Summary

• FBI Cyber Special Agent who specialized in developing strong multi-agency response teams for cyber intrusion detection and incident response for five years focusing in the financial industry and critical infrastructure sector.
• Developed, managed, and secured diverse enterprise network and computer systems for over ten years.
• An effective communicator able to explain complex concepts and ideas to non-technical audiences.
• Certified NSA Blue Team cyber responder: led several large-scale, complex, and high profile cyber cases.

Experience

Confidential

Supervisory Special Agent

• Supervisor in charge of FBI New York Cyber squad comprised of special agents, intelligence analysts, and computer scientists focused on nation-state and cyber counter-terrorism investigations and incident response.
• Managed field-level intelligence gathering/reporting requirements, performance metrics, and budgetary needs.
• Five years of experience as a cyber-trained case agent for several large-scale and high profile cyber cases to include computer intrusions into multiple New York financial institutions and the arrest and prosecution of Bo Zhang for the theft of government software code from the Federal Reserve Bank of New York.
• Led a large-scale, multi-agency US Government response team to investigate a highly sophisticated computer intrusion into a Fortune 100 company, ensured compliance with both corporate legal policies and statutory requirements, and actively participating in the development of the overall mitigation/remediation strategy.
• Engaged in sophisticated cyber investigations and human intelligence operations with US Intelligence Community partners to penetrate criminal/nation-state actors while identifying command and control servers.
• Created outreach materials for the FBI New York Cyber Branch awareness campaign and later conducted several dozen presentations to thousands of C-level executives, business owners, and critical infrastructure industry partners in finance, law firms, energy and transportation corporations across the country.
• Fully-developed and maintained FBI New York Cyber's Critical Infrastructure Incident Response Team and Liaison Outreach Program.
• Conducted technical workshops for cyber agents, specifically related to incident response and investigations.
• FBI Detailee to Department of Homeland Security DHS National Cybersecurity and Communication Information Center NCCIC : Watch Floor Liaison Officer for all FBI Cyber Division threat information related to/from DHS 24x7 global computer security operations center and headquarters for US-CERT and ICS-CERT.
• FBI Cyber Liaison to the United Nations UN : Managed all UN-related cyber incidents and cases across all FBI field offices. Single point of contact for FBI cyber coordination with UN Secretariat and UN Diplomatic Missions.
• Collateral duties include: FBI New York Assistant Director-in-Charge Advisory Committee member, Certified FBI Firearms Instructor, FBI Dive Team Medic, FBI Weapons of Mass Destruction sub-specialty.
• TS//SCI - Top-Secret Sensitive Compartmented Information clearance with Full Scope Polygraph current .

Confidential

Director, Enterprise Technology Infrastructure Support

• In-charge of all network infrastructure, servers, workstations, user support, information security, IT staffing and technology budget across five states for a growing pharmaceutical marketing company.
• Successfully completed a data center move of 200 servers from the Midwest facility to the Northeast under a strict two month deadline with very minimal downtime.
• Redesigned enterprise user support to combine help desk, desktop, and network support functions under a single department versus three departments for improved information sharing and streamlined capabilities.

Confidential

Vice President Department Head, Technology

• Oversaw all aspects of technology budget, design, training, and advancement - for a multimillion dollar transportation logistics firm while ensuring that the Technology Department projects and its staff initiatives were inline with the needs of other departments and the overall goals of the Executive Team.
• Fully redesigned the company's core IT infrastructure to provide tightened security, optimized connectivity and complete network and system redundancy.

Confidential

IT Manager

• Managed all network and system operations as well as ensured high levels of privacy and security for a leading non-profit organization serving cancer vaccine research and funding.
• Undertook four month project to convert all computer systems and servers from Windows NT 4.0 and Novell Netware to Windows XP and Windows Server 2003.
• Installed latest technology tools for security protection, internal systems monitoring, and outside intrusion detection/prevention.

Confidential

Technology Associate, Global Investment Research

• Windows/Unix System Administrator in the Front Office Workplace Team coordinating late-night and on-call business critical support between software developers and business management team.
• Analyzed the current network capabilities available to the Research Division and suggested areas of improvement.
• Developed a comprehensive laptop tracking system for the division's mobile business users.

Confidential

Help Desk Manager/Departmental Computing Coordinator

• Managed forty technologists who staffed the university-wide computing help desk.
• Successfully influenced the Vice President of Computing to implement several new ideas on ways to improve the current level of services offered by the department to the Brown University community.
• Served on the Faculty Advisory Committee on Computers as an adviser to the Vice President of Computing, which included interviewing candidates for executive positions and allocating money for technology budgets.

Development Skills

Cyber Incident Response: Certified NSA/CSS Blue Team Incident Response Bootcamp, CISSP GIAC GISP certification, GIAC GPEN Penetration Tester, Certified Ethical Hacker, GIAC GSEC Security Essentials, GIAC GCWN Windows Security Administrator, Forensic Toolkit FTK , EnCase forensic software, Splunk log aggregation software, ICS/SCADA incident responder, eDiscovery/Chain-of-Custody control, Logicube/Talon forensic hard drive duplication, information sharing/privacy law, protected critical infrastructure information/personally identifiable information data custodian. Operating System/Software: Advanced-Level Microsoft Windows XP/Windows 7/Server 2000/2003/2008, Unix/Linux Debian/CentOS/Ubuntu , Apple MacOS X, Virtualization Vmware/Citrix XenServer/Oracle VirtualBox , Microsoft Exchange, Office, SQL, Java, Web Design, A certification, Network certification, Cisco IOS, Disaster Recovery/Business Continuity, VOIP telephony, Blackberry Enterprise Server.

Miscellaneous: Leadership Conflict Resolution/Mediation Training, SCUBA-Certified Deep Sea Diver, Certified FBI Firearms Instructor, Certified EMT-Basic, Certified New Jersey Firefighter, Certified Hazardous Materials Operations, Certified Emergency Vehicle Operator.

Volunteer / Non-Profit Organizations

• Board of Directors, Environmental Learning for Kids, Denver CO, 08/2004 Present
• Firefighter, East Brunswick Independent Fire Company District 2, East Brunswick NJ, 04/2006 Present
• Emergency Medical Technician, East Brunswick Rescue Squad, East Brunswick NJ, 09/2005 12/2011