and Sending reports to Managers regularly
• Preparing the Monthly Report and Submitting to the Client
• Used SharePoint for requirement, Planning, Execution, Defect tracking and Reporting
• Produced Test Metrics and Summary Reports for Project Management Plan
• Performed GUI Testing, Black box testing, Positive and Negative testing, Sanity testing
• Involved Daily Meetings and Weekly Meetings before start up the task
• Analyzing the Business Test cases and involved in creating new Test cases in SharePoint
• Reviewing the Business test cases in Share Point and HP Quality Center
• Working closely to the Developer to resolve the issues and understanding the functionality
• Created Defect Tracking and Defect Analysis report templates

Environment: .Net, SQL, Quick test Professional 9.1 QTP 9.1 , Quality Center ,PVCS, VB Scripting

Confidential

Test Engineer/ Sr. Test Engineer

Project: Schools Manager

Schools Manager is an online Schools Resource Planning Software SRP that brings all those concerned with schools upon one platform, i.e. the School, the Student, the Teacher and the Parent. The Software enables transparency between the four groups and functions as an intermediary between these segments. Schools manager is divided into different modules in the nature of Parents module, Students module, Attendance module, Fee module, Time Table module, Sports module, Alumni module and so on. The Schools Manager contains totally 18 modules.

Responsibilities

• Involved in preparing Test Plan based on Project Management Plan
• Performed Functional Testing, Integration, System and Security Testing
• Test cases and Test Plan are updated based on enhancements made to the project
• Regression Testing is performed for new builds using Win runner tool
• Conducted tests on broken links and different browsers for compatibility issues
• Involved in review process of documents like Test cases, Bugs Using HP Quality Center
• Reported Bugs into Issue Tracker and verified bugs

Environment: JDK2.0, Servlets, Java Webserver, Oracle, HTML, JavaScript, Win runner, HP Quality Center.