Systems Engineer Resume Profile, OH - Hire IT People

TECHNICAL SKILLS

Operating System Platforms

Windows Server 2000/2003/2008/2012

Languages

VB Script

PowerShell

Software

System Center Suite 2007/2012

Operations Manager

Configuration Manager

Orchestrator

Virtual Machine Manager

MOM 2005

Hardware

HP PCs, Servers, Blades

Database Platforms

Microsoft SQL Server 2000/2005/2008/2012

Networking

TCP/IP

Hubs/Routers/Switches

Cable/Dialup/DSL

Windows 9x/NT/2000/XP/Vista/7/8

ASP/CGI/HTML/Perl/PHP

Batch Scripting

Weblogic/WebSphere

HostMonitor/Uptime/Wily

Active Directory

Apache/IIS

HP Service Manager

vSphere v3/v4/v5

Dell PCs, Servers Blades

Microsoft Access

Oracle 9i/11g

DHCP/DNS/LDAP/WINS

LAN/VLAN/WAN

Wireless/Bluetooth

VMware v3/v4/v5

Hyper-V v3

PL/SQL

Microsoft Project/Visio

IBM System Director v5/v6

HP SIM v7

MDT

IBM Tivoli Storage Manager

Shavlik NetChk Protect/WSUS

IBM Servers Blades

MySQL

FTP/POP3/Telnet/VPN

NAT/SMTP/SNMP

PROFESSIONAL EXPERIENCE

Systems Engineer

Confidential

Manage Infrastructure using an array of System Center products including SCOM, SCCM, Orchestrator, and VMM 2007 2012
Leading a project to upgrade our System Center Configuration Manager 2007 environment to 2012.
Leverage my background in scripting and automation to improve processes using VB Script PowerShell. One such project included creating a System Center Orchestrator Runbook to further automate manual Server Build tasks.
Primary responsibilities include architecture, and implementation of Virtualization using VMware, and Hyper-V.
Responsible for Blade Infrastructure implementation, testing, and design.
Lead architect and engineer in a 400,000 project, which allowed the business to improve reliability and performance for a critical apparel design, testing, and manufacturing environment.

Application Support Engineer - Contractor

Confidential

During my contract with State Auto I was brought in to support and improve the Claims project.
Architected, documented, and executed the WebSphere environment which was the pilot project for business integration applications.
Resolved and automated a fix for a known two year issues with an internal site crashing by leveraging VB Script.
Assisted multiple application and support teams in the environment by coding, and automating code changes to the WebSphere environment.

Systems Administrator

Confidential

Supported over 2000 users, 700 servers, and 2000 workstations globally.
Designed and developed several multi-threaded VB Scripts that cut processing and reporting times on enterprise desktops and servers down from several days to minutes.
Developed a VB Script to inventory Blade information across all IBM BladeCenters in the enterprise.
Implemented Physical to Virtual migrations using PlateSpin, and Virtual to Virtual migrations using VMware vSphere Client.
Administer virtual server installation, performance monitoring, and management such as Memory, CPU, Network, Hard Drive both Local Disk and LUN Storage , and VMware Tools on version 3 and 4.
Manage and deploy IBM WebSphere application servers in a clustered environment on both Windows and AIX platforms, and I've had formal IBM training for this product. Also support Weblogic application servers, but we are phasing out this technology.
Utilize a wide array of monitoring and reporting tools such as MOM 2005, HostMonitor, Uptime, and Wily.
Team completed over 70 of all production changes to the environment at a 93 success rate in 2010.
Administered GPOs, DNS, Active Directory, Exchange mailboxes, terminal servers, disk space, and capacity planning.

Desktop Support

Confidential

Our team supported a three year hardware lifecycle where I was involved in large scale deployments and upgrades of both HP and Dell desktops and laptops using WinPE and Norton Ghost to create and deploy images with a Sysprep aided install.
Tested and managed desktop patching using Microsoft Windows Server Update Services WSUS
Headed the Project Management over a Wyse Thin Client Proof of Concept where we determined that it was more cost effective to rollout desktops instead of thin clients due to the processing requirements of in-house software.
Supported over 300 off-the-shelf and in-house applications, as well as network printer setup and installation.
Everyday activities included customer support both phone and desk side which involved hardware, software, VPN, and peripherals.

HelpDesk Analyst

Confidential

Provided Tier I operational support for over 2000 business clients, and BlackBerry support for over 5000 pilots globally.
Created and managed Active Directory objects and Exchange mailboxes across multiple domains.
Provided support for account lockouts, password resets, and user profile rebuilds.
Established and hosted bridge calls for cross team collaboration during emergency outages.
Provided remote support using various tools such as RDP, SMS, VNC, NetOp, and WebEx.

Technical Customer Support

Confidential

Provided technical application support, troubleshooting, and training for custom multi-million dollar ticket management software that is developed for government One-Call dig centers, facility companies such as AEP, Sprint, and Verizon, and line locators such as Asplundh.
Responsibilities included application training, database management, application defect analysis and escalation, and general technical customer phone support.
Traveled 1 to 2 times a month for 3 to 5 day trips to provide support nationally for software installation, maintenance, and formal in-class training.
Greatly decreased the amount of time to establish VPN connections to our clients by creating an internal website that listed all of our client contact and VPN connection information.

We provide IT Staff Augmentation Services!

Systems Engineer Resume Profile

OH

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship