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It Security Analyst Resume Profile

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GA

Summary of Qualifications

  • Competent and reliable professional with experience in troubleshooting and problem solving
  • Excellent written and verbal communication skills
  • Proven track record of completing task on time and ability to operate under stressful conditions
  • Ability to work independently and as a team member.

Secret Security Clearance

Professional Experience

Confidential

IT Security Analyst

  • Manage end users account for over 20,000 associates, vendors, and contractors
  • Manage end user's home directory store. Manage workgroup file and share permissions. Create/delete/modify Exchange distribution list and accounts.
  • Troubleshoot Active Directory access issues
  • Create new folders/groups/permissions within the DFS structure guidelines. Resolve urgent Helpdesk escalations Associate all new user accounts with corresponding payroll record. Create/delete/modify ADP DMS, Fortis and PeopleSoft user accounts.

Confidential

NOC Surveillance Technician-Contractor

  • Troubleshoot and resolved service impaired trouble tickets using REMEDY in roaming, transport services, network hardware software faults, translations, and voice/data network elements.
  • Responsible for improving hourly system performance and optimizing the regional cellular system reducing Lost Calls and Ineffective attempts for Voice, Dropped Connections and Failed Connection Attempts for high speed data and delivering regional baseline results.
  • Troubleshoot and resolve system problems that include, but are not limited to, handoff failures, frequency related issues, intermodulation, poor originations/ terminations, radio and network blocking, high CDMA FFER, poor Ec/Io, EVDO low data rate and data capacity.
  • Responsible for System Performance checks included: RF System Optimization techniques for CDMA IS2000 voice and EVDO data for Nortel, Motorola, and/or Lucent infrastructure.
  • Provide remote troubleshooting of cell sites with a primary focus on cell site and sector restoration

Confidential

Information Systems Specialist

  • Performed diagnostics and troubleshooting of secure system and network in a timely manner.
  • Performed set-up and break-down of network operation center to include cabling, hardware, and software installation.
  • Utilized encryption devices to load/fill radios to ensure secure digital data transmission over network.
  • Reported and documented important information effectively to senior level management in high stress environment

Physical Security Specialist

Confidential

  • Physical Security expert responsible for managing, training, and supervising personnel on company equipment.
  • Provided subject matter expertise when solicited for information and /or guidance on Physical Security of equipment.
  • Overseer for over 15 million dollars of sensitive equipment in accordance with DoD physical security guidelines.
  • Provided detailed time critical reports on equipment status to senior management.

Confidential

Equipment Operator

  • As a member of a team contributed to the construction of one of the largest airfields in Southwest Asia
  • Displayed critical thinking skills under unusual and often dangerous positions while deployed overseas
  • Advised customers on application and type of equipment to use in various construction , maintenance, and repair operations

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