Profile

• Please allow me to introduce myself and provide a brief overview of my contributions, skills, and experiences.
• Currently providing Business Analysis and consulting services to the BCBSNC Enterprise Portfolio Program Management Office PMO .
• A Senior Consultant providing Business and Data Analysis services to the Massachusetts Executive Office of Education DEOE for their Longitudinal BI Business Intelligence Data Warehouse System and MCAS Redesign projects as well as several other key educational initiatives.
• Principal Business and Data Analyst for Fidelity Investments
• BI Consultant for Visibility Corporation and for Cognos Corporation Participated, initiated, implemented, guided, and managed the full Software Development Lifecycle SDLC for numerous public and private industry projects. This included ideation, visioning, soliciting, analyzing, defining, and documenting business and system requirements, and the transposition of requirements into project artifacts, business requirements, functional specifications, system design specifications, data mappings, and database structures. As well as the delivery completion of each subsequent project phases including testing, installation, post implementation, and production support.
• The project artifacts authored BRD- Business Requirements Documents ARL Approved Requirements List and business process flow diagrams SRA with Storyboards and USE Cases SDS with detailed source to destination data mappings an ETL TSD with approved conceptual, logical and physical data models. SLA Service Level Agreements UAT with User Acceptance Test plan and criteria
• Tools used: JAD, Online conferencing, SharePoint, UML, Word, Excel, PowerPoint, VISIO, RCC, RTC, SQL, TOAD, ETL, ERWIN, and Power Designer.
• An example of a recent project experience:
• Role: Project Manager, Business Analyst, and Data Analyst Project: Compliance Sales Practice Monitoring Implementation: Agile RUP type methodology Resources: Local Fidelity SME's and offshore-outsourced development. Outcome: Delivered on budget and on time. Looking forward to discussing how my skills and experiences can address your business and technology needs.

Summary

• A seasoned Business Intelligence and Information Technology professional with excellent strategic visioning, program, project and resource management skills and experience Data Warehousing, Healthcare, Educational and Financial system implementations experiences. Pre and Post sales support, client relationship building responsibilities including establishing, managing and meeting the stakeholder's, vendor's expectations, coordination of on and offshore development teams.
• Strong Business Analyst skills and experiences eliciting, defining and documenting system, business and functional requirements. A financial background in planning and reporting, ROI analysis and designing data integrity into systems while managing to a budget. A record of accomplishment for bringing full life cycle SDLC and AGILE process development methodologies to cross-functional teams.

Confidential Senior Enterprise Consultant

• Providing business analysis and requirements gathering for a paperless healthcare system for the State of North Carolina employees.
• Online viewing of medical coverage and invoices and real time online payments.

Confidential Senior Consultant

• Provided P-20 Longitudinal Educational Data System business analysis and requirements gathering for:
• Department of Early Education and Care
• Department of Elementary and Secondary Education
• Department of Higher Education
• The system serves statewide early childcare providers thru post-secondary school policy and decision makers, administrators, teachers, students and support staff.

Confidential Database Data Architecture, Principle Data Analyst-

• Delivered Project Management, Business and Data analysis expertise to the Personal Wealth Investments Compliance, Customer Relation Management, Campaign Marketing, and Fidelity Insurance organizations.
• Applications including: 401 etc. defined contributions, Compliance, CRM, HSA, Marketing, Pricing, Trust, and Trading.
• Defined Data Mart applications conducted JAD sessions, coordinated interactions with end users and developed ad-hoc reports for clients and business partners using Hyperion Intelligence Designer 8.3 and SQL.
• Assigned, coordinated and lead resources, deliverables and authored the Full Life Cycle FSDM documentation for each Project.
• Team leader: Business and Data Analysis, conducted reviews, obtained official sign offs and approvals.
• All phases of SDLC including QA and testing to post implementation and production support.

Confidential Sr. Business Analyst

Provided Project Management and Business Analysis services to the State of Massachusetts Department of Mental Retardation. DMR Directed and participated in the data modeling activities, ETL, design, implementation, conversion, and integrity testing of the departmental Budgeting and Forecast Data Mart system. Reviewed and tested the design and implementation of the HIPAA Compliant Security System. Coordinated the resources across multiple cross-functional State agencies to ensure accurate Commonwealth Information Warehouse, New MARS and DMR Production data transformations and data delivery.

Confidential

Senior BI Consultant

• Delivered ERP Consulting services including the design, development, and implementation of enterprise Data Warehousing solutions for small to mid-sized manufacturing companies. Applications including purchasing, Sales, Accounts Receivables and Payable, General Ledger, Score carding and Labor Distribution. Self-Independent Business Consultant:
• Confidential Participated in the data modeling design review, conversion, and integrity testing for a major Financial Investment Company's Global Retirement and Pension Plan data warehousing effort. This effort included working with the business users, DBAs and internal Information System resources to design the required schema to ensure all technical and business requirements were met.
• Financial Services: Reviewed the design of an Oracle data warehouse in preparation for a large-scale system upgrade. Interviewed users, prioritized outcomes, prepared specifications, defined conversion strategies, developed reports, and obtained users sign-offs. Analyzed and defined user level access security.
• Products skills: Linux Microsoft Office

Confidential

Solutions Manager

Full Life Cycle ASP management and implementation of eCRM solutions including statements of work, resource allocation, scheduling, timelines, budget and client expectation setting, communications and project deliverables. Hiring manager, supervisor, and mentor of six 6 Epiphany eCRM delivery consultants. Epiphany 5.0.1 Certified 2001. Confidential

Support Manager

Coordinated, managed, supervised, and mentored the technical resource group providing Business End User system and application support services to approximately 50 Financial Analyst, Accountants, Supervisors and Managers. Represented Finance management in vendor selection meetings, implementation planning sessions for the new HealthCare and Oracle FMS system. Recognized by Actuarial, Underwriting, Reporting and Analysis AURA for providing Outstanding OLAP and Business Intelligence mentoring, training and user support. Confidential

Services Consultant

Delivered full life cycle Business Intelligence consulting services to Cognos clients. Skilled in developing and deploying Decision Support System solutions using the Cognos BI tools. Provided program and project management, application design, implementation, education, and best practices consulting. Experienced in working with government, manufacturing, retail, wholesale, banking, healthcare, financial services, and insurance industries. Honored for top revenue generation, maximum billable hours, and outstanding customer service for three consecutive Quarters. Data Warehousing Institute and Cognos certified.

Focus Areas and Training:

Product Use and Knowledge: