Customer Service Rep Resume Dallas, TX - Hire IT People

Qualifications Summary

An intelligent and results driven individual seeking stable and dependable employment. One year of experience in a customer service environment mainly in call center setting. Developed people, project, and time management skills while having the ability to prioritize and multi-task. Have the ability to work in a fast pace environment while maintaining composure. Flexible and adaptable to all environments as well as having positive and upbeat attitude.

Professional Experience

WingSpan Portfolio Advisors, Confidential, 01/30/2012 - Present

Auditing modification packages
Ensuring customer has sent in all information required for processing
Reviews loan modification documentation packages to ensure accuracy, completeness and approval compliance with department and bank policies
Process HAMP/NON-HAMP loan modifications for our customers
Works with FNMA,FHLMC,SFO,FHA and HFI.
Partial Underwriting
Quality and heavy pipeline loan production environment

Confidential, Customer Service Rep 09/2010 - 01/30/2012