Field Service Technician Resume Profile
5.00/5 (Submit Your Rating)
Brea, CA
CAREER OBJECTIVE:
- I am interested in employment with your company and possess skills/abilities, which would prove to be a benefit to your organization. My initial experience in the telecommunications field began in 1978, when I served as an outside plant cable splicer and within months obtained journeyman status. From there, I moved forward to more complex, integrated systems, which included electronic/digital key telephone systems and Electronic Digital Private Branch Exchanges EDPBX's .
- Experience with these systems, coupled with my desire for improvement, provided me the opportunity to manage installation teams and system cut overs, In addition, I have experience in the design and implementation of structured wired plants horizontal, Category 5/ 5e / 6A / 7 which included voice riser backbone copper and data backbone fiber . Testing with OTDR and other testing equipment, Fluke, Pentascanner, Tempo Sidekick 7B, HST 3000, to specifications. During my telecommunications career, I have actively pursued the expansion of my personal knowledge to keep abreast of the latest technologies..
- 12/2012 to 12/2014, Frontier Communications. Wilkes Barre, PA. C.P.E./ PBX/ VoIP Technician. Service, MAC and Repair of VoIP,PBX and key systems. CERTIFIED on AVAYA, AURA COMMUNICATIONS MANAGER CM/CMM 6.0, CONTROL/CALL CENTER, IVR, AVAYA IP OFFICE 500v2 9.1 , MITEL 3000, 3300, 5000/ MiVoice Office 250. Installation of T-1, PRI, DSL, CSU, DSU, Switches and Routers and Testing.
EXPERIENCE:
Confidential
Field Service Technician
- Service, MAC and Repair of Avaya/Nortel Legacy Meridian 1 Options 11C 81C Release 6.0, Migrating/Upgrading/Implementing to Avaya VoIP VLAN, Symposium, IVR, Call/Contact Center 6.0, E911, Meridian
- Mail/Call Pilot 6.0/AVST/ BCM 50, 200, 400, 450, Norstar 7.1, Norstar Voicemails and related peripheral/ancillary equipment. Cisco Call Manager 8.2, and Unity V.M., CISCO 6500 switches and 1900/2900 routers, 802.11g/n Wireless/Networking.
Confidential
Voice/Data Independent Contractor
- Service, MAC, Repair of Nortel Meridian 1 Options 11C 81C, Symposium, OTM/Octivity Telephony Manager, Succession/Communications Server, CSE 1000/2100, Call Pilot, Meridian Mail, BCM/SRG 50a,e,200,400, Norstar Digital Key Systems Star Talk/Flash,Call Pilot 100 /150. Paging systems and related peripheral equipment. CERTIFIED on all of these, Nortel Meridian Option 11C-81C, BCM/SRG 50/200/400/450, Call Pilot 4.0/CC 6.0 and Sky Pilot ,Toshiba CIX 40/100/200/670/1200, Wireless/Dragonwave/802.11g/n Windows XP/Vista.
Contractor
Confidential
- On site PBX technician for Detroit Public Schools Administration Buildings/Campus. Service, Moves, Adds and Changes, Repair. On Nortel Meridian 1 Option 81C, Release 25.40, Meridian Mail, Call Pilot, OTM, Symposium and related peripheral equipment. Cisco and Bay Networks switches/routers. MS Office 2003. N.B. Laid-off from this position due to DPS cut-backs
ADDITIONAL INFORMATION:
- My current knowledge and skill base includes the following Telecommunication systems:
- Cable Splicing/ Outside Plant/CABLE SPLICER
- Inside Plant/ Central Office
- 1A2 Key Telephone Systems
- Electronic/Digital key telephone systems
- Electronic Automatic Private Branch Exchanges EAPBX
- Electronic Digital Private Branch Exchanges EDPBX
- System Administration from computer based platforms
- Analog Supported Devices Fax, Modem, POS, etc.
- Paging systems
- Voice Wire Plants - including design and installation
- Data Wire Plants - including design and installation
- Fiber Optic Cable - including design and Installation and configuration of CISCO switches/routers
- Knowledge, skills and experience regarding the following specific manufacturers Nortel Meridian 1 Options11C-81C BCM 50 200 400 CERTIFIED on Nortel Meridian 1 system administration
- Siemems/Rolm/ 9000/9751
- Avaya/ Lucent/ AT T systems: G1/G2/G3/ Vectoring/ System 85/ 75/ 25, Merlin/ Legend/ Magix/ Intuity Audix Voicemail
- and Partner ACS CERTIFIED on ACS
- NEC:2000/ 2400/ IMG/ MMG/ IPX, 2000 IVS/IPS, Electra Elite 48/ 192, Pro l
- and ll, Portrait 308/ 824
- Toshiba: Perception, Strata and DK
- Certified on Strata DK 424 and DK 40 e and i
- Iwatsu ADIX VS
- Comdial EKs/ Impact
- TIE: EKs
- Telrad: EKs
- Vodavi: EKs/ DKs
- Current Career Level: Experienced Non-Manager
- Samsung: EKs
- Years of relevant work experience: More than 37 Years
- Description of my perfect job: To work with VoIP, PBX/Key phone systems, Voicemail systems. To work with voice and data wire plant switches and routers, networking.
- Willing to work the following shifts: First Shift day
- Second Shift afternoon
- Third Shift night
- Willing to work weekends: Yes
- Willing to work overtime: Yes
- Category: Telecommunications/Cable
- Industry: Telecommunications/Wireless/Cable
- Relocate: Yes
- Willingness to travel: Up to 100
