Summary:

9 years expConfidentialnce in the IT industry in the P&C Insurance domain. Possess strong mainframe technical skills. Have been involved in the complete Software Development life cycle process. Have demonstrated good analytical and problem solving capabilities, good communication skills and leadership qualities . Have a demonstrated a keen desire to learn new skills and technologies.

Technical Skills: Cobol, JCL, VSAM, DB2, TSO/ ISPF , Xpeditor, Endeavor, Changeman, File Aid, Intertest., IBM Debug tools, MQ sConfidentials, IBM File manager, IMS-DB-DC, HP Quality Center , PMS ( Policy Management System)

Duration : Nov 2009 – Sept 2012

Organization: Confidential

Project: Confidential

Confidential is a top-rated Fortune 500 company established in 1925 , based in Confidential, PA. Confidential offers a range of services to meet family insurance needs, including a variety of auto, home and tenant (renters) insurance policies and boat insurance. CONFIDENTIAL also offers a variety of business insurance products to meet the needs of both small and large businesses. Confidential Insurance has more than 4 million policies in force for auto, home and commercial insurance, and 313,000 life, annuity and disability income policies in force.

Technologies used : Cobol, JCL, VSAM, DB2, TSO/ ISPF, Xpeditor, Endeavor, File Aid, Intertest., IBM Debug tools, MQ sConfidentials, IBM File manager, TSO/ ISPF, PMS ( Policy Management System), HP Quality Center

Roles and Responsibilities

As a software engineer consultant was involved in the following activities:

• Meet with business analysts for requirements gathering and participate in meetings with business users and business analysts during the requirement phase of enhancements and projects.
• Involved in preparation of Business solution design and technical design for projects and Enhancements to the mainframe applications.
• Involved in production support activities for the production and test batch cycles.
• Have been involved in resolving high severity production incidents. Resolution involves analysis of the problem, code fix, unit testing and movement of code to production in a timely manner
• Perform Coding for projects.
• Involved in unit testing and support activities for system testing for projects and other enhancements.
• Work with mulitple teams during project execution phase.
• Involved in production implementation activities for a project.
• Involved in coordinating work with off shore team. Provide technical design and review offshore work.
• Report to status and time to Confidential and Tek systems Managers on a weekly basis .

Achievements:

• Demonstrated quick learning capabilities and integrated well with the team.
• Work efficiently on multiple assignments.
• Worked on many high priority regulatory projects and delivered quality deliverables which led to timely implementation and no production incidents.

Duration : June 2006 – July 2009

Organization: Confidential

Project: Confidential

Confidential is in the Insurance business since 1848. Property and Casualty Insurance is the main area of business. Westfield Companies use the PMS product developed byPolicy Management System Corporation.

• The scope of the project is to provide an on-going support for Maintenance and enhancements to the application. The team performs maintenance functions for on-line and batch processing and provides production support for the batch cycles.

Technologies used : Cobol, JCL, VSAM, DB2, Xpeditor, Changeman, File Aid, Intertest., IBM Debug tools, MQ sConfidentials, IBM File manager, TSO/ ISPF, PMS ( Policy Management System), , HP Quality center.

Roles and Responsibilities

As an Onsite Coordinator and Tech Lead,

• Was involved in the complete project lifecycle which includes analyzing Business requirements, estimation of work, technical design, Coding , Unit testing , implementation of changes in production and deliverables in the form of software and test matrix.
• Was actively involved in the production support of the batch cycles. Providing on-the-spot solutions for any kind of Abends during Production cycle.
• Prioritization and allocation of work to offshore team. Perform code reviews and unit test result reviews of offshore team members.
• Provide guidance to offshore team in technical areas.
• Conducted application and technical training sessions for other team members.
• Planned and coordinated activities with the Westfield Team and the offshore team in areas related to managing timelines, integrated testing, training and documentation.
• Reported status and communicated directly with the leads and coordinated well with system analysts, Business Analysts and the offshore team.
• Adhered to strong quality processes, by building review check lists and standards, resulting in reduction of defects in the development phase.
• Coordinated the collection and reporting of SLA metrics for team. Helped the offshore team in terms of resolving technical issues and trouble shooting.

Achievements

• Consistently good rating from the client for the quality of the deliverables
• Maintained the productivity of the team during times of ramp down, high turnover and management changes. 
  

Duration : March 2004 – June 2006

Organization: Confidential
Project: Confidential

Confidential , an insurance company based in the Northwest United states. The Confidential of today is a regional multi-line, Property & Casualty insurer with corporate headquarters in Bellevue, Washington. It is a sister Concern of The General Casualty Companies. General Casualty is the largest independent agency writer in Wisconsin and among the top 70 Property and Casualty Insurers in the US.

The scope of work in the context of maintenance at Confidential includes Maintenance and Enhancements of the Confidential applications (either in house or third party) in the following business areas: Policy processing ,Statistical reporting and Data Quality ,Claims, Personal Lines, Commercial lines and Agency services.

Technical Skills: Cobol, JCL, VSAM, Xpeditor, File Aid, Intertest., IBM Debug tools, MQ sConfidentials, IBM File manager, IMS-DB-DC, TSO/ ISPF

Role and Responsibilities

As a Module Leader was responsible for :

• Allocation and Coordination of work requests at offshore
• Handling Status calls with the Client
• Knowledge transfer to the New entrants in the Team
• For adhering to the Quality procedures related to the project
• Assisting the Project lead in preparation of the monthly metrics for the project.
• Assisting the Project lead for internal quality audits

As a Team member, was responsible for :

• Understanding of the Functional requirements/Change Requests.
• Prepare Analysis/Design Document
• Preparation of the Estimation for enhancements using the Function Point Methodology
• Preparation of the Technical Specification document.
• Prepare Test Plans and Test Cases, Test data
• Coding
• Unit and integration testing
• Day-to-Day Bug fixes

Achievements:

• Strong leadership qualities were acknowledged by increased responsibilities as a module lead.
• Proved to be an efficient Lead and reliable team member with appreciations from clients and Onsite coordinator.
• Received a ‘Pat On the Back’ award appreciating the excellent work.
• Participated in the CMMI-Level 5 audit for the INSURANCE unit. Was one of the members of the Coding and unit testing FAR group for the CMMI- CLASS A audit.

Duration : October 2003 – February 2004

Projet : BCBS – MO Entreprise Change Management

Organization: Confidential

Confidential, a California based health insurance company, took over BCBSMo, the Missouri based health insurance company, and also a health insurance company from Georgia. BCBSMo merged with WellPoint in October 2002.As per the current environment setup in BCBSMo, it previously used the LMF product for Mainframe applications as Version control tools.WellPoint’s vision of Change Management is to establish consistent processes that support consistent, controlled changes to applications and hardware infrastructure. As laid out by Well Point, the goals of the Implementation Team are to migrate the applications from Mainframe environment into ChangeMan-ZMF product .BCBS-MO has mainframe applications currently on IBM supplied LMF, this need to be migrated to Change Man ZMF. Identified active mainframe components and migrated to Change Man ZMF 5.3 on CA with application manager’s approval

Technical Skills: Cobol, JCL, Changeman, File Aid, Intertest, TSO/ ISPF.

Role and Responsibilities

As a team member, was involved in :

• Code Conversion from OS/VS COBOL to OS390 COBOL.
• Migration of Components From LMF
• Migration Verification
• Configuration Testing For Applications In Change Man.

Achievements:

• Demonstrated quick learning capabilities
• Completed assigned work in an timely and efficient manner which led to client appreciation
• Proactively suggested ideas for automation of the process involved in migration.

Certifications:

• American Institute of Chartered Property Casuality Underwriters – (AICPCU INS 21)

Education: Bachelor of Engineering (Electrical and Electronics), Confidential College