Student Helpdesk Resume Profile, NC - Hire IT People

OBJECTIVE: Pursuing a career in the information technology/cyber security industry, this will help expand my current knowledge.

SUMMARY:

Courses:

Additional Skills Learned:

Security Tools Learned:

EXPERIENCE:

CASIS Research Assistant

Research involving cloaking a user browser while using the internet, providing anonymity.
Working on a research project involving developing a technique for mitigating deanonymization attacks on written text.
Created a framework for automating and normalizing the ingesting of malicious indicators from multiple cyber intelligence sources. Splunk as was used as the backend of the framework. The automation was programmed with Python
Developed a user interface for the framework that will allow a user to search the current indicators monitored by the lab.

Cyber Defenders Graduate Intern

Confidential

Worked on a project to develop a solution for the assessment of websites for maliciousness.
Developed a tool, using bash scripting, to automate the validation of websites using existing sources and malware feeds

Lead Technical Intern, Student Helpdesk

Confidential

Served as the lead technical intern on the Voorhees College student help desk.
Trained student interns on proper technical and personnel techniques compliance to the Voorhees College student help desk.
Assisted faculty, staff, and students with complications with their technology and technology related equipment.
Performed hardware and software updates on computers around the campus.

Technical and Customer Management Intern

Confidential

Worked alongside Microsoft Certified Master James Carrion and equivalent staff members.
Assisted Staff with technical maintenance and preparation for Windows 7 and Windows Server 2008 and 2012 boot camps.
Ran systematic updates to Windows computers.
Performed system backups, created and deployed system images to be installed on multiple computer.
Learned the workings of Windows 7 and Windows Server 2008 R2.