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Computer Consultant resume

2.00/5 (Submit Your Rating)

Collingdale, PA

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PROFILE: Two years working for Healthcare Administrative Partners-Systems Analyst 
Eight years working for the Pennsylvania Senate-IT Department 
Fifteen years of service at the Philadelphia Navy Yard-Marine Rigger
Quick learner with strong work ethic 
Very dependable and punctual
Excellent interpersonal skills
Enthusiastic team leader and member
Ability to work and do research independently

SOFTWARE: MS Office 2010, PGP Whole Disk Encryption, Eudora, GroupWise, Norton  Ghost, Anti-Keylogger 7, MS Exchange, Partition Magic, CITRIX HARDWARE: Installation and maintenance of IBM & Dell PC’s, Toshiba and IBM laptops, Nextel and Verizon  Blackberries, HP, Lexmark and Xerox printers. Installation and maintenance of Wireless Networks as well as HP & DELLservers.

EDUCATION: Confidential 
Diploma in Computer Technical Support 
Confidential
Four year apprenticeship in Marine Rigging

WORK EXPERIENCE

Confidential, Collingdale, PA 2011-2012
Computer Consultant 
Technical Support business. Repairing PCs, Monitors, Operating Systems and Virus Removal.

Confidential, Media, PA 2006-2009
Systems Analyst
Assistant Network Administrator, Lone I/T Help Desk Support for PA and NH offices. Used my ability to troubleshoot both software and hardware issues onsite and over the phone using all available resources (i.e., Books, Internet, Software and Help Desk). Consistently provided Research and Development to create a clear and concise plan for testing new products following up with a summary as to whether the product was necessary. Used my personality strengths to interact with numerous people and different personalities, both subordinates and superiors, to handle numerous requests, dedicating my time and resources to complete projects in a timely fashion. Corrected a DST error on every PC in all offices as well as Blackberries used by Management.

Confidential, Harrisburg, PA
Computer Consultant 1998-2006
Lone I/T Support person assigned to support a PA State Senator’s District office. 
Provided 24/7 Support for the Senator. Implemented, trained and supported Staff during Windows Upgrade. 
Researched, tested and implemented all new software. Provided support for satellite offices and mobile users. Was responsible for installing and maintaining multiple Networks including all backups, upgrades and troubleshooting. Was solely responsible for inventory of all equipment used by office staff. Constantly worked on sharpening my working knowledge of all Windows OS plus Network Administration.

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