Objectives

To obtain a full time, permanent position as a Sr. Project Manager / Program Manager

Experience

• Program Manager
• Senior Project Manager
• Product Development Manager
• Resource Manager offshore and onshore
• Business Process re-engineering
• Systems Analyst
• Over 15 years' experience of project / product delivery and program management. Enterprise software development and delivery for large projects employing scrum agile and project management best practices. Planning and implementation of all phases of software development life cycle. Strategic resource planning and allocation of global service delivery team consisting of offshore developers, testers, designers and onshore technical architects, technical leads and project managers. Industry experience includes Health IT, finance, publishing, and information technology.

Confidential

Program Manager / Scrum Master

• As director of program management, I was responsible for creating the program management office. Instituted scrum agile methodology for software development and project management best practices, processes, and procedures. Responsible for resource allocation and management of a team of onshore project managers, technical resources and offshore developers.
• Chief development officer, reporting directly to the CEO, for the development of InstantPHR, the premier flagship product of the company.
• Senior project manager for planning and implementation of various enterprise projects including Alberta Health services a provincial health authority in Canada responsible for delivering health services to more than 3.8 million Albertans. Project is a multi-million dollar software development / integration project working with PwC, Microsoft HealthVault, and Microsoft consulting services providing Albertans electronic access to their health record.
• Program manager for planning and implementation of InstantPHR Get Real's patient electronic health record for large hospital networks and Health information exchanges to meet requirements for meaningful use stage 2 of the affordable care act.
• Responsibilities include but not limited to
• Implement and maintain standards, practices and policies of the program management office and scrum agile methodology
• Overall software development lifecycle from project initiation to deployment
• Sprint planning, user stories point estimation, task burn rate, daily scrum calls, milestone tracking
• Project and product development alignment with business strategy
• Change management, scope management, and risk mitigation
• Provide work estimates to account managers and business development team for statements of work and proposals
• Integration of new systems with legacy systems
• Monitor project to make sure projects are delivered on time to meet customer expectations and under budget
• Deep understanding of client goals project delivery to meet clients goals and objectives
• Status updates to executive steering committee meetings with clients
• Facilitated weekly PMO meetings to review project progress discuss and resolve issues relating to project schedule, scope, and resources.
• Mentor junior PM's on the use of agile project methodology

Confidential

Project Manager / Scrum master,

• Project manager / scrum master on companywide enterprise project Symphony designed to re-engineer Confidential business processes through the use of a new technology approach focusing on a web-based service-oriented architecture. Employed the Scrum Agile Methodology to deliver deployable software in iterations at the end of every 4 week sprint.
• Business process improvement - modeling of current business processes and designing to-be business processes.
• Perform gap analysis between out-of-the-box product and proposed solution to determine effort needed to deliver product.
• Co-authored the Citi Agile Methodology Playbook.
• Tightly manage product backlog of user stories to ensure that there is no scope creep
• Facilitated weekly business analyst's meetings to mentor junior business analysts and define standards to maintain consistency across the program.
• Ensure that a working code is delivered at the end of the 4-week sprint iteration by removing any roadblocks hindering the team from attaining stated goals.
• Broad knowledge of project management and iterative software development methodology. Overall software development lifecycle.
• Identify project risks and work with senior management to mitigate risks.
• Sprint planning, tasking, task burn down rate, user stories points' estimation, daily / weekly status updates, and milestone tracking.
• Integration of new software into business process.

Confidential

IT Lead,

• Gather requirements needed to analyze and evaluate proposed business procedure in order to define need and translate into technical specifications for different business lines including The Wall Street Journal, Dow Jones Newswires, and Dow Jones Corporate filings Alert.
• Develop project plan to include detailed scope definition, quality definition and risk identification and mitigation.
• Business process re-engineering and management, including systems design and deployment to improve business processes.
• Integration of new business processes into existing corporate infrastructure.
• Collaborated with developers to manage software development lifecycle. Deployment, training and administration of new software.
• Design and implementation of test environments for software.
• Lead in technical role for IT business systems project including software applications, network design / upgrade, and infrastructure systems such as servers, storage, and hosted services to provide higher levels of performance as well as greater availability and fault-tolerance.
• Led the effort in migrating legacy applications to client-server technology applications utilizing new technologies such as .NET framework, MSMQ, and SQL Server. Ensured that mission-critical production systems maintain highest levels of availability.
• Administration of Microsoft Windows server platform in multi-domain and Active Directory environments including windows load balancing, SQL server, IIS, SharePoint Portal server 2003, MSMQ, and .NET framework.
• Business continuity planning, including analysis, solution design, and implementation. Creation of BCP manuals, data backup and recovery solution location and maintenance of secondary work site.

Confidential

System engineer,

• Primary systems engineer for the Washington DC office responsible for network infrastructure, including messaging and file and print services for onsite and remote users.
• Performs evaluation of new technologies to determine how it can be used to improve infrastructure and remote access for consultants.
• Project lead on office consolidation effort. Designed new infrastructure to merge two acquired offices and collapse infrastructure into one manageable infrastructure.
• Utilized server monitoring tools such as Compaq Insight Manager, Dell OpenManage, and IBM Director to manage and administer systems. Design and implementation of Cisco-centric networks including switches and routers.
• Provide direction and training to first and second level support personnel.
• Coordinates the dispatch of field support staff to deal with client problems.
• Installed, configured, and interconnected microcomputers and communications equipment to allow access by various levels of management and staff to electronic mail and other related applications and programs.
• Manages the testing and installation of software and hardware enhancements to agency systems.
• Provide support in a multiprotocol environment including IPX/SPX and TCP/IP.
• Coordinated work between team members and provide assistance when needed.
• Planned and implemented client upgrades from existing microcomputers to Windows NT4 with multi boot configuration.