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Sr. Writer/analyst Resume Profile

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VA

Professional Profile:

  • Writes documentation for application programs, systems, processes and procedures.
  • Translates complex concepts into accessible documentation.
  • Develops user manuals, training guides and on-line help.
  • Creates supporting graphics, flow charts, and dashboards.
  • Uses tools such as MS Office suite, Visio, MS Project, Dreamweaver, FrontPage, Access, FrameMaker, Photoshop, ArborText, SharePoint, KnowledgeLink, Snag-It.
  • Has familiarity with general programming terminology such as HTML.

Contracting Assignments:

Sr. Writer/Analyst, Confidential

Mortgage/Information Technology

  • Evaluate current state and design process and procedure materials at financial institution in compliance with federal regulations and guidelines.
  • Interview Subject Matter Experts to identify and document current processes, and analyze for improvement opportunities.
  • Create written and online documentation of various levels depending on the audience.
  • Establish and maintain effective approval process to ensure accurate information.
  • Coordinate rigid documentation control system to maintain information integrity.
  • Provide efficiency suggestions and solutions.

Sr. Writer/Analyst, Confidential

Basel II Compliance/Risk Management

  • Develop in-depth IT documentation to support the enterprise-wide Historical Data Management Project rollout in support of the Basel II initiative.
  • Partner with IT engineers, analysts, and other stakeholders to create detailed, high-quality SDLC documents geared to the designated target audience.
  • Write, edit, revise, and maintain documentation for internal and external audience.
  • Translate complex subject matter into easily understood information by producing clear, concise documentation.
  • Produce deliverables including policies/standards/procedures, job aids, training materials, systems and software documentation, user manuals, templates, presentations, and various audit-compliant documents in an agile environment.

Technical Writer, Confidential

  • Analyze current documentation process, determine scope, and create materials that accurately reflect current climate and meet regulatory requirements.
  • Provide financial writing support to create process and procedure documentation, user manuals, and other key operational tools.
  • Provide guidance to other writers on documentation best practices.

Process Procedures Writer/Analyst, Confidential

  • Design, write, and edit process and procedures materials at financial institution in compliance with federal regulations and guidelines for internal and external use.
  • Work closely with SMEs Subject Matter Experts to identify and document current processes, and analyze for areas of improvement.
  • Create documentation of various levels depending on the audience.
  • Establish and maintain effective approval process to ensure accurate information.
  • Coordinate rigid documentation control system to maintain information integrity.

Full-time Positions:

Publisher/Owner, Confidential

  • Manage regional magazines to include strategy, budget and freelancers.
  • Track publications from conception to completion, including author negotiation, editorial, managing freelancers, and providing oversight for each issue.
  • Manage fiction and nonfiction book publishing projects from concept to delivery including marketing plans and distribution.
  • Write, edit, and proof articles for quarterly business and sports publications.
  • Manage, motivate, and schedule freelance writers, photographers and designers.
  • Manage and update websites to support publications.
  • Track ad sales and motivate sales representatives.

Technical Writer, Confidential

Corporate Communications Intellectual Property, Operational Risk, Technology

  • Worked with SMEs to create communications project plans based on identified departmental needs.
  • Created, managed and executed the internal communications plan for the Intellectual Capital Property group within Global Risk to ensure successful delivery of department goals and key messages.
  • Used communications tools to include designing and managing Web sites, writing articles, creating training tools and brochures, using surveys, coordinating expo participation, and measuring and managing communication metrics.
  • Created and executed communication plans to ensure successful delivery of department goals and key messages.
  • Directed and managed geographically dispersed team to produce Web site content, articles, reports, and other critical documents. Also managed the content for department-specific print and electronic communications campaigns and worked with other lines of business to provide a unified communication message. Green Belt/Six Sigma experience.

Technical Writer/Confidential

  • Produced/updated training materials, government proposals and other documents for US Army government contractor using AP and in-house style guides.
  • Edited and proofed DOD government proposals and contracts.
  • Supervised four other writers/editors in manager's absence.

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