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Objective:

Aiming to be associated with a progressive organization that will utilize my skills and knowledge in the field of Information Technology plus Red Hat, Computer Hardware and Maintenance as well as Local Area Network configurations, Software installations, System troubleshooting and Technical support with a target of providing excellent services to the organization as well as the organization’s end users

Education:

Confidential

• Master of science in Information Technology
• Windows Xp,vista,7, Linux, Microsoft Office, Oracle 8i, Java Programming, C, C++, Visual Basics, Visual C++,VB.NET, Software Engineering, Website Mgt, Networking, Database management, Systems Administration, Network Administration,
• Graduated with Masters Degree.

Confidential

• Red Hat Enterprise Linux Training
• Managing file system with advanced file system i.e. RAID & LVM, User quota, group quota, User, group & permission’s, NFS (Network File System),Samba server, Apache (web server), Squid server (proxy server), Send mail server, VNC Server, Open ssh , scp, FTP Server, Package management :-- rpm , yum, telnet, Configure DHCP (Dynamic Host Configuration Protocol), FTP (File Transfer Protocol), TCP Wrapper , IPTables, Remote session via XDMCP, Configure DNS (Domain Name Server), Remotely Installation server e.g.:- installation via kick start, Configure Diskless, Configuring & using VMware and KVM Virtualization, Basic knowledge of Linux shell scripting, Backup and Job scheduling etc.

Confidential

• Bachelors of science in Information Technology
• Computer Basics, Windows Xp, Microsoft Office, Oracle 8i, Java Programming, C, C++, Visual Basics, Visual C++, Software Engineering, Website Mgt, Networking, Database management
• Graduated with Bachelors Degree.

Confidential

• Certificate in C Language
• Data structures, Loops, Functions, Designing a program in C language
• Attained a Certificate

Confidential
Certificate of Education 
St Lawrence Citizens High School , Nabbingo-Uganda – History, Economics, Geography, Divinity and General Paper
Confidential
of Education 
St Lawrence Citizens High School, Kampala

Work experience:

June 2011 to Date with Confidential,Kampala
IT Manager.

• Manage network operations including: troubleshooting connectivity problems; installing & maintaining network devices; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc
• Manage the acquisition, of the organization’s local area network hardware/software.
• Manage and maintains Microsoft Windows applications and systems including but not limited to Windows XP, Windows Vista, Windows7, Windows Server 2003 and Microsoft Exchange
• Conduct technology orientation and exit briefing for all staff; prepare technology and systems for new and exiting staff.
• Implement, administrate and maintain databases
• Supervise and take charge of the activities and productivity of Branches in kampala and up country
• Performed routine preventive maintenance on hardware and software
• Guiding and giving directions on operation of new system deployed in the company
• Assist staff in understanding and using technology; conduct regular staff technology presentations and trainings.
• Present and implement technological alternatives to streamline functions and improve productivity
• Responsible for troubleshooting workstations, networks, software applications, phones, copiers, Printers and other technologies
• Evaluating and analyzing performance of the systems in place to achieve the companies goals
• Create and maintain LAN/WAN maintenance logs.
• Responsible for the discovery, mitigation and documentation of information technology risks. Responsible for the completion of monthly risk management reports
• Ensure the availability, continuity and security of data and information pertaining to the organization.
• Ensure networks, workstations, operating systems and software applications are operational; ensure hardware and software is patched and/or updated.
• Participate on committees, task forces, workgroups, etc. As directed, facilitate technology meetings and user groups
• Respect confidentiality in discussing consumer/participant, staff, volunteer and organizational matters; also maintain confidentiality of organization, project, fiscal and personnel related information
• Develop and manage technology budget and monitor and approve related expenditures. Review and approve cost pool expenditures.
• Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels.
• Backing up of company Information on a regular basis.
• Assist in other duties as needed and directed

June 2007-March 2011 Confidential
Website Administrator.

• Design, develop and maintain websites. Continuously improved the organization\'s Web site; added new functionality and improved user ability to maintain without technical support.
• Managed and maintained the Organizations mail server.
• Updating account profiles,
• Resetting account passwords,
• Activating accounts,
• Inactivating accounts where access is no longer required, and
• Unlocking accounts
• Updated the site regularly
• Worked with Microsoft IIS, Macromedia, Adobe Photoshop, Adobe Flash, Adobe Illustrator, etc

March 2006 - March 2011 to Confidential
Technical Support.

• Reinstallation of software on computers and laptops.
• Maintenance of the computer systems
• System Troubleshooting.
• Regular or pre-emptive checking of computers, network components and connections
• consumable replacement and basic maintenance (such as replacing toner, screen cleaning)
• checking/testing software and hardware for compatibility prior to installation
• Installation of new equipment and software
• Installation of software updates
• Configuration of hardware and software (after installation)
• Regular backup of data and ensuring recovery capability
• Set-up, systems administration and preventative maintenance

Technical Skills:

Hardware & Technical support Skills

• Troubleshooting and repairing computers
• Reinstallation of OS
• Assembling and installation of new hardware components plus recommending new parts to be bought.
• Performing Preventive Maintenance on Desktops as well as Servers plus setting up new equipment and migration of data from old desktops to new ones as well as data recovery from damaged hard disks of different clients
• Local Area Networking
• System Security
• Printer sharing over network
• Installation and managing Antivirus and other software
• Working with hubs and switches in a network
• Microsoft Exchange Server
• Microsoft Sever 2003
• Database Management with Access, SQL, Oracle etc
• Remote Access

Extracurricular activities:

• General Secretary, Confidential– Kampala 2012-
• Executive Board member, Confidential,Kampala 2011 – to date
• General Overseer, Confidential,2009 – 2010
• Worship Leader, Confidential,2009 – 2010
• Overseer, Confidential,2007 – 2010
• Editor-in-Chief Confidential,2007 – 2010
• Treasurer, Confidential,2005 – 2007
• Class Monitor, Confidential,-­­2004