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Customer Service Representative Resume

2.00/5 (Submit Your Rating)

Media, PA

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SUMMARY:
Much experience sorting out and re-arranging specific items, mathematics, and creating lists. I have spent 12 years at the same place of employment with near flawless attendance record. I am currently looking for either a contracting position, or an entry level position in the information technology field.

EDUCATION:

  • Associate’s Degree – Confidential College
  • Bachelor of Science Degree – Confidential Institute

WORK EXPERIENCE:

Confidential (August 2000-present)
Two locations: Granite Run Mall in Media, PA, and Springfield, PA.
Cook
Roles and responsibilities:

  • I have rotated stock and maintained inventory control.
  • I have also bused tables and restocked.
  • Provided exceptional customer service.

Technical Profile:

  • Software: MS Word 2003, Excel 2003, PowerPoint 2003, Java, PhotoShop, McAfee AntiVirus, ZoneAlarm.
  • Operating Systems: Microsoft Windows XP Professional, Apple
  • Tools and Hardware: Cryptography, Microsoft Baseline Security Analyzer, Kerberos, Task Manager, SQL Server, SSL/VPN, VMWare, MS Active Directory, DNS proxy, WINS proxy, DHCP, C++, CGI/Perl, group policy, hubs, switches, NAT, auditing, Event Viewer, LAN, LAN2, Demand Dial, RIP Protocol and Interface, RRA, Administrative Control, Security Templates, digital signing, domain controllers, communication policies, SMB signing, NTLM, IPSec policies, smart cards, ICF, Access Control Lists, Telnet, NetBIOS, IP addresses, honey pots, Windows Backup, RADIUS, PKI, TEMPEST, TRANSEC, ITSEC, IIS, GPO, VSS

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