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System Analyst Resume Profile

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ArkansaS

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Professional Summary:

As a System Analyst, I have over 10 years of experience in computer software support, hardware installation, and data networking. My skill set in software support includes: installation, data backup, configuration, upgrades, and troubleshoot networking errors. My technical experiences in hardware installation and networking include: PC and printer installation and configuration, internet setup, wireless modem installation and networking, and upgrading systems. I have a Bachelor of Science degree in Computer Science which has provided a great foundation for my career growth. I am highly motivated, dedicated, and can multitask to work in a fast paced environment. I am attentive to details, keen on problem solving, and have excellent analytical skills. I work well with teams and cross functional departments to meet project deadlines. I have excellent communication and presentation skills. I am seeking an opportunity to continue my career growth in the Computer and Information Technology field..

Programming/Software

Skills:

  • C COBOL Visual Basic
  • Mitchell Ultra Mate Microsoft Office Suite Win Total
  • Windows Vista Windows XP, 7 and 8 Power Point
  • Active Directory Image Mate Microsoft Server

Work Experience:

Confidential

System Analyst

  • Provide technical application support for the computer software and hardware.
  • Troubleshoot and install local PC workstations.
  • Provide day to day technical support for desktop system, hardware and software, scanners, printers, etc.
  • Install and provide support for Windows Operating System, Mitchell International, and Microsoft Suite Excel, Access, Word, Power Point, and Access software.
  • Recommend hardware and software solutions and upgrades.
  • Install and update virus protection, spyware removal and disaster recovery.
  • Assist and resolve complex technical issues with Mitchell International software and services.
  • Support Windows XP, 2003/ 2008 Operating System.
  • Install Microsoft software and provide technical support.
  • Provide wireless communications for work stations.
  • Test, maintain, monitor and restore computer programs and systems.
  • Assist with system upgrades, installation, imaging, configurations, and troubleshooting.
  • Import estimates to insurance companies using Ultra Mate.
  • Develop customized information on customers in the database.
  • Create digital files in Image Mate and imported to insurance companies.
  • Assist with office management, sales, purchasing, accounting, and banking.
  • Provide demonstrations and training with the computer estimating software.
  • Interact with customers, adjusters, and salesmen.

Confidential

Real Estate Appraiser

  • Assessed property and real estate value.
  • Appraised all types of residential and commercial properties.
  • Processed appraisals using Win Total software.
  • Scheduled appointments with homeowners, clients, real estate companies, insurance companies and adjusters.
  • Assisted in office management and computer troubleshooting.

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