Summary

• Professional technology consultant with a strong and diverse background in enterprise network architecture, design, planning, implementation, testing and troubleshooting with an extensive understanding of application systems and their cohabitation requirements on enterprise networks.
• Over ten years of computer industry experience in planning, developing, testing and implementing state-of-the-art information solutions meeting corporate strategic businesses goals.Has demonstrated experience as a team leader and/or member within all levels of management, including technical staff and clients. Extensive project management experience in network and application based integration projects.

Experience Background

• Experience in Service Oriented Architecture SOA /Business Process Management, API Management and BPEL using ActiveVOS
• Engage with clients for their needs and requirements. Defining techincal requirements from business requirements.
• Propose and design logical solutions for the clients, wireframing, prototypes etc
• Design, develop and testing KPI and process reports for technical and business staff to calculate benefits.
• Develop the logical and physical layout structure of the overall solution and its components.
• Demonstrated proficiency in API management, service design synchronous/asynchronous ,
• Experience in OSS/BSS, Order Management System OMS , Network Management System NMS on Uverse Project, Inventory Management System like Cramer
• Define Test Automation framework for UI and Webservices.
• Worked closely with Solution design team for designing Network Management solutions for the customers on legacy ATM and IPDSLAM and delivering efficient solutions for tripleplay services
• Experience with XML, XSD, WSDL, SOAP, Java API, Weblogic, JMS etc.
• Develop/review test plans, test strategies, project plans, High/Low level requirement documents, etc
• Work through the Data Model and develop/test SQL queries
• Configure and administer, test environments on unix and windows systems.
• Experience and exposure to wide range of tools like Fitnesse, SOAPUI, Visio, QTP, ActiveVOS, AppDynamics, Selenium etc.

Technical Skills

Break-up and Details of Experience

Confidential

SOA/BPM Systems Engineer

Responsibilities:

• Deliver Service Oriented Architecture SOA solutions that augment and integrate disparate systems which includes in-house developed systems and COTS Commercial Off the Shelf products
• Responsible to design SOA/BPM workflow using ActiveVOS to enhance and improve provisioning and service
• assurance flows for wire line customers.
• UI/UX using HTML/AngularJS and integrating with BPEL services.
• Liason between business and development/test teams, creating technical requirements from business
• requirements and designing SOA solutions.
• Design and Develop ActiveVOS forms, SOAP services, REST/JSON calls, evaluate XPath expressions etc.
• Reverse engineering the existing data model to understand the existing relationship within DB schemas
• Design and Develop KPI reports for the business stakeholder and higher management.

Key Responsibilities

• Work closely with business SMEs and stakeholders, understand business requirements, produce technical requirements, and design an efficient BPM solution
• Create high level design documents, and low level design documents for the SOA Services and flows
• Iteration planning, managing product backlog, prioritizing/reprioritizing user stories.
• Create/Design business processes leveraging existing APIs and data model to build wrapper flows for provisioning and service assurance of Wire line customers.
• Work with Motive team and BBNMS for provisioning and service assurance flows.
• Build and test ActiveVOS BIRT reports for efficient reporting of BPEL flows and evaluate financial benefits from the solutions delivered.
• Perform gap analysis and accordingly design BPM solutions
• Review Test Plan and Test Strategy for UI and webservices ensuring test coverage and use cases
• Test HTTP traffic to analyse the javascript calls, webservice calls and verify the runtime communication
• Implement and build performance framework to performance test the UI and webservice
• Test SQL queries and work with DBAs and developers to be able to optimize the queries for better performance

Confidential

Technical PM

Responsibilities:

• Manage Infrastructure for ESOA and SOA Software implementation
• Design and Implement Automation Framework and develop test stubs using C and WCF
• Develop and Manage sharepoint for internal and external customers

Key Responsibilities

• Established Engagement processes to streamline and effectively track web service providers and consumers on ESB
• Review WSDL/ Schema, ensure web services security standards SOAP Headers/Functional IDs configuration etc are met before delivering to the concerned application teams.
• POC and Implementing API Management and SOA Governance Solutions
• Develop implementation stubs for the webservices in C using WCF
• Manage and track releases as per Iterations/Epics/User stories using Rally
• Manage and build a processes around web service implementation across frameworks
• Delivering Use cases and creating acceptance criteria
• Create and engagement process for the service producers and service consumers and managing the release process
• Implementation and testing use cases, verify acceptance criteria for SOA Software Solution
• Perform a wide range of qualitative and quantitative methods to evaluate and improve SOA/Enterprise operations

Confidential

Contractor

Responsibilities:

• Manage and Lead SOA test efforts for web projects Verizon.com, WhatsNext
• Gather Business / Technical requirement evaluate/estimate work effort and scope
• Create Test Plans/ Test strategy for Web and Mobile applications

Key Responsibilities

• Gather Business and Technical Requirements and building use cases around them.
• Review Project/Release requirements documents TRs/BRDs and Wireframes.
• Verify implementation of SOAP/RESTful and JSON services
• Automation Test Plan for Web and Mobile applications using Selenium IDE/RC.
• Prepare/Review SLAs, Test Plans, Project Metrics to effectively and efficiently manage the deliveries
• Introduce/Implement Test Automation and Testing processes to maximize ROI and reduce overall cost to project.
• Develop automation framework and automation suite using QTP, SOAPUI
• Ensure Acceptance and Exit criteria are met for each release before it goes to UAT, stage and eventually, Production
• POC to implement Mobile Test solutions for iOS and Android devices.
• Evaluate COTS products and present the metrics to the higher management, targeted to maximize test coverage, reduce defect seepage and OPEX
• Defect Management/Triage for quarterly releases and legal mandates
• Build Endurance Framework using GC-100 for mobile apps on smart TVs and other devices.

Confidential

Project Manager

Responsibilities:

• Prepare and Implement Process Improvement Plans, streamline deliveries
• Build Test Framework for Mobile apps and web apps developed in Visual Studio 2008//2010
• Prepare SLA and define KPI for test deliveries and resources

Key Responsibilities

• Implementation of Continuous Integration to stream line and automate build deployment, unit testing
• Preparing Project and Process Improvement Plans, planning iterations and requirements coverage from development and test perspective
• Build Test Framework for Native Mobile Apps on iPhone and Android as well as the ones developed in HTML5
• Work with service providers on Cloud like Rackspace and Amazon, preparing SLAs.
• Resource Estimation, Cost Estimation and ensuring resource availability.
• Reviewing business and technical requirements, resource allocation, preparing shift roster for helpdesk
• Implemented testing processes, defined acceptance and exit criteria.
• Preparing SLAs for helpdesk and operation
• Tracking resource utilization, defining KPIs and ensuring its met working on performance enhancement plans and checking attrition.
• Ensuring exit and entry criteria are met for all the deliveries.

Confidential

Team Leader

Responsibilities:

• Gather requirements and create user stories
• Daily Scrum meetings and updating burn down chart.
• Effort and resource estimations
• Troubleshooting the issues related to Wireless End-to-End architecture, checking various webservices, api calls.
• Preparing Test Plan/Test Strategy/Test Summary for each release.
• Reviewing, SRs/FRs, design documents AIDs, ADs, HLDs etc
• Updating automation framework, Collaboration Integration Solutions
• Currently working on service assurance application for broadband wireline customers and NMS application for 9, 13 and 22 states region for AT T, previously worked for clients like British Telecom.
• Understanding requirements, interfacing with development teams and creating the scenarios in test environment before it goes to production.
• Assisting and recommending efficient solutions for Network Management solutions which comprises of JBBOS, NETeXPERT which talks to EMS using protocol manager and further ensure services to be delivered more rapidly and assure high quality of services.
• network creation/deletion/updation of network circuits in test environment using tools like JBBOS, NETeXPERT.
• Checking subscriber topology for ATM, IPDSLAM, FTTN, GPON customers.
• Running diagnostic tests like IPPing, CPE ping, ATM ping, OAM loopback etc for fault and alarm monitoring.
• Running fault monitoring tests, silent alarms and orchestrated flows with customers with different RG/iNIDs from different vendors.
• Developing prototypes for new proposed solutions along with proposal presentations to the client.
• Reviewing Application design documents, Functional/Technical Requirements, Interface design documents, High/Low level design documents and preparing Test plan, strategies.
• Configuring test environments, automation framework, FitNesse scripts and administering end-to-end environments to facilitate testing efforts.
• Developing tools to test web services, soap over jms and data over UDP ports for the new interfaces.
• Mentoring new team members.

Confidential

Team Leader

• Migrated Windows application into Windows services for British Telecom Order management solution under FAME program.
• Preparing/Reviewing High/Low level Design documents and solution architecture
• Coordinated E2E Testing efforts for FAME program on a distributed architecture.
• Implemented Test Automation increasing ROI and reducing effort.
• Defect Triage / Communicating with stakeholders and ensure on-time defect resolution
• Lead UAT testing effort, performing both positive and negative scenarios
• Creating and maintaining all project artifacts, documenting acceptance and exit criteria
• Test case management using Quality Center and creating Traceability matrix

Confidential

Escalation Lead

• Reporting Daily status
• Working with Dev team to get the issue resolved
• Configuring/Setting up test environments and reproducing production defects.
• Handling escalations from colleagues, via TSL or directly from customers, ensuring highest levels of client satisfaction and achievement of organizational goals.
• Reviewing bugs/enhancements online and logging them in Radar accordingly.
• Ensuring the product works as per the requirements across platforms Windows and Mac OS , work on RCA and ensure workaround is handy if there is a know bug/defect ensuring QoS.

Confidential

System Associate

• Ensuring that projects are gone through each phase of SDLC
• Ensuring timely completion of all the projects
• Overlooking and assisting different projects developed by engg. graduates
• Handling Technical Trainings and Guidance for Project Development

Confidential

Developer/Technical Trainer

• Taking requirements and developing small time projects using C
• Training users and explaining the working of the delivered apps
• Handling technical trainings.