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I.t. Manager Resume Profile,

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Objective

Over 15 years of proven experience in leading technologies ranging from IBM AS/400, Windows programming using Borland Delphi and C Builder and in recent years the Microsoft .NET platform. I am seeking an opportunity with an organization on the leading edge of technology, where I can apply my skills and experience where it is best aligned with the organization in its goals, strategies and mission. The ideal position would be a team environment where the experience, skills and strengths of each team member can be leveraged to produce exceptional products and excellent service for the user community.

Skills and Certifications

Operating Systems

Windows 8.1, Windows 7, Windows 2003 Server, Windows 2008 Server, Windows XP, Windows 2000, Windows 98 and OS/400

Development Platforms

  • ASP.NET 1.0, 1.1, 2.0, 3.0, 3.5, 4.0 and 4.5
  • Microsoft AJAX, JavaScript, JQuery, Angular JS
  • Microsoft C .NET, Microsoft Visual Basic .NET .NET 1.0 4.0
  • Microsoft Windows Forms Programming .NET 1.0 4.0
  • ADO.NET
  • Entity Framework, Code First
  • LINQ to Objects, LINQ to Entities, LINQ to XML
  • Web API, Windows Communication Foundation, Windows Workflow Foundation
  • HTML5, HTML, XHTML, XML, XSL, CSS2.0, CSS3, SASS
  • Automated Unit Testing
  • ASP.NET Storefront, Thanx Media Hawk Search, Linkshare and various Affiliate Marketing APIs.

Database

  • SQL Server 2008 R2, SQL Server 2005, SQL Server 2000, SQL Server 7.0
  • Oracle 8i, 9i, 10g, 11g
  • UDB2 6.0, 7.0
  • DB2/400
  • Microsoft Access, Dbase, Paradox, mySQL

Office/Productivity Tools

Team Foundation Server, Office 2000 2010, Visio, UML, Erwin, Microsoft Enterprise Library, Agile and Waterfall Project Methodologies

Business Applications

Microsoft Dynamics CRM 4.0, SharePoint 2010

Certifications

  • Microsoft Certified Professional Developer MCPD Enterprise .NET 3.5
  • Microsoft Certified Professional Developer MCPD Enterprise .NET 2.0
  • Microsoft Certified Technology Specialist MCTS ASP.NET Applications
  • Microsoft Certified Technology Specialist MCTS Windows Forms
  • Microsoft Certified Technology Specialist MCTS ADO.NET
  • Microsoft Certified Technology Specialist MCTS WCF
  • Microsoft Certified Trainer
  • Microsoft Certified I.T. Professional MCITP SharePoint 2010 Administrator
  • Microsoft Certified Professional Developer MCPD SharePoint 2010

Experience

I.T. Manager

Confidential

  • Steve's Blinds and Wallpaper is a business to consumer e-commerce site who specializes in the sale of custom blinds, shades, window treatments and wall coverings. At Steve's Blinds, the I.T. Manager is tasked with ensuring smooth operation of the business's technology platforms.
  • The I.T. Manager coordinates with the CEO, marketing, sales and SEO departments to make recommendations, plan and coordinate new development, site updates, reporting, implement processes, and provide quantitative data to the various departments.
  • In addition, the I.T. Manager coordinates, schedules, delegates and manages projects and tasks required by the various departments as well as several external teams we use to optimize SEO, natural search and overall internal and external site/application functions.

Responsibilities

  • New development using Visual Studio .NET 2013
  • Maintenance of existing code
  • Implement processes and ensure they are adhered to: We are an Agile shop and use Visual Studio On-Line as our source control repository and project management and tracking platform. I have daily Scrum meeting with the external teams and those internal team members who are stake holders or play a developer role on the team.
  • Employee on-boarding / off-boarding from an I.T. perspective e.g. Active Directory accounts, Exchange account
  • Provisioning of new computers on the network
  • Recommend and budget for hardware and software
  • Analyze, recommend and implement database performance changes jobs to reorganize and rebuild index recommend hardware upgrade based on industry recommendations and throughput
  • Manage, provision and administer our phone system Interactive Intelligence
  • Recommend and implement industry best practices e.g. CSS extensions, LESS/SASS, fluid design, responsive design
  • Keep up with technology trends and make recommendation as to the direction the organization needs to move from a technology perspective.

Team Lead

Confidential

  • AVI-SPL is the primary contractor for all of DOW Corporation's Digital Communication. The team for which I am responsible is the Development Team whose primary responsibility is all of DOW's public facing internet sites.
  • The team consist of 3 primary .NET developers on-site and multiple contractors who work both on-site and remotely at various locations.
  • It is the responsibility of the team lead to work with 4 front-end developers, a design team, and to implement websites using the Sitecore CMS and ASP.NET 4.0/4.5 for all of the DOW companies domestic and internationally.

Responsibilities

  • Develop functional and technical requirements from wireframes and communications with the team and my managers.
  • Document and maintain best practices for coding, source control, project management using the AGILE framework
  • Provide support, direction and tasks to the team
  • Provide feedback to the team, and encourage forward thinking and innovation
  • Suggest solutions to problems and ask for feedback from the team, always seeking ways to improve processes and performance
  • Develop Sites using Sitecore and ASP.NET
  • Regular meeting with the Stakeholders to ensure quality and overall functionality of the systems Delivered

Technologies

  • Visual Studio 2003, 2005, 2008, 2010, 2012
  • ASP.NET 1.1, 2.0, 3.5, 4.0
  • JavaScript, JQUERY

Senior Developer

Confidential

  • MERS is the primary provider of Defined Benefit pensions to municipal employees across the state of Michigan. The core technology offering consists of three primary web-based applications which I was responsible in part or entirely for designing, developing and maintaining.
  • I supported our customers with issues surrounding browser configuration, access issues related to firewall settings and other security layers.
  • The first a Pension Administration system which was designed and developed as a joint venture between MERS and an umbrella technology company GRS now Tegrit Technologies is used internally by MERS to manage its customers municipalities , members employees of the municipality their respective benefits, service, contributions, retirement process, payroll, workflows and reporting
  • The second, a public facing Defined Benefit portal which MERS customers with the ability to easily notify MERS of new members, and allow for flexible reporting of wage and service information. This ASP.NET web application provides MERS employers with access to current and historic contribution reporting in relation to funding their defined benefit programs.
  • Finally, and most recently, a Health Care Portal which provides a means for municipalities participating in the Health Care Savings Program and Retiree Health Funding Vehicle to maintain member information and report contributions, service and other product related information to MERS.

Responsibilities

  • Gather and business, user and functional requirements
  • Create detailed design document outlining the solution
  • Create database model diagrams
  • Create User Interface prototypes
  • Develop the user interface
  • Develop the business, data access and service application layers
  • Use automated Unit Tests to ensure quality code and code coverage
  • Plan and coordinate with the stakeholders from inception thru completion of the projects
  • Regular meeting with the end users to ensure adoptability, quality and overall functionality of the systems
  • Administration, customization and support of the Dynamics CRM applications used by the Marketing department

Technologies

  • Visual Studio 2003, 2005, 2008, 2010
  • ASP.NET 1.1, 2.0, 3.5, 4.0
  • JavaScript, JQUERY
  • ADO.NET, ADO.NET Entity Framework
  • LINQ to Entities, LINQ to Objects
  • Microsoft Enterprise Library
  • Windows Communication Foundation
  • Oracle PL-SQL 9i, 10g, 11g
  • MS SQL Server 2000, 2005, 2008
  • Microsoft Team System, Team Foundation Server

Director of Information Technology

Confidential

Responsible for a Team of 7 developers. Tasked with creating and implementing development standards for core projects and initiatives. Worked with upper management and the CEO to develop a strategic plan for Information Technology which was in alignment with the corporate mission. Coordinated with users at all organization levels to provide solutions to business problems using technology The primary during my time at MedBill included the development of a new medical billing system and a web-based reporting application to allow school administrators to administer the Federally funded School Based Billing in the Medicaid program for those students with special needs and learning disorders.

Responsibilities

  • Day to day operations of the department
  • Planning for and implementing infrastructure upgrades including firewall, servers, desktops, software acquisition and installation
  • Application architecture, design and project management
  • Development and implementation of coding standards and best practices
  • Coordinated with 3rd parties to implement HIPPA compliancy
  • Guidance, mentoring and development of I.T. team members
  • Developed and implemented I.T. mission and 3 year strategic plan
  • Implement MSF based project management methodology
  • Annual reviews, staff development, staff meeting and board meetings

Technologies

  • Microsoft Visual Studio 2003 C
  • Windows Forms
  • ASP.NET
  • ADO.NET
  • .NET Remoting
  • SQL Server 2000

Independent Consultant

Confidential

Architect for the state of Ohio's Office of Information Technology where I was tasked with creating an intranet site to track projects, meetings, newsletters and software usage tips for end users. This project was on an 8 week timeline and finished in 4. For all intents and purposes it served as a central Portal for the state of Ohio's I.T. department and its user community. The user community could visit the portal to see project status, event dates, register for events and provide feedback on related items on the portal.

Responsibilities

  • Identify and document requirements and artifacts
  • Create data model and use case diagrams
  • Create detail design based on requirements gathered and use case diagrams
  • Develop user interface for each functional unit identified in the design using ASP.NET 1.1
  • Created business and data access layer components as part of the N-Tier architecture of the solution
  • Created end user documentation which identified how to use the functionality of the site for typical users as well as administrative functions

Director of Research and Development/Architect

Confidential

Managed a team of 10 developers responsible for the design and development of a new CRM and Alarm Monitoring application. Also responsible for continual assessment of new development tools, devices, cellular and message based communication protocols. Dice corporation is one of the leaders in Alarm Monitoring and premise security software solutions. A majority of my time was spent with the CEO and Vice President to improve our technology infrastructure, development practices, and customer support.

Responsibilities

  • Managed and coordinated the design and development of projects
  • Responsible for management of developer projects, tasks.
  • Risk management: Identification and mitigation
  • Discover, assess and recommend software, tools, GPS devices, and other technologies
  • Evaluated, recommended and negotiated the acquisition of GIS MAPS.
  • Developed and cultivated vendor relationships with Microsoft, ESRI, Teleatlas, GE and Honeywell to provide location based services to Alarm Monitoring verticals and to penetrate the GPS tracking market for automobiles at the public, consumer and the private sector.
  • Coordinated with developers from other divisions to create a custom component, using XML, which received data from a non-relational data-store to be consumed by an Windows and ASP.NET presentation layer
  • Designed and developed a custom IVR system to be used to manage account information, get work order information, close work order information, enable/disable alarms, dispatch medical and law enforcement.
  • Coordinated with special commission in Alexandria VA to develop a messaging system to alert law enforcement and medical response teams of terrorist, biochemical, hazmat and natural disasters

Technologies

  • Windows Forms
  • ASP.NET 1.1
  • ADO.NET
  • XML
  • SQL Server 2000

Architect/Consultant

Confidential

Engaged as a consultant for many organizations in central Ohio providing business solutions on the IBM AS/400 and Windows platforms in retail and manufacturing segments. The familiar clients included: The Limited, GAP, Value City Furniture, KTH Supplier for Honda of America , Cardinal Health, Ashland Chemical, and the State of Ohio Department of Jobs and Family Services .

Responsibilities

  • Project Management
  • Architecture and Design
  • Application Development
  • Testing
  • User documentation and Training

Advanced Drainage Systems

ADS required a secure interactive website where customers and vendors could place orders, track and manage inventory and coordinate logistics and work orders. The solution incorporated SQL Server and DB2/400 for data storage. The solution was unique in the primary data source was a DB2 database on the AS/400 which contains their application for Orders, Invoicing, Vendor management etc. The goal for this application was to provide a public facing website which allowed access to order information for customers and vendors. In designing a solution, data had to be identified to replicate to a SQL Server database to provide optimum performance. The solution made use of ASP pages with a lot of dynamic JavaScript in order to render menus and expose only the functionality allowed based on the users permissions.

Responsibilities

  • Coordinated with the project manager and ADS stakeholders to translate functional requirements into technical requirements
  • Created Process flow and UML use case diagrams to document the business scenarios which the application must emulate
  • Created a data model to represent physical entities and conceptual views to capture the data requirements outlined by the functional and technical requirements.
  • Created a technical design which outlined the architecture, technology, processes and components which would comprise the solution
  • Created an ASP 3.0 application which was later migrated to ASP.NET beta as the presentation layer
  • Developed business and data access components using DCOM and XML to perform CRUD operations on data residing in a DB2 database on an AS/400 as well as a SQL Server 2000 database.

Technologies

  • ASP 3.0, ASP.NET Beta 1.0
  • ADO.NET
  • SQL Server
  • DB2/400
  • RPG ILE
  • CL ILE

Ohio Department of Jobs and Family Services

ODJFS required a solution of two applications. One application was a windows client application to automate the Work Opportunity Tax Credit program sponsored by the IRS. This application was a tool which acted as a mash up which displayed data from disparate data stores/systems and provided access via a single interface. Moreover, it provided a utility to import data into the DB2 data warehouse on a S390 mainframe. The second application was a public facing web site which allowed employers to securely log in and apply for tax credit thru the WOTC program and check on the status of their applications for tax credit.

Responsibilities

  • Identify Team Roles
  • Gather and document requirements
  • Created the technical design which included system architecture, database models, processes and integration amongst other systems
  • Coordinate with State I.T. Department, Deloitte and Touch and Covansys for mainframe integration
  • Develop Windows and Web applications
  • Develop Business and Data Access objects
  • Create end user documentation
  • Coordinate with Data Center and Network Operation Center for Application Security and Database migration

Technologies

  • Borland Delphi
  • COM /DCOM
  • XML
  • DB2
  • SQL Server
  • ERWIN
  • Rational Rose

Franklin County Children Services

FCCS required a Windows Client solution which stored case history, court dates, judgments, etc for abuse and neglect cases in Franklin County Ohio until the child's 18th birthday. This was a custom system which was been converted from the AS/400 to a Windows Client solution. The primary data store was still to be the IBM AS/400. Borland Delphi was used to create the user interface and business objects. RPG ILE on the AS/400 was used to act as a proxy for calling DB2 stored procedures. Paradox was used as a disconnected cache and MS Access was used as a reporting data store. This project was a great opportunity because I was able to work with a team that used N-Tier development and pure object oriented methodologies before it was popular to do so. At that time Microsoft and Borland were still marketing RAD development.

Responsibilities

  • Identify system artifacts
  • Document requirements
  • Create process flows and User Interface prototypes
  • Develop a new data model which represented how data was to be stored and consumed by the new application
  • Worked with the project managers and technical leads to create a conceptual and detail designs
  • Developed various structure, business, and data access objects using Delphi 3 and 4.
  • Developed Win forms user interfaces
  • Developed various reports required by the application

Technologies

  • Borland Delphi
  • RPG ILE
  • IBM DB2
  • Paradox
  • MS Access

National Century Financial Enterprises

Developed a custom query and reporting tool which combined financial data in a primitive data warehouse/matrix to perform financial analysis and reporting. I worked with a team of developers to create a robust and dynamic application to capture, analyze and render analytical data with graphs and reports to a Windows Client interface using Borland Delphi.

Responsibilities

  • Create technical design
  • Development
  • Training
  • Technologies
  • Borland Delphi
  • SQL Server 7.0

Value City Furniture

Worked with the I.T. Department and another consulting company to design, develop and implement a custom ERP and JIT inventory system on an IBM AS/400 platform. The solution designed allowed the entry of an order from any location checked the inventory, created a requisition from any 3rd party vendors or suppliers and provided an estimated delivery time. The application had the ability to combine orders, hold shipment of items based on configurable parameters. Implemented a configurable inventory replenishment module.

Responsibilities

  • Developed the Order Entry, and Inventory management, and forecasting/reporting modules along with a team of 3 other developers
  • Documented and created the DB2 tables, views and stored procedures to store the data required by the application
  • Created interactive On-Line help solution using IBM UIM Help Files

Technologies

  • RPG ILE
  • CL ILE
  • IBM MQ Series
  • DB2/400

KTH

KTH is a parts supplier for Honda of America. KTH required two things. First, Y2K compliance evaluation, coding and testing. Secondly, development of a custom application which integrated into JBA ERP application on the AS/400. The Y2K compliance project began with the task of identifying database object and application code which was not Y2K compliant. The JBA packaged application contained code numbering in one-hundred thousands of lines. There was also a substantial amount of undocumented integration and custom code which needed to be analyzed. I developed tools using AS/400 CL programming to read every database definition and every line of code based on rules varying from variable names, data lengths, etc. This tool produced a nicely formatted report of all system objects, their type, location, size, line number, etc. From the report, myself and KTH team members were able to accurately identify and make the necessary database and code changes in a short time span.

Responsibilities

  • Identify and document the source code which required adjustments for Y2K.
  • Implement the required coding changes for compliance
  • Document the impact to systems and what changes were made throughout the entire system
  • Design interface database tables for custom application and JBA
  • Create the RPG ILE and COBOL code to integrate with the JBA system
  • Modify the legacy COBOL code for Y2K compliance

Technologies

  • RPG/400, RPG ILE
  • COBOL, COBOL ILE
  • DBU
  • DB2
  • SDA

Senior Consultant

Confidential

Worked as a consultant for World Book Consulting Group on the IBM AS/400 platform. While employed with this company I felt for the first time there was nothing that I couldn't accomplish with code.

ARMCO Steel

Received designs from the project lead and implemented user interface and reporting changes based on those designs. Maintenance of legacy IBM System 38 and System 36 code. Most development was automated batch processes which controlled recipes for steel. Sounds simple enough, on the surface but in reality, the application had to interrogate orders, estimated and required shipment dates in order to determine the most efficient order for the steel production. For example, when most people think about steel manufacturing, they have a visual image in their minds of men in dirty cloths, dark warehouse with molten steel being poured from a large bucket into molds. When in actuality, there are different types of steel which all require different metal additives, percentages, tempering processes, cooling, processing, etc.

Responsibilities

  • Document changes/bugs and the proposed solution
  • Implement the required changes or bug fixes
  • Update documentation

Technology

  • COBOL/400
  • SDA
  • DFU
  • DB2

Columbia Gas

Designed and developed an interactive application which loads data via SNA communications or reel tape, creates batches, allows the user to process the batches created and updates the database with payment information or send bills to collections.

Responsibilities

  • Document the proposed application design
  • Develop the application
  • Test the application
  • Create user documentation

Technologies

  • RPG/400
  • SDA
  • DFU
  • DB2

Manager/Programmer

Confidential

Responsibilities

  • Management of two other I.T. Team members
  • Task assignment
  • Coordination with Home office in San Francisco

Technologies

  • COBOL/400
  • DB2
  • RFU
  • DFU

Operator/Programmer

Confidential

Responsibilities

  • Nightly Backups
  • Creation, management and performance of subsystems
  • Run quarterly and annual finance reports
  • Custom queries or reports
  • Customer Support 30 locations
  • ASI ERP application support and maintenance
  • Custom COBOL development extending ERP functionality and Reporting
  • Support MACs/PCs and Network AppleTalk/Lantastic

Technologies

  • COBOL/400
  • DB2
  • DFU
  • SDA
  • RFU

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