Pharmacy Technician Resume Baton Rouge, LA - Hire IT People

EDUCATION

General Education
Chemistry
High School Diploma

WORK EXPERIENCE

Confidential, Baton Rouge, La Chat CSR, from 02/2012 to present.

Used appropriate greeting and acknowledge customers' requests;
Efficiently managed time and chat flow;
Logged chats by using appropriate disposition code;
Probed customers to understand their needs;
Ensured customer fully understood explanation, product information, and/or next steps;
Proposed sales by offering to assist with online orders

Confidential, Baton Rouge, LA. Pharmacy Technician, from 06/10 to 01/11.

Provided ideal customer service and assurance to all customers via check-out counter and drive-thru;
Inserted prescriptions of customers into the database of the computer using proper protocol and procedures;
Filled prescriptions of customers in a timely function;
Orchestrated daily inventories of various medications and discarded out-dated medications according to policies and procedures;
Made daily phones calls to doctors and insurance companies, along with customers who have not received their prescriptions in a timely manner;

Confidential, Baton Rouge, LA. Cashier, from 10/08 to 9/09.

Provided excellent customer service and advice creating a helpful environment to all constituents encountered, which greatly enhanced my communication and customer service skills;
Displayed great customer service skills via telephone communication;
Processed returns for various products purchased by customers;

*MOS Certified

EXTRA CURRICULAR ACTIVITIES

Confidential, from 2003-2007

Captain of the cheer team from 2006-2007
Provided excellent leadership skills due to my abilities, personal character, and positive influence on others to strive for success.

Confidential

Competitive cheerleading squad that engaged in a plethora of competition around the southeastern region of the United States;
Engaged in national competition in Florida finishing in the 90th percentile based on performance;
Cheerleading squad that was heavily influenced by rigorous gymnastics training routines;
Led to me becoming a highly motivated and strong willed individual.

REFERENCES