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Systems Engineering Manager Resume Profile

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IA

Summary of Qualifications

Over ten years of experience managing IT organizations and large accounts for a global technology services company. Expertise includes project and program management. Strengths include strong project management experience working concurrently on multiple projects with challenging deadlines, stake holder management, leading project management methodology improvements, vendor management, mentoring project managers, managing resources at multiple locations, risk management, issues resolutions, scheduling, scope management, and various development methodologies.

Experience

Confidential

Technical Project Manager

Providing Technical Project Management for Pearson's Global Systems group. Current projects include the acquisition the Certiport company, the de-merger of Penguin Publishing, and several projects for configuring virtual servers. Certiport acquisition includes transferring Networks, Servers, Voice communications, and Workstations int the Pearson environment.

Confidential

Program Manager/Senior IT Project Manager

Provided Program Management support for Infinite Computer Solutions. Projects include developing a business plan t deliver and manage software solutions including Microsoft SharePoint, Web Content Management, Dynamics CRM, and iOS applications.Provided Senior Project Management support for Rockwell Collins e-Business PMO organization. Projects include a 1.9 million dollar effort t implement an enterprise run and hold internet application, centralized sales tax reporting, and SAP enhancement pack 5 upgrade. These projects followed Rockwell's Decision Point and Software Development Processes.

Confidential

Program Manager

  • Program Manager for Vangent's Education Services division. Assist state government and universities with financial aid and student loan processing through IT application outsourcing and BPO. Responsible for project management, customer relationships, managing cross functional teams, operating plans, financial forecasts, scorecard, web development, and business reviews.
  • For three years, successfully managed the collection of financial aid data for the State of New York. This included:
  • Updating and maintain the online internet web application process
  • The creation, packaging, distribution and keying paper forms.
  • Successfully negotiated and delivered three contracts for making software enhancements and paper processing updates t a state tuition application program. Updates included conversion from an IBM mainframe t an Intel platform plus enhancements and state regulatory updates.
  • Successfully negotiated and delivered three one-year contracts t continue web application and operation management for student loan management company.
  • Successfully negotiated and delivered six contracts for making software enhancements t a student loan management company. Updates included improving the process of how universities and financial institutions share student financial aid information.

Confidential

Account Executive

  • Program Manager for multiple utility accounts. Led all sales and delivery efforts totaling 8 million per year in revenue.
  • Effectively closed down the Nuclear Utility account resulting from a merger with another utility.
  • Client Delivery Executive
  • Program Manager for Nuclear Utility accounts, supplying SAP hosting and providing information services resources for a variety of projects. Provided resources for the installation of an enterprise asset management application for total of 11 Nuclear Plants.
  • Negotiated a six-year contract extension t continue t manage IT at a nuclear plant. This included managing Project Managers and Information Technology resources.
  • Managed and extended a SAP hosting contract an additional nine years, providing a cost savings of 20 annually for the account and increasing EDS' margin by 40 .

Confidential

Systems Engineering Manager

  • Led the Information Technology Business Unit of a Utility company's Generation, Nuclear and Engineering Division. Concurrent responsibility which included being a Nuclear Plant IT Manager until August 2008.
  • Managed IT operational budget and controls. Eliminated tw operating systems, renegotiated maintenance fees, and consolidated applications which reduced hardware/software maintenance fees by 60 and staff by 20 .
  • Used PMP/PMI and System Development Life Cycle SDLC processes t successfully complete enterprise application replacements and upgrades.
  • Leveraged SDLC methodology t create applications later adopted by numerous other nuclear plants across the United States.
  • Managed and led business continuity for technical operations during a real-time disaster
  • Facilitated smooth IT transitions throughout three separate changes in plant ownership.

Confidential

Systems Engineering Supervisor

  • Supervised the Embedded Controls support group responsible for supporting development of Windows and real time systems for Baxter International.
  • Systems Engineer
  • Supported the PC-based automotive diagnostics system installed in 5,000 GM dealership

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