OBJECTIVE
I seek to obtain a position as Business Analyst/ Data Analyst in a company where I can use my dynamic experience in the various sectors of the economy to add to the growth of the company while focusing on High Quality Standards.

PERSONAL SUMMARY
Effective analyst with excellent skills in listening, collaborating, and liaising business user and technical teams for more than 7 years with in depth knowledge of business processes in banking, mortgage and financial industry.

• Experienced in all phases of System Development Life Cycle (SDLC) and specialist in Agile Methodology, Rapid Application Development (RAD) Methodology and Rational Unified Process (RUP).
• Conducted and coordinated excellent communication network and facilitation of JAD Sessions, Brainstorming sessions, and Interviews.
• Created expert and proficient deliverables such as agendas, writing minutes Business Requirement Documents (BRD), Functional Specification Documents (FSD), Data Requirement Document (DRD), and Requirement Specification Document (RSD).
• Highly skilled in interacting with business users and authoring use cases, use case diagrams, sequence diagrams, activity diagrams, based on UML methodology using case tools like MS Visio.
• Extensive experience in iRise.
• Experienced in Data Warehousing, ETL process, data modeling, and data mapping. Profound knowledge on User Acceptance Test (UAT) and keen understand on Structures Query Language (SQL) with ability to write queries against database and data mart.
• Supported and maintained Requirement Traceability Matrix (RTM) and involved in requirement analysis and design.

Areas of Expertise

Methodologies

RUP, RAD, Agile, UML, MS Visio

Project Management Tools

Microsoft Project, MS Excel, MS Access, MS PowerPoint, DOORS, iRise, Rational Requisite Pro

Content Management Tools

MS SharePoint, Teradata

Testing Tracking Tools

HP Quality Center

Business Modeling Tools

MS Visio, Rational Rose

PERSONAL PROFILE

Confidential,
Moorhead, MN March 2011 – October 2012
Business Analyst

The project was to upgrade the existing web- page application product of the bank used by customers. The project scope was to integrate various features that would give the customers consolidated view. It was mainly designed to maintain customer accounts and support the multiple business functions.

Responsibilities:

• Applied Agile Methodologies for the project and used practices such as Program Backlogs, Iteration Backlogs, Daily Standup Meetings, and Poker Sessions.
• Facilitated requirement discussion with business owners and technical developers, gathered document and managed requirements through interviews, surveys, and brainstorming sessions.
• Extensively used Remedy to complete the high visibility Interface initiative and successfully completed all the gaps in CLM space.
• Conducted JAD sessions to review the documents and resolve requirement conflict between stakeholders
• Involved in prioritizing the defects and writing business requirements to resolve them.
• Analyzed the gathered requirement and created Business Requirement Document (BRD) and Functional Requirement Document (FRD) using DOORS.
• Wrote Use Case and built Use Case Diagram/ Activity Diagram using MS Visio.
• Website layout prototyping usingiRise Visualization.
• Involved in a lot of investigation, research and diagnosis to ensure that the project was heading towards the right direction.
• Created plans, test case summary, configurations, pre-conditions, steps to execute and expected outcomes for Test Cases and ran User Acceptance Test (UAT).
• Used HP Quality Center Tool to maintained Requirement Traceability Matrix (RTM)
• I worked with the Release Management team to release the right version of the software to the market.
• Developed and managed creation of product documentation to communicate features, benefits, positioning and impacts to different audiences and ensured that documentation deliverables from various groups are produced as needed.
• Provided low-resolution support to the client, provide technical and trouble shooting support to the team.

Environment: MS Visio, Agile, UAT, MS Word, MS Excel, MS Project, UML, MS SQL Server, HP Quality Center, iRise, Remedy, RTM, DOORS

Confidential,
ND November 2009 – December 2010
Business Analyst

The project was to provide an easy-to-follow format, with intuitive menus, tab sets and tabs to ensure navigational ease for Loan Application Process. The scope of the project was to process loan application from potential clients/ evaluates their eligibility, approve them and maintain the loan till the end. This application is an online workflow system developed in JAVA and Oracle, to book and monitors the loan portfolios.

Responsibilities:

• Implemented RUP Methodologythroughout the project life cycle. Highly involved in Requirement Gathering and documenting phase in the project.
• Gathered requirements for Loan Origination System and Under Writing
• Conducted Focus Group, one on one meeting, interviews, and document analysis to gather LOS and underwriting feedbacks, ideas and requirements from clients, SMEs, Team and users.
• Responsible for gathering real time cash position, interest rate, payable, receivables, and foreign exchange for Treasury Management.
• Performed FIT-Gap Analysis for current state and future state.
• Conducted JAD Session to identify business rule and documents.
• Translated business needs into high-level and detailed, comprehensive, quality conscious solutions that ensure accuracy and on time deliverables throughout the entire project.
• Interviewed Subject Matter experts (SMEs) and carefully recorded the requirements in the Business Requirements Document (BRD) using DOORS.
• Involved in rapid prototyping using iRise Studio.
• CreatedSequence diagramusingMS Visioto understand the scope and boundaries of the system.
• Collaborated with clients on the prototypes of requirements and design of application.
• Performed Security testing for unauthorized access of the Web application with valid and invalid data.
• Helped users with user guide, agenda, and test cases forUser Acceptance Testing (UAT).

Environment: MS Word, MS Excel, MS Power Point, MS Project, RUP, iRise, UML, MS SQL Server, MS Visio, TMS

Confidential,
TX January 2008 – August 2009
Position – Data Analyst

The project was to develop a Data warehouse that provided RIS (Retirement and Investor Services) with the information needed from different sources. The scope of the project was for the users to benefit from stored data to satisfy and support all thefinancial reporting necessary for day to day operations and the financialanalytics that enables market segment and product management tomaximize the performance of their respective domains.

Responsibilities:

• Involved in ETL development and responsible for gathering requirements for Data Warehousing, Reporting and Data Modeling.
• Used Infomatica for ETL process for extracting the report.
• Knowledge and experience with consolidating data from different sources for analysis and reporting.
• Met with various groups, including business owners, SMEs (subject matter experts) and marketing team, for data requirements gathering in definition Stage.
• Performed Document Analysis to create Gap Analysis of client requirements, generated workflow process, flow charts and relevant artifacts.
• Defined and documented the vision and scope of the project in Data Requirement Documents and Requirement Specification Document.
• Involved in performance measurement of ongoing data collection to determine if a program is implementing activities and achieving objectives.
• Performed Data Mappings based on the specified data requirements and to check for data uniformity and to modify /update the data fields.
• Acted as a liaison between business users and technical team
• Supported and reviewed ER Diagram as Logical Data Models for updating the technical specs for the Data Load and Data Mart report.
• Accessed Business Object XI to create and maintain Audit reports and Defect tracking reports for the UAT to verify the data was created and processed according to the requirement.
• Wrote queries for SQL to pull required information from the database.
• Worked with the clients on the final signing process in the User Acceptance stages.

Environment: Windows Vista, MS SQL Server, MS Visio, Oracle, Web Logic, MS Project, Informatica, Business Object XI, UAT, Defect Tracking Matrix, Teradata

Confidential,
Edmond, OK September 2005- November 2007
Position – Business Analyst

The project entailed developing end-to-end solutions with all functionalities enhanced as per client specifications. The scope of the project was to help agents and clients to execute a variety of transactions on the web, ranging from basic account opening and querying to placement of orders, redemptions and executing other transactions straight through. The solution enabled the client to track and profile the customers in order to deliver superior personalized service and stay ahead of competition.
Responsibilities:

• Involved in the analysis of the existing credit card processing system, mapping phase according to functionality and data conversion procedure.
• Accumulated system requirements from various departments through surveys and interviews.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Interacted with SMEs of different divisions (Information Technology, Risk and Operations) and established a business analysis and design methodology around the combination of Agile and RUP (Rational Unified Process) Methodologies.
• Conducted JAD sessions with management, SME, vendors, users and other stakeholders for open and pending issues.
• Planned and defined system requirements with Use Case Scenario, Use Case Narrative and Use Case diagram using the UML (Unified Modeling Language) methodologies.
• Created Use Case Diagrams, Activity Diagrams and Sequence Diagrams in MS Project.
• Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
• Involved in reviewing test plans and test cases and ensuring test cases reflect user needs.
• Responsible for conducting user training and user acceptance testing to ensure and verify system is designed according to user needs.
• Participated in Pre and postproduction of the software.

Environment: SDLC, Microsoft Word, Microsoft Excel, UAT, RUP, Agile, UML

EDUCATION

• Masters of Project Management, 3.88/4 - 2012
• Bachelors in Business Administration Emphasis in Management, 3.05/4 - 2005