Customer Service Representative Resume
Greenville, TexaS
CAREER OBJECTIVES: To work in a position where my experience and knowledge in a medical setting can be utilized to the fullest potential.
EDUCATION: Confidential College
Medical Records Coding and Billing Program
Graduate May 2012
Confidential High School,
Graduated 2003
EXPERIENCE:
2009-2012 Confidential, Paris, Texas
Student
Entered Medical Records Coding and Billing Program in July 2011
2009-2010 Confidential.
Customer Associate
Emory, Texas
Cashier, unload merchandise from truck, and arrange products on store floor
2008-2009 Confidential
Sales Associate
Greenville, Texas
Unload merchandise, stock store shelves, face and organize products on store
Shelves. Cashier in Lawn and Garden dept.
2008-2008 Confidential.
Customer Service Representative
Greenville, Texas
Obtain customer information for credit reports, and processing of new, and
existing loans. Make daily calls regarding payments and collections of
outstanding debt. Post payments to customer accounts, prepare daily mail
correspondence. Prepare and make daily bank deposits.
2002-2007 Confidential
Emory, Texas
Clerical duties-answer phones, schedule patient appointments, check patients
in and enter patient and insurance information into computer database.
Verify patient insurance, including coverage and co-payment amounts. Obtain
insurance referrals and scheduling of patient appointments with specialty
Physicians and Hospitals for outpatient testing. Obtain insurance authorization for
medications prescribed. Received on the job training for patient triage, and specimen
collection, including blood collection. Prepared specimens to send for outside laboratory
testing.
SPECIAL SKILLS: Skilled in use of word processing programs, office software, and 10-key by touch. Familiar with Icd- 9-cm, and CPT coding books.
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