Field Experience: Systems Engineer:

• Administration and Support of all Windows operating systems: 95,98,NT 2000, XP, Windows 7, Windows 2003 Server, and Windows 2008 Server
• Installation, Administration, Maintenance, and support of Microsoft SQL Server 2000, 2005, 2008.
• Support Epic Clarity ETL Reporting and Business Objects
• Installation, administration, and support of Microsoft Exchange Server 5.5, 2000, 2003, 2007, and 2010. Including Migrations, Database Maintenance and Mailbox Recovery
• Installation and configuration of Blackberry Enterprise Server integrated with MS Exchange
• Administration and support SharePoint 2007
• Install and configure iSCSI storage using Nexsan and HP Lefthand equipment
• Install configure and manage Double Take software for server failover.
• Manage and Administrate PACS Aspyra, eRAD, Merge, Dynamic Imaging
• Install and configure Systems Monitoring using HP Insight SIM, HP Openview, and SolarWinds Orion NPM and APM.
• Perform remote deployment installations of windows using Symantec G.H.O.S.T
• Install, configure, and manage Windows Server Update Services
• Install, configure and Administration of Citrix Presentation Server, and Xenapp
• Install, configure and troubleshoot Routers and Firewalls such as Cisco PIX/ASA, Netgear, Linksys, and SonicWall
• Install and configure Cisco 6509, 3560, and 2950 switches for Data and VOIP
• Install and configure Barracuda Spam and Spyware Filters
• Install and configure Cymphonix Network Composer Web Filters
• Set up network printing environments using Windows print servers and hardware print servers, including HP Jet Direct and Netgear.
• Install, troubleshoot, and repair Network data cabling: Cat3, Cat5e, and Cat6
• Install, upgrade, and troubleshoot computer hardware and software on workstations, servers, printers, and network equipment
• Install and configure disaster recovery solutions: Using Symantec Backup Exec
• Install and configure Antivirus: Symantec Enterprise/Mail Security/SMTP Security, and McAfee Enterprise/Protection Pilot/Groiupshield
• Configure and troubleshoot DHCP, WINS, DNS, FTP, NTP, and Telnet
• Install, configure, and troubleshoot Wireless networking solutions
• Daniel Henery Page 2

Work Experience:

Confidential

Windows Systems Administrator

Catholic Health Services is a Health Care Management company managing 6 Hospitals and their respective services including but not limited to Nursing Homes, Home Care, Hospice, and Physical Therapy. I work as part of a Group of 20 People broken down into 4 Teams Ancillary, Clinical, Financial, and Infrastructure . We maintain and manage over 1000 Windows servers running a mix of Windows 2003, 2008, and 2012. Applications include File server clusters, SQL Server clusters, an Exchange 2010 cluster, PACS, Powerscribe, Epic, Citrix, and more. The infrastructure is a mix of Physical, Virtual Machine, and Blade implementations. The virtual environment is built on VMware ESX 5, all hardware is HP Proliant. The Citrix environment is a mix of Xenapp 5 and Xenapp 6.5. We manage 200-300 Citrix Servers with 2000-3000 concurrent users. My daily duties include backend server support and troubleshooting, performing updates, patches, daily monitoring, maintenance, and troubleshooting for standalone and Clustered servers, building and configuring Citrix Applicaition servers and publishing applications. I also provide Project Support and Management for Vendor implemented systems implementation and upgrades. The organization has implemented Epic as the Clinical application for all hospitals and remote offices. I have been supporting the Epic Clarity reporting environment which consists of Windows 2008, SQL2012, and SAP Business Objects. In this role I am responsible for supporting and maintaining the SQL Database, ETL's, and Business Objects Servers. CHS uses HP Systems Insight Management and Openview for monitoring. All teams work together and provide crossover support for each other's assigned applications. We also liaise with the Network, Storage, and UNIX teams when necessary to trouble issues with connectivity, shared storage issues, and system integration between differing operating systems. I participate in a 24/7 on call rotation and participate in Downtime Maintenance activities.

Confidential

Senior Field Engineer / Customer Support Rep

Hi-Tek Data Systems is a Software Development firm. In this position I assisted them with branching out into Systems Integration, Service, and Support for existing software customers. I performed many duties including Help Desk Support, Field Desktop Support, Server Support and Maintenance. Inclusive of service and support, I performed project management for Upgrades, Hardware refresh, and Installations of server systems, networking, and SonicWall firewalls. In this position I performed installations of and upgrades to Exchange 2010, performed a DAG configuration with 2 Mailbox servers and 1 Witness server, installed and upgraded to MSSQL 2008 including migrating Databases from previous versions of MSSQL, performed installations of VMWare 4 and 5 environments and Citrix 6.5. I also managed and maintained previous versions of all aforementioned technologies for various clients.

Work Experience Continued:

Confidential

Senior Systems / Network Engineer

Health Diagnostics owns and operates MRI and Radiology clinics in NY and FL. The company started in 2007 and I joined them in 2008. When I came aboard there was an existing WAN network built on 56K Frame Relay connecting 9 NY clinics and 4 Florida clinics to the Melville HQ office. There were companies in NJ and Florida that became HD by acquisition and were running their own Hardware/Software infrastructures. I played an integral role in switching over to an AT T Managed MPLS solution from the 56K frame relay, built the Datacenter from the ground up, Installed and configured all Corporate office Core and Closet switches consisting of Cisco 6509 Core 3560 Closet and 2950 switches at the remote sites switches. The company had two stand alone Workgroups servers when I started. I implemented Microsoft Active Directory with two Domain Controllers at the corporate office and DC's at the Main Office locations in NJ and Florida. I built and configured all the corporate servers for Billing, Accounting, PACS, Web services, MSSQL, and Exchange 2007 for corporate Email. Then managed a team of engineers to configure and deploy and migrate the corporate email from hosted Exchange to our in-house implementation. I designed and implemented a Corporate Backup solution on Symantec Netbackup using both Nexsan iSCSI and HP tape storage, implemented a corporate fax server solution using Rightfax with both analog and FOIP technology, and implemented a Network and Systems Monitoring software using Solarwinds Orion. My ongoing daily tasks included, but were not limited to, checking daily backups, monitoring network and server systems, working as part of the team implementing the Corporate PACS platform using Aspyra AccessNET and Double Take for a failover redundancy solution, and implemented HP Lefthand iSCSI for Image storage. I played a key role in integrating the acquired Florida and New Jersey companies into the billing, accounting, and PACS systems of Health Diagnostics. I was also responsible for level 2/3 support to Help Desk and Desktop technicians in the corporate office on daily trouble tickets and leading and working with the IT staff in New Jersey and Florida with Network and Domain integration projects.

Confidential

Senior Network Engineer

• I was employed by this company as a Senior Engineer for Team 2, my daily function was to maintain, monitor, and troubleshoot Windows servers for various clients as well as handle the overflow of level 1 support calls that were received. Precision IT was mainly an HP Shop, but we did maintain and service Dell Servers as well. I was been responsible for OS implementation, Active Directory Design and implementation, DNS, DHCP with primary and failover solutions, PPTP and RRAS implementation, SonicWall setup and configuration and VPN implementations using the Global VPN Client. I built on my experience supporting Windows Vista Business edition on Windows 2003 Domains and continue to support Windows XP pro and prior Windows versions as well. I continue to support third party server software such as Backup Exec and Blackberry Enterprise Server. As a Senior Engineer I was also responsible for overseeing and assisting lower level engineers on my team as well as peer senior engineers from other teams. We used AutoTask as our Ticketing software and N-Able as our systems monitoring software.
• This position also required me to act as an onsite Project manager for a Financial Firm client with locations in 7 countries. In this capacity I was responsible for but not limited to detailing and documenting Global IT Policies, maintaining Active Directory, Implementing a global Citrix Presentation Server farm, developing and distributing End-user instructional documentation and creation of electronic forms for areas such as New User account requests new, Employee termination, and New PC requisitions. While onsite I typically handled all daily Break/Fix and desktop support issues.

Confidential

Network Field Engineer

• In this position my day-to-day duties varied from Telephone support to onsite PC/Network troubleshooting to Project Management and Systems installations. I worked one-on-one with clients to maintain computer systems, provide user administration via Group Policy and NTFS permissions, manage maintain and troubleshoot network services such as DHCP, DNS,WINS, FTP, NTP etc, and provide timely repairs to issues as they arose on Windows 2000, Windows XP, Windows 2003, and network hardware. I ran installation, upgrade, and migration projects performing the hands on work necessary, directing junior engineers, and training users on access of network resources on the new systems. The bulk of computer systems I worked on were Dell PCs and Servers, but also worked with HP and Compaq equipment as well. The network hardware I most dealt with was Dell Switches managed and unmanaged Cisco Routers and Firewalls, Linksys products, Netgear products, and HP managed switches. Application support included but was not limited to MS Office all versions, Yardi Property Management, Navision Attain, Calyx Point, Timberline, Quickbooks, Citrix Metaframe/ Presentation Server, Blackberry Enterprise, McAfee Enterprise/Groupshield/EPO/Protection Pilot, etc.
• An example of one large project was for a Long Island based Mortgage firm. I was assigned to this client for three months. In that time I performed cleanup and re-organization of Active Directory and Sites Services replication, migrated from Exchange 2000 to 2003, Installed and Configured Windows Server Update Services WSUS implemented a Cisco PIX ASA 5510 at the home office with VPN connections to 15 remote sites using Sonicwalls at the remote locations, and provided daily technical support to end users at ALL locations

Confidential

Independent Consultant

• This was a solo venture of starting my own consulting company. I performed every job of the day-to-day operations of the company. I answered phone calls from clients and provided technical support, traveled onsite when phone support could not resolve the issue. I planned, designed and installed Server/Network solutions including designing and building custom Servers and Workstations. I provided support for Windows 98, 2000, XP, 2003 and Exchange 5.5, 2000, 2003. Implemented and managed Internet access and VPN connections using Netgear Firewalls and configured DNS, FTP, WINS, NTP, and Telnet. Hardware support was mostly the custom computer systems I built, but I also worked on Dell, HP, and Gateway systems. The network hardware supported was Netgear, Cisco, Linksys, HP Procurve, 3Com, etc. Application support
• included, but was not limited to MS Office, Yardi Property management, Navision Attain, Quickbooks, Peachtree, LOTUS Business Suite, DacEasy Accounting, Symantec Corporate Antivirus/Mails Security/SMTP Security, and Citrix Metaframe/Presentation Server. I also provided Laser Printer repair and Installation HP, OKI, Canon, etc. and Dot Matrix printer service and installation Printek, Confidential

Confidential

Field Technician

• This was my first real Field position in IT. I started out just performing Desktop support to clients and Helpdesk telephone support, but within 6 months was performing Installation, configuration and maintenance on servers as well as configuring DHCP, DNS, and WINS services.
• I provided support for Windows NT 4.0 workstations and Servers, Windows 95, 98, 2000, Exchange 5.5 and 2000, SQL 6.5 and 2000, MS Proxy 2.0. It was in this position that I learned how to build High Availability Servers using RAID1 and RAID5 SCSI Hard Drive configurations and learned how to perform maintenance and repair on Printek dot matrix, Okidata, and HP LaserJet Printers.
• Application support included, but was not limited to MS Office, Macola, Navision, Quickbooks, WordPerfect, Lotus 123, Yardi Property Management, Citrix Metaframe, and Symantec Corporate Antivirus/Mail Security