Profile Summary:

• 11 years of experience in Information Technology services, currently working as HP OpenView consultant for NBC Universal client at Confidential
• Masters in Computer Networks from Confidential,
• Expertise in HP software solutions portfolio products used for network, systems and application monitoring such as OMW/OMU, NNMi, HP BSM Omi, DDMI, UCMD, Reporter, Performance Manager, Sitescope
• Comprehensive experience as a Solution Architect with planning, implementation and administration of above HP OpenView products in an enterprise and large Telecom service provider environment.
• Experience in administration of UNIX environment. Installing, configuring and maintaining UNIX workstations and servers.
• Certified ITIL V3 process consultant, proficient in applying the standards in the implemented projects.
• Proficient in integrating different products to create comprehensive solution like OMW-Omi, OMW-SM, OMW NNM, EMC, Remedy.
• Experience in leading maintenance projects of complex nature involving MOM, clusters, VMware, proxies and firewalls. Strategizing system upgrades.
• Experience in setting up data center migration and disaster recovery projects in HP tools for major banking and telecom customer.
• Experience in shell, VB and perl scripting for product enhancements
• Exposure to working and interacting with the clients, managing the expectation and end delivery
• Ability and willingness to learn new technology and deliver results in a timely manner.

Technical Skills:

O/S : Unix, Windows Enterprise 2008, Solaris 10

HP OpenView : OMW/OMU, NNMi, HP BSM, DDMI, UCMD, Reporter, Performance Manager, Sitescope, Vugen

Networking : CDMA, MOBILE IP, DHCP, TCP/IP over ADHOC NETWORKS

Scripting : Shell, Batch scripting, VB Script, Perl

Experience:

Confidential

Role: Lead HP OpenView consultant

Confidential media and entertainment company engaged in the production and marketing of entertainment, news, and information products and services to a global customer base. My role in the organization is to maintain the monitoring solution and configure new requirements as per needs, so that services provided by Confidential are proactively alerted in case of any exceptions and minimize business downtime.

Responsibilities:

• Support of HP BSM Business Service Management BSM and Operations manager.
• Implementing sitescope servers based on the requirement, configuring the required monitoring and integrate with the OMW solution.
• Scripting in shell, Perl, and VB scripts to manage custom business requirements and automation.
• Implementation of smart plugin for OMW for Solaris, Linux, Apache, Tomcat, Database Oracle, MSSQL, JBOSS.
• Creating custom SPI where out of box solution is not available like mysql, Mongo DB
• Create coda metric data sources for metrics which are not available out of box to fulfill reporting needs.
• Implementation of Infrastructure SPI for Windows, UNIX.
• Implementation of OM proxies for communication across firewall.
• Plan BSM and OMW upgradation analyzing the functional requirement and impact.
• Integration of OMW with BSM.
• Creating OM API for integration with home grown M360 tool.
• Improving the stability of the monitoring solution by proactive enhancements.
• Customizing OMW policies to meet the monitoring requirements.
• Create design, implementation and run book documentation.
• Attending outages and troubleshooting root cause for supporting OMW environment.
• Provide training and knowledge session to the team members and manage customer escalations.

Environment: Operations manager OMW , HP BSM, UCMDB, HP service health reporter SHR , HP Performance manager, Crystal reports, UNIX

Confidential

Role: Team Lead

Confidential is a major Australian telecommunications and media company. My role as an HP consultant was to provide technical expertise in designing the monitoring solution that will work with new IPv6 implementation and replicating there current production environment for staging and pre-production testing.

Responsibilities:

• Analyzing the impact on the existing BTO toolset and its integrations.
• Formulating a low level design document covering the impact, required changes and implementation guidelines.
• Carry out the required UCMDB changes to support migration.
• Integrate UCMDB with other applications as per the solution.

Environment: UCMDB, NNMi, PI, SM

Confidential

Role: Technical Consultant

Confidential state-owned commercial bank. My role as an HP consultant was to implement operations manager product and making sure that other modules are getting implemented as per the design.

Responsibilities:

• Solution Design
• Implementation of OMW module
• Customer Demo and UAT
• Customer knowledge transfer

Environment: OMW, PM and SM

Confidential

Role: Technical Architect

Confidential is the second largest bank in India by assets and third largest by market capitalization. My role as an HP consultant was to design the monitoring, ticketing and asset management solution, creating a DR for all the tools implemented, migrate the tools to the new data center.

Responsibilities:

• Review product design High Level/Low Level for compliance with functional and technical specifications
• Requirement Gathering
• Develop project Plan, create hardware sizing and solution design
• Shell scripting for product enhancements.
• Customize the products wherever required as per the requirements
• Guide implementation team in day-to-day activities and client co-ordination

Environment: NNMi, OMW, Sitescope, DDMI, Service manager, UCMDB/DDMA, Omi, BSM

Confidential

Technical Architect

Confidential is the 11th largest stock exchange in the world by market capitalization and largest in India by daily turnover and number of trades. My role in the organization was to stabilize the monitoring solution implemented and make it work for the business.

Responsibilities:

• Supporting the BTO applications post implementation
• Implementation stability
• Creating maintenance and back-up plan
• Customer training
• Resolve technical issues involved in implementation

Environment: OMW, NNM, Reporter, OVPI, UCMDB

Confidential

Role: Team Lead

Confidential is one of the largest publicly traded companies in India by market capitalization. My role in the organization was to create shared service for monitoring, configuration management and ticketing for various group companies of reliance such as retail and petroleum and provide system support for the monitoring servers.

Responsibilities:

• Administration of UNIX environment. Installing, configuring and maintaining workstations and servers.
• Shell scripting for customizations.
• Design and implementation of HP BTO products involving, Network Node Manager NNM , Operations Manager HP-OMU and Performance Manager
• Creating OMU and NNM policies
• Integration of OVO with NNM, OVIS, EMC, PM, Reporter.
• Installation and maintenance of BMC products involving, Remedy AR system, Incident management, problem management, Change and configuration management.
• Administering the HP open view shared infrastructure deployed on UNIX environment

Environment: UNIX administration, OMU, NNM, PM, OVIS, Solaris and Shell scripting, HPOV Reporter, SYSLOG, MRTG, ARGUS, ASPEN

Confidential

Role: Team member

Confidentialis an Indian broadband and telecommunication company and is the world's 15th largest mobile phone operator. My role in the organization was to provide system support NOC operations and maintain the active directory domain and software deployment.

Responsibilities:

• System administration in NNOC environment for reliance
• Administration of UNIX environment. Installing, configuring and maintaining workstations and servers.
• Shell scripting for customizations.
• Setting up Active directory
• Implementation of windows SUS servers
• Administration of Solaris environment. Installing, configuring and maintaining Solaris workstations and servers.

Environment: Active directory, SUS, Sun Solaris

Responsibilities:

• Troubleshooting connectivity issues
• Providing technical assistance for AOL software