PROFESSIONAL SUMMARY:

• Self-motivated senior-level systems engineer with experience in Large Enterprise environment and datacenters in a heterogeneous environment in a globally distributed Server environment.
• Design, build, research, analyze, configure, harden, troubleshoot and maintain production systems across multiple sites.
• Technical planning, design and implementation of solutions to meet business requirements and Serving as technical resource on a wide variety of projects.
• Designing, configuration , implementation, administration and troubleshooting of Microsoft Windows 2012/R2, 2008/R2, 2003/R2, 2000, NT Servers , Exchange 2013/2010/2003/2000/5.5 servers , Office communicator server and Lync server, SQL DB servers, and other application servers Oracle Web Logic and other 3rd party applications as per the business requirement
• Installation, configuration and administration of SQL servers in clustered environment, Faxination servers Antivirus servers, SharePoint and Blackberry Enterprise Servers.
• Installation, configuration ,management and troubleshooting of Active Directory Domain Services AD DS and all related technologies including DNS, DHCP, Group Policy, Groups, Security and networking
• Installing, configuring and managing MS .NET/java web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 and 8.0, 8.5 and SSL certificates in load balanced environment.
• Comprehensive experience and knowledge of web hosting practices in IIS, Apache and other items related to authentication, SSL/TLS, SSO, DNS DR pairs, Load balancers Local and Global , clustering , Job scheduling and managing with Control-M, WebSense, FIM 2010 R2
• Installation, configuration and administration of SCCM 2007 R2 servers and deploying applications, patches, etc..
• Experience in Installing, configuring and administrating VMware ESX/ESXi 5.1 servers, Hyper-V, creating VM templates, VMs and administration/ Maintenance of VMware vSphere5.x based virtual infrastructure. Experience in P2V and V2V conversion and .OVA file export and import.
• Hands on experience with HP ProLiant server and blade technologies, including c7000 enclosures, BL4xx/BL6xx blades and DL3xx/DL5xx rack mounted servers, HP EVA clusters , Dell Power Edge servers
• Good administrative knowledge in UNIX/Linux including Apache, Tomcat, DNS BIND, NIS etc..
• Working knowledge of Citrix XenApp and XenDesktop.
• Administrating servers through SCOM and patches with SCCM and troubleshooting production issues.
• Managing servers which are in LAN/WAN including switches, routers and firewall configurations.
• Providing common and advanced system administration functions for local and remote systems including user administration, automation, patch management, backup and restore, capacity/log monitoring, clustering and replication.
• Hands on experience in PowerShell scripting.
• Working closely with software and hardware vendors, and providing infrequent after-hours support.
• Experience with ITIL practices - Incident, Problem, Change and Configuration Management
• Document infrastructure, standards/process, implementation procedures and troubleshooting processes
• Takes initiative and possesses strong leadership and interpersonal skills in working effectively with client/users and all levels of management.
• Quick to grasp and learn new concepts and possesses excellent communication skills, both written verbal.

TECHNICAL SKILLSETS:

PROFESSIONAL WORK EXPERIENCE:

Confidential

Sr. Windows Engineer

Project Description: Designing, Installing, configuring and managing physical and virtual servers for various applications in enterprise data centers.

Responsibilities:

• Installation, configuration, implementation , administration and troubleshooting of Windows servers for various applications including WebSense proxy, FIM 2010 R2, for new projects in Development, Test and Production/DR environments in physical and VMware virtual environment. P2V migration and .OVA file export and import in VMware.
• Configuring and administrating Active Directory Domain Services AD DS and all related technologies including DNS, DHCP, Group Policy, Groups, Security and networking
• Installing, configuring and managing MS .NET/SUN java web applications as per the client/customer requirement in IIS 7.0/7.5 and 8.0, 8.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches using SCCM and troubleshooting the issues using SCOM while doing so.
• Create a clean virtualized server fresh install in VMware, create a virtual machine template, clones and use them to deploy VMs and managing them through vSphere client, vCOPS, Update Manager.
• Installation, configuration and administration of MS SQL server 2008 R2/2012 R2 failover clusters in Test, Development and Production/DR environments in LAN/WAN.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Backup and restore using CommVault.
• Troubleshooting OS, application issues and suggesting permanent solution for the improvement by implementing new tools and processes.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions attached storage and SAN as required.
• Enables the technical delivery of a set of projects and responsible for ensuring that infrastructure solutions adhere to technical standards
• Worked closely with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects and vendor partners.
• Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical and Security compliance standards.
• Works closely with application teams to define, frame and capture business needs
• Participates in the infrastructure design and selection process
• Oversees the diagnosis, correction, health and well-being of the technical infrastructure
• Manages turnover of new servers to production during off-business hours and weekends.
• Defines processes, documentation and engineering diagrams for technical and operations support
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Change management made through ITIL change management process

Confidential

Systems engineer /administrator

Project Description: Designing, Implementing and managing physical and virtual servers for various projects in enterprise data centers.

Responsibilities:

• Installation, configuration, implementation , administration and troubleshooting of Windows servers for new projects in Development, Test and Production/DR environments in physical and VMware virtual environment. P2V migration and .OVA file export and import in VMware.
• Working on Active Directory Domain Services AD DS and all related technologies including DNS, DHCP, Group Policy, Groups, Security and networking
• Installing, configuring and managing MS .NET/SUN java web applications as per the client/customer requirement in IIS 7.0/7.5 and 8.0, 8.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Migrating exchange 2007 mailboxes to Exchange 2010.
• Create a clean virtualized server fresh install in VMware and Hyper-V, create a virtual machine template, clones and use them to deploy VMs and managing them through vSphere client, vCOPS, Update Manager.
• Installation of OS in physical servers like HP blade servers as per the customer and project needs.
• Installation, configuration and administration of MS SQL server 2008 R2 failover clusters in Test, Development and Production/DR environments in LAN/WAN.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Installation and configuration of database clients, Symantec end Point clients, Tivoli, Symantec NetBackup clients.
• Running vulnerability and policy scan using Qualys to get the list of missing patches and install them through SCCM.
• Troubleshooting OS and other windows application issues and suggesting permanent solution for the improvement by implementing new tools and processes.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions attached storage and SAN as required.
• Enables the technical delivery of a set of projects and responsible for ensuring that infrastructure solutions adhere to technical standards
• Worked closely with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects and vendor partners.
• Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical and Security compliance standards.
• Works closely with application teams to define, frame and capture business needs
• Participates in the infrastructure design and selection process
• Oversees the diagnosis, correction, health and well-being of the technical infrastructure
• Manages turnover of new servers to production during off-business hours and weekends.
• Defines processes, documentation and engineering diagrams for technical and operations support
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Change management made through ITIL change management process

Confidential

Infrastructure Support engineer

Project Description: To provide specialized enterprise level project based support and management for the applications in heterogeneous environment in NAS and SAN infrastructure.

Responsibilities:

• Installing, configuring , administrating and troubleshooting of Windows servers, Exchange servers, SQL servers, web application servers IIS , Oracle web logic app servers, other custom client Mortgage application servers in a Datacenter environment and integrate them with SSO and SSL in Windows/AIX/Linux servers which include both physical and VMware and Hyper-V virtual server environment.
• Working on Active Directory Domain Services AD DS and all related technologies including DNS, DHCP, Group Policy, Groups, Security and networking
• Installing, configuring and managing MS .NET/SUN java web applications as per the client/customer requirement in IIS 6.5,7.0/7.5 and 8.0, 8.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Collaborate with the server team and technical staff to provide support for the clients and servers to include diagnosing and resolving hardware and software problems that affect the applications
• Troubleshooting OS and other windows application issues using SCOM and suggesting permanent solution for the improvement by implementing new tools and processes. Patch installation using SCCM.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions attached storage and SAN as required.
• Enables the technical delivery of a set of projects and responsible for ensuring that infrastructure solutions adhere to technical standards managing LAN/WAN networks.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Works with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects and vendor partners and Participates in the infrastructure design and selection process
• Works closely with application teams to define, frame and capture business needs
• Oversees the diagnosis, correction, health and well-being of the technical infrastructure
• Defines processes, documentation and engineering diagrams for technical and operations support
• Prioritizes, completes and oversees projects within budgetary and scheduling guidelines
• Ensures issues are identified, tracked, reported on and resolved in a timely manner
• Change management made through ITIL change management process.

Confidential

Windows and Exchange administrator

Project Description: Designing, deploying and managing client's enterprise datacenter which includes Windows 2003 and 2008 server and Exchange server 2010 messaging environment.

Responsibilities:

• Installation configuration, implementation and administration of Windows 2003/R2 /2008/R2 and
• Exchange servers both in production and non-production environment and Build out server infrastructure per application requirements.
• Responsible for day-to-day management Windows servers and Exchange 2010 servers, Cisco IronPort server, internal and external mail flow routing.
• Troubleshooting Exchange server issues and outlook client issues.
• Installing, configuring and managing MS .NET/SUN java web applications and web farms as per the client/customer requirement in IIS 6.5,7.0/7.5 and 8.0, 8.5 in load balanced environment and integrate them with SSO and SSL
• Working on Active Directory Domain Services AD DS and all related technologies including DNS, DHCP, Group Policy, Groups, Security and networking
• Build and maintain VMware vSphere and Hyper -V architecture products including ESX, ESXi, vCenter, vCops, vSphere Update Manager, and vCloud director.
• Advance troubleshooting of critical end to end components that comprise the Virtualization infrastructure
• Windows Power shell and exchange management shell for Windows and exchange for automation of repeated tasks.
• Work with Audit/Compliance teams to install and maintain security updates and patches and server administration by SCOM.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Following company process and ITIL processes for all IT incident, problem and Change management for any changes to be implemented in new or in existing environment.
• Enforce Windows Server and Exchange server administration and security standards, policies and guidelines and develop and implement them as the needs are identified and prioritized
• Manage change management through internal systems and supporting the servers ITIL process.
• Maintain continuously updated documentation of key applications in order to facilitate the support and improvement of the platform.
• Managing network of servers across LAN/WAN infrastructure

Confidential

Implementation Engineer/administrator

Project Description: Design, develop, and articulate solutions based on customer's strategic business and

Technical requirements. Provide specialized enterprise level project based support and management to remote IT departments for the Windows environments. Designs and implements Client and Server architecture to include hardware platforms, client applications, server services, Operating Systems, storage networks, and network equipment as it applies to enterprise infrastructure

Responsibilities:

• Design, Installation, configuration, implementation and administration of Windows and UNIX/Linux guest OS servers for new projects in Development, Test and Production/DR environments in physical and VMware virtual environment. P2V migration and .OVA file export and import in VMware.
• Installing, configuring and managing MS .NET/SUN web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Create a clean virtualized server fresh install in VMware and Hyper-V, create a virtual machine template, clones and use them to deploy VMs and managing them through vSphere client and vCops
• Installation of OS in physical servers like HP blade servers as per the customer and project needs.
• Design, configuring and administrating of web servers IIS, apache in a Datacenter environment for applications and integrate them with SSO and SSL.
• Hands on engineering, and supporting experience with enterprise Citrix XenApp 6.5 environment.
• Having a solid understanding of how NetScalers work in conjunction with Citrix technologies.
• Configuration and Administration of routers .Active experience in Network LAN/WAN deployment, including IP Addressing, routing and troubleshooting.
• Installation, configuration and administration of MS SQL failover clusters in Test, Development and Production/DR environments.
• Installation and configuration of database clients, Symantec end Point clients, Tivoli, Symantec NetBackup clients.
• Troubleshooting OS and other windows application issues and suggesting permanent solution for the improvement by implementing new tools and processes.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions attached storage and SAN as required.
• PowerShell scripting for automation, management and report generating of windows server environment.
• Enables the technical delivery of a set of projects and responsible for ensuring that infrastructure solutions adhere to technical standards
• Worked closely with Infrastructure Engineers, Lead Project Managers, Business Analysts, Architects, vendor partners and Participates in the infrastructure design and selection process
• Responsible for the quality of deliverables in terms of the technical design, implementation, testing and adherence to technical and Security compliance standards.
• Works closely with application teams to define, frame and capture business needs
• Oversees the diagnosis, correction, health and well-being of the technical infrastructure
• Manages turnover of new servers to production during off-business hours and weekends.
• Defines processes, documentation and engineering diagrams for technical and operations support
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Change management made through ITIL change management process.

Confidential

Sr. Systems Engineer

Project Description: Designing, deploying and managing client's enterprise datacenter which includes Windows,

UNIX/Linux server and messaging environment which includes Exchange servers, SharePoint, Blackberry servers in a SAN environment. Evaluates, tests, recommends and deploys new/upgraded hardware, OS, network, and infrastructure applications, integrating with existing system configurations

Responsibilities:

• Design, Installation configuration, implementation and administration of Windows servers and Exchange 2007/2010 servers both in production and non-production environment and Build out server infrastructure per application requirements. P2V migration and .OVA file export and import in VMware.
• Installing, configuring and managing MS .NET/SUN web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• Responsible for day-to-day management Windows servers, Exchange servers and SQL servers
• Responsible for installation, configuration and administration of IIS and apache servers for we b applications and integrate them with SSO and SSL.
• Build and maintain VMware vSphere architecture products including ESX, ESXi, vCenter, and vSphere.
• Troubleshoot Window server and network issues and escalate as required.
• Advance troubleshooting of critical end to end components that comprise the Virtualization infrastructure
• Windows Power shell scripting for automation.
• Work with Audit/Compliance teams to install and maintain security updates and patches and server administration by MOM/SCOM.
• Backup and restoration using Tivoli Storage Manager TSM
• Following company process and ITIL processes for all IT incident, problem and Change management for any changes to be implemented in new or in existing environment.
• Enforce Windows Server administration and security standards, policies and guidelines and develop and implement them as the needs are identified and prioritized
• Manage change management through internal systems and supporting the servers through peregrine ticketing system.
• Maintain continuously updated documentation of key applications in order to facilitate the support and improvement of the platform
• Interacting with the clients during daily product support calls and weekly about the status of the project,
• Suggesting points to improve the messaging environment.

Confidential

Sr. Systems Engineer

Project Description: Participate in design, build, enhancement, and ongoing support of high availability Windows and Exchange and BES servers in enterprise environment. Manage multiple projects with demanding timelines. Identify, troubleshoot, resolve, and clearly communicate issues. Managing client's Enterprise Windows and Exchange server environment spreads across multiple datacenter locations across the globe.

Responsibilities:

• Installation configuration and administration of Windows 2000 and 2003/2003 R2 server.
• Designing, configuration and administration of IIS web servers, Active Directory, DNS, DHCP, FSMO roles etc
• Designing, installation, configuration, migration and administration of Microsoft Exchange server 2003 and 2007 in multiple sites.
• Installing, configuring and managing MS .NET/SUN web applications and web farms as per the client/customer requirement in IIS 6.0/6.5,7.0/7.5 in load balanced environment and integrate them with SSO and SSL.
• Creating new websites and configure the virtual directories/application and application pools as per the requirement.
• Deployment of updated applications/software and patches and troubleshooting the issues while doing so.
• L2 and L3 support of overseas clients which includes 180,000 mailboxes and more than 50,000 public folders in clustered environment.
• Configuration and Administration of switches and routers .Active experience in Network LAN/WAN deployment, including IP Addressing, routing and troubleshooting.
• Responsible for the administration of SharePoint portal server 2003 and Blackberry server
• Batch and server configuration management. Server administration by using MOM 2005
• Administration of Symantec Antivirus server and Trend micro control center.
• Building virtual Server using VMware. Backup using VERITAS Netbackup
• Coordinating offshore team with onsite clients. Arranging weekly meetings and attending daily operations meeting with customer.
• Incident, problem, change and configuration management. Peregrine Trouble ticketing system

Confidential

Windows and Exchange Server Engineer

Project Description: Managing client's enterprise Windows and Messaging network, including active directory AD server and domain architecture in production, test, and development environments.

Review, create and maintain logical and physical architectures and ensure they adhere to established standards.

Responsibilities:

• Responsible for building, installing, and configuring Windows 2000/2003 servers, IIS servers,
• Configuration and administration of Active Directory Services ADS , DNS, DHCP.
• Also responsible for day-to-day management and maintenance of multiple Microsoft Exchange servers in multiple sites including Exchange 5.5, 2000 and 2003 L2 and L3 support of overseas clients. Over 100,000 mailboxes and 30,000 public folders. Publishing of e-forms.
• Administer and enforce security standards, controls and procedures for A/D domain and server access based on business and legal requirements protecting State's information from intentional or inadvertent destruction or unauthorized access. Review technical design and proposals for cost-effective solutions and communicate alternatives to business clients and/or analysts.
• Installation, configuration and administration of Faxination server, Blackberry server, SMTP gateway and Anti-Spam server Iron Mail server .
• Backup and restoration using Tivoli Storage Manager TSM
• Batch and server configuration management. Server administration by MOM 2005.
• Administration of Symantec Antivirus server and Trend micro control center.
• Incident, Problem, Change and Configuration Management Peregrine ticketing system for ITIL process

Confidential

Windows System engineer

Project Description: Administer and Maintain Global Enterprise Level Messaging Systems. Provide third level operational support within messaging environment. Work closely with first and second level support teams to provide quality customer service.

To serve as the technical lead on projects by participating as project resource representing the messaging team. Train and develop junior team members in technical areas through one-on-one development. Identify, develop and document operational processes.

Responsibilities:

• Installation, configuration and administration of Windows 2000/2003 Networks across US/UK client's datacenters.
• Designing, configuration and administration of Active Directory AD , Group policy and file systems /DNS/WINS
• Designing, configuration and administration of IIS servers, server clusters.
• MS Exchange 5.5/2000 Administration With X400 Connectors and Managed more than 10,000 mail boxes
• Trend Micro Interscan Messaging Security Suite IMSS Virus Wall And Mail Frontier Anti-spam server Administration
• Patch Management By using Patch link Software and Verities Backup Administration, System Administration by using Server Assist and UniCenter
• Trend Micro Server Protect for Antivirus Management
• ITIL Incident, Problem, Change and Configuration Management through Touch paper ticketing system

Confidential

Systems Engineer

Project Description: Responsible for the design and management of Active Directory and Exchange modules and revamp of the user interface.

Responsibilities:

• Planning, installation, configuration, customization, optimization, integration and support for Microsoft Windows NT/2000/2003 Networks, Active Directory, Group policy and file systems.
• Implementation and administration of DNS, WINS, DHCP, Web servers, Proxy Servers and domains.
• Implementation, Installation and Administration of Microsoft Exchange 5.5/2000 Server on Windows NT 4.0/2000/ Handled 6000 mailboxes
• Configuration and Administration of routers .Active experience in Network LAN/WAN deployment, including IP Addressing, routing and troubleshooting.
• Installation and configuration of different flavors of Linux/ UNIX server