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Corporate Imaging Systems Supervisor Resume Profile

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WA

objective

  • My objective is t obtain a superior and stable career working in the field of Information Systems while enhancing my expertise with enterprise content management solutions.
  • technical skills
  • Architecting, installing and supporting enterprise content management systems consisting primarily of IBM FileNet, EMC Captiva, Hyland OnBase, and OpenText RightFax solutions
  • Design and implement document management, archival, retention, and workflow models
  • Script writing, interacting, and assist supporting of solutions on various operating systems platforms such as IBM AIX, SUSE Linux, and Microsoft Windows Server
  • Minor developing and code reading of Visual Basic applications
  • Reporting and custom coding using Microsoft Access and SQL Reporting Services Server
  • Reporting and interacting with DB2, Oracle, and SQL databases
  • training and certifications
  • Certified Level 2 Security Clearance from the Department of Defense
  • IBM AIX basics training class
  • IBM enterprise content management training classes consisting of:
  • IBM FileNet Image Services System Administration
  • IBM Content Manager OnDemand System Administration
  • IBM Content Manager OnDemand Application Implementation
  • IBM FileNet P8 Content Manager System Administration
  • IBM FileNet P8 Business Process Manager Administration
  • IBM FIleNet P8 Business Process Manager Process Design
  • IBM FileNet P8 Content Federation Services for Image Services
  • EMC solution training classes consisting of:
  • EMC Captiva Formware System Administration
  • EMC Captiva InputAccel System Administration
  • Hyland OnBase training classes consisting of:
  • OnBase System Administration
  • OnBase Workflow Design
  • Microsoft MCP, MCP I, and MCSE certification in June 2000 consisting of:
  • Windows NT Server 4.0
  • Windows NT Workstation 4.0
  • TCP/IP
  • Windows NT Server 4 in the Enterprise
  • Networking Essentials
  • Internet Information Server 4a
  • Brett Casper page 2
  • professional experience
  • WPS Health Insurance

Confidential

Corporate Imaging Systems Supervisor.

  • This specialized position combines roles of a systems administrator, solution architect, project manager, and supervisor of technical staff int one role. This position requires the individual t be the technical leader of the company's many IBM FileNet and Hyland OnBase enterprise content management systems.
  • Duties of this position include creating and following budgetary plans, working with other departments t be escalation support contact, training technicial staff, reviewing and documenting system designs, performing system installations, planning future system directions, researching new technologies, and overall managing of the techncial team. This als requires personal skills with time and project management, initiative, attention t detail, as well as general leadership skills.
  • I started as an Imaging System Technician in 2002. In 2005, I was promoted t the Senior Imaging System Technician. In 2011, I was promoted t my current role of the Corporate Imaging Systems Supervisor t oversee all of the imaging technical operations while still performing the same daily technical operation and administrative duties.

Confidential

Geek Squad In-Store Technician. This position is focused on hardware and software support around client's computers and other devices brought in for service. I served as second level support t troubleshoot all forms of consumer electronic devices with a focus on computer repair. This position involved customer interaction and coordination t meet the expectations of the Geek Squad image.

Confidential

This position required me t be able t test, troubleshoot, and repair various types of equipment that Nicolet Biomedical produces. I worked with various types of digital and analog circuitry. This position required a great deal of time management skills.

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