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Software Engineer Resume

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Osterville, MA

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Summary

  • Customer driven software engineer with strong communication and diagnostic skillsets offering a wealth of successful business development and customer relationship experience
Professional Skills
  • Operating Systems:Mac OS, Windows, Mac iOS, *nix
  • Programming Languages:Objective C (Cocoa, Carbon), C, Perl, Bash, Fortran, 8051 Assembly
  • Protocols and Standards:XML, XSD, MySQL, Telnet, TCP/IP, RS232/422/485, IR signaling, DALI
  • Tools:XCode, Oxygen XML, Trac, Bugzilla, CVS, Salesforce, Parature, vi, RTI Integration Designer, Universal Remote CCP, BSS Soundweb London Architect, winDIM, Microsoft Office, OmniGraffle, Keynote, Adobe Photoshop, Lutron Illumination

Professional Experience

Confidential,Osterville, MAConsumer electronics manufacturer providing Macintosh based control and automation solutions for audio/video, media player, home theater, lighting, security, and HVAC systems in residential and commercial applications
Software Engineer, Confidential 2010- 2011

  • Designed and implemented large scale features in the company’s core integrated development environment application “Blueprint”
  • A table-driven lighting and HVAC data entry option that saved up to 3 hours of user configuration time per system
  • Support for 2 customer-favorite competitor remote control systems that filled a critical gap in the company’s own product offering
  • Quick turned support for company’s new energy usage monitoring product to minimize time to market
  • Prototyped and productized a portable XML driver test harness (CPT-1000)that reduced development costs for development team and customers.
  • Coordinated with systems engineeringand technical writing groups to identify and implement critical features in the CPT-1000 product and documentation
  • Reduced customer learning curve associated with telepresence control screens by coordinating a matrix team of 2 graphics developers and 2 systems engineers to redesign the layout

Software Engineer, Confidential 2006 - 2010

  • Achieved wider device support and access to new business by implementing critical XML driver file structure features
  • Telnet protocol support for Tandberg (Cisco) telepresence system integration
  • Generic byte stuffing/unstuffing support for BSS Soundweb product line integration
  • Proprietary encryption/obfuscation support for Napco security system integration
  • Various checksum routines for HAI security system, NEC plasma monitor support and others
  • Realized higher quality customer service and reduced XML driver development times by training 5 in-house employees to replace outsourced labor
  • Expanded the company’s partner network by working closely with executives at a leading lighting manufacturer to demonstrate a bundled solution at 2 consecutive InfoComm tradeshows
  • Increased XML developer team productivity by improving internal IR capture and XML driver error checking tools
  • Established customer loyalty and confidence through numerous onsite and remote assignments
  • 15+ support, training, system setup appointments with strategic customers throughout the US
  • 3 industry tradeshow (CEDIA) appearances
  • 4 company developer conferences for new and upcoming product demonstrations, customer feedback, training
  • Monthly technical training classes and webinars for business partners, home automation business owners, and their technical staff.

Assistant Software Engineer, Confidential 2006 - 2006

  • Developed, tested, deployed, maintained a library of XML-based device drivers of TV, Bluray, lighting, security, and HVAC systemsfor the company’s entire line of Mac-based automation and control products
  • Scaled up device support to 30+ new devices/month at a minimum cost by training and supervising a remote team of 7 XML device driver developers
  • 19th employee at 6 month old start-up - promoted from assistant to full engineer position after 4 months 
  • Performed testing, bug reporting, and feature request duties for the software team’s alphaXML driver development tools

Confidential at Cape Cod Sea CampsBrewster, MA Supervisor 2003 - 2006

  • Led team of 8 foodservice employees in a cafeteria serving 2000 meals per day
  • Introduced new employees, ages 16 to 65, to work environment and duties

Confidential, Prep Cook, Dishwasher 1996 - 2003

  • Promoted sequentially through various roles of increasing responsibility

Confidential, Hartford, CT Tutor, Teaching Assistant, Research Assistant, Laboratory Assistant 2000 - 2003

  • Instructed students individually and in groups on topics in Math, Physics, Electrical Engineering
  • Assisted students with lab experiments; evaluated laboratory notebooks
  • Performed computer data acquisition for experiments in radioactive decay
  • Maintained network of 12 laboratory computers including hardware repairs and upgrades

Education Confidential 1999 - 2003 Bachelor of Science in Engineering with Honors, Phi Beta Kappa Honor Society
Trinity College Scholars Program
Confidential College Consortium Undergraduate Fellow
Phi Gamma Delta Prize in Mathematics, First Place 
Physics Book Award
Theodore R. Blakeslee II Teaching Assistant Award

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