Sr. Writer/analyst Resume Profile
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VA
Professional Profile:
- Writes documentation for application programs, systems, processes and procedures.
- Translates complex concepts into accessible documentation.
- Develops user manuals, training guides and on-line help.
- Creates supporting graphics, flow charts, and dashboards.
- Uses tools such as MS Office suite, Visio, MS Project, Dreamweaver, FrontPage, Access, FrameMaker, Photoshop, ArborText, SharePoint, KnowledgeLink, Snag-It.
- Has familiarity with general programming terminology such as HTML.
Contracting Assignments:
Sr. Writer/Analyst, Confidential
Mortgage/Information Technology
- Evaluate current state and design process and procedure materials at financial institution in compliance with federal regulations and guidelines.
- Interview Subject Matter Experts to identify and document current processes, and analyze for improvement opportunities.
- Create written and online documentation of various levels depending on the audience.
- Establish and maintain effective approval process to ensure accurate information.
- Coordinate rigid documentation control system to maintain information integrity.
- Provide efficiency suggestions and solutions.
Sr. Writer/Analyst, Confidential
Basel II Compliance/Risk Management
- Develop in-depth IT documentation to support the enterprise-wide Historical Data Management Project rollout in support of the Basel II initiative.
- Partner with IT engineers, analysts, and other stakeholders to create detailed, high-quality SDLC documents geared to the designated target audience.
- Write, edit, revise, and maintain documentation for internal and external audience.
- Translate complex subject matter into easily understood information by producing clear, concise documentation.
- Produce deliverables including policies/standards/procedures, job aids, training materials, systems and software documentation, user manuals, templates, presentations, and various audit-compliant documents in an agile environment.
Technical Writer, Confidential
- Analyze current documentation process, determine scope, and create materials that accurately reflect current climate and meet regulatory requirements.
- Provide financial writing support to create process and procedure documentation, user manuals, and other key operational tools.
- Provide guidance to other writers on documentation best practices.
Process Procedures Writer/Analyst, Confidential
- Design, write, and edit process and procedures materials at financial institution in compliance with federal regulations and guidelines for internal and external use.
- Work closely with SMEs Subject Matter Experts to identify and document current processes, and analyze for areas of improvement.
- Create documentation of various levels depending on the audience.
- Establish and maintain effective approval process to ensure accurate information.
- Coordinate rigid documentation control system to maintain information integrity.
Full-time Positions:
Publisher/Owner, Confidential
- Manage regional magazines to include strategy, budget and freelancers.
- Track publications from conception to completion, including author negotiation, editorial, managing freelancers, and providing oversight for each issue.
- Manage fiction and nonfiction book publishing projects from concept to delivery including marketing plans and distribution.
- Write, edit, and proof articles for quarterly business and sports publications.
- Manage, motivate, and schedule freelance writers, photographers and designers.
- Manage and update websites to support publications.
- Track ad sales and motivate sales representatives.
Technical Writer, Confidential
Corporate Communications Intellectual Property, Operational Risk, Technology
- Worked with SMEs to create communications project plans based on identified departmental needs.
- Created, managed and executed the internal communications plan for the Intellectual Capital Property group within Global Risk to ensure successful delivery of department goals and key messages.
- Used communications tools to include designing and managing Web sites, writing articles, creating training tools and brochures, using surveys, coordinating expo participation, and measuring and managing communication metrics.
- Created and executed communication plans to ensure successful delivery of department goals and key messages.
- Directed and managed geographically dispersed team to produce Web site content, articles, reports, and other critical documents. Also managed the content for department-specific print and electronic communications campaigns and worked with other lines of business to provide a unified communication message. Green Belt/Six Sigma experience.
Technical Writer/Confidential
- Produced/updated training materials, government proposals and other documents for US Army government contractor using AP and in-house style guides.
- Edited and proofed DOD government proposals and contracts.
- Supervised four other writers/editors in manager's absence.
