Field Service Representative Resume Ft. Lee, Virginia - Hire IT People

Professional Experience

Field Service Representative Confidential, Ft. Lee, Virginia 2008 - Present
Provide field support for the Movement Tracking System (MTS) Product Directorate (PD). Duties include but not limited to loading firmware, mapping software, provisioning and testing transceiver to satellite operation, upgrading and testing computer and electronic equipment to comply with all Army and product / program standards. Design, develop and fabricate associated components for vehicle installations, electronic equipment, peripherals and laboratory testing and use. Duplicate and test software to ensure high quality end user results. Review, verify and edit technical bulletins. Provide training and support to MTS users and other personnel. Coordinate with logistics personnel. Conduct briefings and presentations to and for the Product Directorate (PD).

Independent Securities Trader Confidential, Midlothian, Virginia 2005 - 2008
Performed fundamental analyses of businesses by analyzing income, financial statements, management, competitive advantages, competitors and markets. Conducted company stock valuations and forecasted probable price evolution. Generated trade ideas for Long/Short and Event-Driven strategies. Buy and sell equities based on set market price.

Provisioning Supervisor Confidential, Richmond, Virginia 2005
Insured customer service upgrades and transitions from various service providers to Cavalier Telephone were completed efficiently and accurately. Supervised 10 – 14 customer service representatives.

Installation Coordinator Confidential, Richmond, Virginia 2004 - 2005
Installed telephone system, CCTV, DPS, LAN audio, video, alarm system and other low-voltage systems in new store builds and store relocations nationwide. Worked closely with contractors to complete jobs on time and within budget.

Service Advisor Confidential, Richmond, Virginia 2003 - 2004
Coordinated the maintenance of vehicles between customers and service team. Insured quality service and customer satisfaction and established positive customer relationships. Advised customers on the service needs on their vehicle. Estimated cost and maintenance completion time for vehicles.

Installation Manager / Supervisor Confidential, Richmond, Virginia 1997 - 2002 Coordinated the installation of telephony equipment throughout Eastern U.S. region. Directed installation of Verizon telephone equipment order job specifications with supervisors, installers, engineers, logistics personnel and vendors. Provided leadership and assessed performance of staff. Wrote and Reviewed Method of Procedures documents (MOP) for accuracy and thorough completion. Initiated practices to enhance the quality and efficiency of all installations.

Lead Installer / Installer Confidential, Richmond, Virginia 1997 - 1999
Led team during installation of telephony equipment. Trained new employees. Wrote Method of Procedures documents and coordinated Verizon coverage for all installations. Coordinated material deliveries with warehouse function.

FAA Certified Inspector and Mechanic Confidentialon, Chesterfield Virginia 1996 - 1997
Inspected, maintained and repaired or replaced all airframe and powerplant systems and components on corporate and general aviation aircraft in accordance with all Department of Transportation, Federal Aviation Administration and aircraft manufacturers procedures.

FAA Certified Inspector and Mechanic Confidential, Petersburg, Virginia 1995 - 1996
Inspected, maintained and repaired or replaced all airframe and powerplant systems and components on corporate and general aviation aircraft in accordance with all Department of Transportation and Federal Aviation Administration and aircraft manufacturers procedures.

FAA Certified Mechanic Confidential, Chesterfield Virginia 1993 - 1995
Maintained and repaired or replaced all airframe and power plant systems and components on corporate and general aviation aircraft in accordance with all Department of Transportation and Federal Aviation Administration and aircraft manufacturers’ procedures.

FAA Certified Mechanic Confidential, Petersburg Virginia 1992 - 1993
Maintained and repaired or replaced all airframe and power plant systems and components on corporate and general aviation aircraft in accordance with all Department of Transportation and Federal Aviation Administration and aircraft manufacturers’ procedures.

Professional Certifications

Department of Transportation and Federal Aviation Administration

Inspection Authorization
Airframe Mechanic
Powerplant Mechanic

We provide IT Staff Augmentation Services!

Field Service Representative Resume

Ft Lee, VirginiA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship