QUALITIES 
Adaptable ‘Can-do' attitude Communicative Innovative Pro-active Sense of humor

KEY SKILLS
The ability to effectively prioritize tasks and work within a full support team. Good team player with excellent organization and motivation skills. Ability to perform consistently under pressure and in varied environments. Ability to adapt quickly to ideas, methods and environments Ability to communicate with people of all levels and backgrounds

SUMMARY OF EXPERIENCE
Over 19years of document experience in various positions. My experience has been in a broad range of professional settings.

Confidential
Rockville Md,
Documentation Specialist 
February 2010 – Present

• Provide advice and make recommendations to customer personnel on applying regulations and policies to their programs.
• Responsibilities also include the handling, scanning, copying, indexing, data entry, reporting, and filing also archiving of official records.
• Responsible for Running routine daily distribution reports (Batch Records, SOP’s, Specifications, Work Instructions, Training Plans);
• Batch record archiving and issuance;
• Issuance of Product Labels using (SAP) system;
• Updating various databases;
• Knowledgeable of hard copy and electronic records management processes involved in the life cycle of record.
• Assist with training of departmental policies and procedures regarding record retention.
• Assist with writing SOP’s, Work Instructions and other departmental processes.
• Collecting data; assisting with the clearance and dissemination of written material; and managing paper and electronic record systems.
• Creating and updating existing binders, indexes, and files.
• Maintain all documentation flow to the appropriate locations Engineering, and Quality assuring indexes and cataloging is updated daily with filing of originals on both written and electronic basis.
• Ensures documentation complies with software development standards, policies and procedures or best practices.
• Technical editing of product build specifications under direct engineering supervision to include, SOP’s, Work Instructions, Manuals, labeling, and all other Process-Quality-Customer Service documents.
• Participates in special projects, external audits and process improvements in support of quality assurance initiatives.
• Satisfy Current Good Manufacturing Practices and Good Laboratory Practice regulations.
• Enter information into databases and check for accuracy.
• Responsible for meeting/conference arrangements (scheduling conference rooms, hotel arrangements catering, etc.).
• Attend weekly meetings and provided meeting notes to all participants.
• Provide assistance to internal and externalcustomers as needed.
• Review process orders and use information provided to issue batch records in a timely manner.
• Process request for logbooks.
• Respond to IT incident requests accordingly.
• Responsible for filing and locating documents
• Perform audit of Binders and update as needed.

Confidential 
Washington DC 
Document Scanner 
October 2009- February 2010

• Receive pay documents from pay technicians.
• Review all documents for completeness, signatures, dates, correct social security numbers, and certification if necessary
• Scan documents to Air force Finance Center
• Log documents into Travel/Milpay document logs using Microsoft Excel.
• Check RTS/DJMS for payment from Finance Center. If document has been paid, will post payment date to the document spreadsheet and file the document.
• Review pay documents for civilians, scan to appropriate department for processing.
• Responsible for processing and scanning of all Separation/Retirement request.

Confidential
Falls Church VA 
Documents Control Specialist, Project Control, ABWR 
September 2008 – July 2009(Job relocated)

• Coordinated all activities in Document Control. Some including distribution and auditing controlled documents, maintenance of electronic department directories, tracking and reporting.
• Developed and implemented document control procedures. As a document controls specialist I also organized, index, prepare and process information for archival retention and retrieval using hardcopy filing and/or an electronic document management system via established procedures.
• Catalog data into and maintain basic databases, spreadsheets and/or log files.
• Review and verify information to ensure completeness and correctness of data entered.
• Quality check entries already submitted to ensure quality both hard copy and electronic documents.
• Proactively identify problems, discrepancies and process improvement opportunities as needed.
• Identify necessary actions to correct to any incorrect data before archiving via hardcopy and/or an electronic document management system.
• Locate and retrieve information from various sources and provide that Information to requestor is in appropriate format.
• Convert electronic document formats into the appropriate format to enable permanent long-term storage and retrieval according to procedure.
• Use basic databases, spreadsheets and/or log files for indexing and tracking of documents and maintain data and technical manuals from external sources.
• Assist development of guidelines, processes, procedures and forms for document management and use of related databases.
• Assist in document management process training as needed.
• Establish guidelines, processes, procedures and forms for documentation and database processing; resolve discrepancies and implement improvements as needed.
• Meeting Minutes, Monthly Reports, Project Time Sheets for Engineers
• Updated Project Schedules (weekly; monthly) distributed as necessary
• Distribution of procedures, documents from vendors, audits of controlled book documents. Maintaining records and paperwork vital to the replacement.
• Responsible for weekly distribution of weekly project status reports and weekly meeting minutes.
• Assigned and distributed all project and document numbers.
• Determined appropriate resolution of issues and developed corrective action plan.

Confidential
Dulles, VA 
EDC Technician 
(Electronic Document Control Technician) 
February 2007 - September 2008 

• Scannedproject documents using Kofax ascent Capture software.
• Monitor each document for quality using VRS 4.1.
• Upload Electronic confidential correspondence into Hummingbird.
• Index all project correspondence into data bases.
• Assist with the maintenance of the Document Control and permanent paper archives.
• Ensure that all work is done in a timely manner with priority on quality.
• Data Entry
• Processed and executed RFI’s, TSR’s, Submittals, Letters and Transmittal, Modification. Processed both incoming and outgoing mail- evaluated each document and time/date stamping, copying and processing as needed depending on each individual Project manager’s needs.

Confidential
Washington DC 20001
Sr. Reprographics Asst. III. 
August 1999 - April 2007

• Operated various copy machines to produce documents. Performs a variety of basic to complex asks including : copying one & two sided documents, stapling documents, two sided copying with collating, image shifting , sizing color copying, inserting tabs, inserting covers , etc. Responsible for inserting tabs and covers.
• Scans, programs, and sets up jobs on the electronic printing devices. Performs Internet scanning, set up, and remote filing to Tiff, Docu-job, rdo, and pdf file archives. Supervises jobs and produces hard copies.
• Manages workflow to ensure timely completion of copy projects. Produces presentation-qualityfinished copy products.
• Processes and completes jobs and closes out tickets. Tracks jobs in databases. Delivers completed jobs.
• Performs routine maintenance on equipment such as clearing jams, replacing toner, cleaning glass, etc.
• Performs bindery tasks using Velo Bind, strip, GBC binding equipment, paper drills, and folders.
• Operates the Chargeback system, a billing keypad input device. Ensures that charged amounts are correct and consistent with the billing policies.
• Coordinates jobs and communicates timelines to units.
• Trains new employees and other staff.
• Conduct inventory for reprographics center. Orders Supplies.

Confidential 
Washington DC 
Supervisor 
August 1997 - August 1999 
Responsible for assisting the Manager with overall shop operations. Set up work flow systems. Organized copy centers and mail centers. This included assisting with ordering copy equipment/leases ordering and establishing paper vendors. Interviewing for new employees. Establishing/adjusting mail routes. Assisted manger with basic daily shop operation. Assisted with schedule writing. Collected and did monthly data entry of month data for billing. Conducted interviews and employee counseling. Handled employee payroll, assisted manager with various projects. Ordered all shop supplies. I also did a lot of new start up’s at new contract locations. 

Confidential 
Washington DC 
Reprographics Specialist 
August 1992 - August 1997 
Responsible for intake and reproduction of all legal documents (I worked alone). Setup various workflow systems to help maintain an organized workflow. Setup contracts with vendors. I was responsible for end of the month billing. Did the arrangements with print vendors for large volume Copy and Print jobs to be done off location. Took care of ordering all supplies for Copy Center. Assisted in helping other departments when needed.

EquipmentXEROX - Docutech, 6115, Docu-Color, 5690, 5100, 5365, 5320, x265, x35 KODAK - IS110, IS85, CANNON - 2400, 6551,105, 8500, 5000, 6330, 9075 

Computer and IT experienceIT LITERACY Above average levels of competence in Information Technology, which includes Microsoft Office 95, 97, 2000 and XP (pro-version), Vista and a thorough knowledge of databases, which include MS Excel, Access V2, 95, 97, 2000 & XP in addition to Q&A V3 and 4. 
Software: Word Perfect; Infortex : ROSS system: Excel: Power Point: Microsoft word; Lotus Notes; Windows 95 to present, Rubicon. On-Text, Hummingbird; Qumas ; Kofax; ISO 9000 HRIS (SAP) CITRIX