- Experienced in MS Word, Excel,& Powepoint, Microsoft Windows Xp.
- Keyboarding skills:45wpm. Experienced in 10-key.
- Proffesional Demeanor: Competitve and broad minded toward achieving solutions, always striving to achieve better effeciency, pay attention to intricate details.
EDUCATION High School Diploma Nursing
EXPERIENCE 2004-2006 Confidential Receptionist
- Handled telephone calls and emails.
- Welcomed visitors and efficiently ansered their queries.
- Scheduled appointments as specified by management.
- Provided administrative support to the staff.
- Receive and distribute mail.
Confidential 2007-2009 Bookstore Customer Service Representative
- Contribuited to expedite bookstore functionary: Categorization and classification.
- Addressed customers with informative, helpful and friendly communication.
- Expedited stock merchandise and ensured clean and orderly assigned areas.
- Handled monetary transactions including electronic cash register.
- Make photocopies and operate a variety of standard office machines.
Confidential 2009-Present Customer Service/Sales assistant
- Work in teams and in a self-directed environment.
- Dealt with customer concerns and compaints, by phone and in Person.
- Processed merchandise returns and exchanges.
- Sorted, counted, and wrapped currency and coins.
- Compiled and maintained non-monetary reports and records.