Profile:

• Positive, multi-talented, goal oriented, analytical, hands-on technical professional / project manager with over fifteen 15 years of experience in the information technology / software industry, twelve 12 years in IT Project Management Strong project management, organizational, communication, interpersonal and leadership skills Excellent knowledge and command of client/server, web, reporting and analysis solutions as well as OLAP/Business Intelligence BI and relational database technologies
• Experienced delivering Enterprise-wide solutions
• Data Warehousing, Data Marts, and Database design, development and support.
• Expertise with development/customization and integration/implementation of client/server software products proprietary and commercial off the shelf and web enabled solutions in complex installation and client environments full deployments and proof of concepts/pilots/prototypes
• Developed and delivered training on various technologies
• Proficient with system/application development life cycles and methodologies.
• Truly focused on customer satisfaction by ensuring timely problem resolution, superior client service and product support Superior troubleshooting skills
• Successfully manages customer and customer-vendor relationships
• Excellent ability to bridge the gap between the technical and non-technical
• Developed system and process standards
• System analysis and design Developed system specifications and configurations
• Technical Account Management, Pre-Sales, Post Sales, and managed Post Sales
• Proficient Technical Writing Skills
• Software Contract Proposals and Negotiations
• Proficient with all aspects of project planning and management techniques and methodologies.
• Strong ability to multi-task and work within deadlines and budgets.
• Effectively works with clients nationally / internationally, business and operational and management at all levels throughout the organization to understand needs, goals, and long term strategies.

Technical Summary:

• Windows 3.1/ 95/NT4.0/2000/2003/2005/2008, IIS 4.0/5.0, MS Project, MS Visio, MS Office Suite, Access, dBase, Sybase, Oracle 7.x/8/8i/9i/10i, MS SQL Server 7.0/2000/2005, Microsoft Analysis Server, Data Transformation Services DTS , Multidimensional Expressions MDX , Erwin, Paradox, FoxPro, DB4, DB2, Visual Basic, HTML, Active Server Pages, MS Front Page, MS Interdev and Macro Media's Fireworks, Dreamweaver, and Flash, Oracle Express, TCP/IP, HP/UNIX, MVS, Attachmate, Chameleon, Bannyon/Token Ring, Novel/Ethernet and Microsoft Networking environments:
• Proprietary software: Seagate Software's BI suite: Crystal Reports 7/8, Seagate Info 7.x/8.x, Holos 7, Crystal Enterprise 8, Crystal Object Model Cognos' BI suite: PowerPlay, PowerPlay Web, Impromptu, Impromptu Web Reports, Impromptu Web Query, PowerPlay Enterprise Server IRI's DSS Software suite: Oracle Express, Category Manager, Analyzer

Experience:

Confidential

Sr. Project/Program Manager, Business Technology Solution Delivery BT SoDe PM supporting

• Managed and reported on key deliverables, milestones, risks, issues, interdependencies and overall program Safety Strategy and project Empirical Signal Detection Improvement Project and the various SOCS-Pro enhancements statuses. Responsibilities also included change control management, quality assurance, application testing management, resource management, and ongoing maintenance and support. Development efforts included customization of off the shelf software COTS , extraction-transformation-loading ETL development, data and application integration, as well as, visualization, database and data mart development.
• The Empirica Signal Improvement Project's primary purpose was to enhance the data mining environment for use in the analysis of reporting associations and recognizing emerging trends in spontaneous adverse events report data by adding the Signal Management module to the existing Empirica Signal application.
• The SOCS-Pro Spotfire Oracle Clinical Safety Proactive Analysis of Clinical Trail enhancement projects varied however the primary purpose of these projects were to extract, transform, and load ETL new and existing e.g. Phase 1, Phase 2/3, Vaccines, Clinical Trail Cumulative Safety, and legacy-Wyeth clinical trial data from varying sources internal e.g. Oracle e-Clinical and external e.g. Alliance Partners: Parexel, ICON, Data Labs utilizing Tibco's Pipeline Pilot ETL capabilities and mapping the data to the current Pfizer data standards PDS and subsequently to the Clinical Aggregation Layer CAL . The newly standardized data and data classes were then utilized to create Spotfire templates / visualizations. These visualization were used by clinicians and safety risk leads SRLs across clinical programs and studies for ongoing safety data monitoring pharmacovigilance including safety reviews as part of SAF09 compliance.
• Created, reviewed, evaluated and maintained project assets: scope management plan, issues documentation, status reports, meeting minutes, requirements, project, communication, testing, deployment and support plans, and change requests,
• Maintained repository of all electronically signed, approved, and auditable documentation GNOSIS validated and 21 CFR Part II compliant electronic records and electronic signatures repository and teams' SharePoint sites.
• Defined project approach and gained client, client engagement manager, and project team member buy-in
• Managed multiple global cross functional virtual teams consisting of employees, consultants and offshore UK, Germany, and India resources to deliver projects. Incorporated other external team members as needed
• Tracked and reported progress relative to time, budget, and demonstrated results to PMO
• Communicated project status, milestones and issues to the project sponsors and key stakeholders Set and managed delivery expectation.
• Negotiated with clients, Pfizer colleagues and outside vendors
• Applied effective project management methodologies and control techniques
• Worked independently and with project team members to ensure task-level plans are completed and executed on track
• Proactively work with project teams to assess risks and introduce mitigation strategies.
• Work closely with Quality Assurance QA to ensure program and projects were implemented in accordance with GxP validation / compliance and Pfizer internal company standards.
• Performed Testing Manager role - created and managed test script creation process and requirements traceability, system testing forward and regression and user acceptance testing UAT execution, defect management via HP's Quality Center, defect resolution, and QA review and approvals.

Confidential

• Developed and executed a project plan for a small business deployment of a Windows 2008 R 64bit client / server environment. Provided documentation
• The environment included 10 -12 XP and Windows 7 clients, a print server accommodating 32 and 64 bit protocols, printer and laser printers and a backup and recovery solution.
• The Windows 2008 R servers were configured with integrated active directory/DNS which was migrated from Windows Small Business Server 2003, DHCP, MS Exchange, third party backup and recovery software.
• Performed data migration, outlook setup and data migrations, MS Office upgrades, and accounting software installation and data migration.
• Performed all troubleshooting and resolved conflicts relating to a mixed 32 and 64 bit environment.

Confidential

Developed and executed project plan for the development of a non-profit organizations' informational website Utilized MS Project, Macromedia's Dreamweaver, Flash, and Fireworks

Confidential Principal Consultant Project Manager

• Produced current / as-is and future / to-be states documentation for the Internal Communications department and HR's internal education department for the Microsoft Office SharePoint Server MOSS internal facing portal project
• Analyzed current workflows, documents/artifacts, and integration points
• Discussed and designed new site layouts with department contacts
• The SCRUM methodology was utilized to manage the project
• Confidential Implemented a SQL Server Replication strategy to alleviate the increase work load of the Forefront Application and database after IES' clients' data merged into one database.
• Researched and documented current environment setup hardware, software, application, database
• Facilitated conversations with IES, Dexter Chaney and Sogeti to determine necessary tables required for a successful replication
• Researched and verified source application files to replicate
• Validated required tables relational integrity
• Tested replication strategy in test environment
• Validated security authentication and authorization requirements for production server
• Resolved Issues / troubleshooting test and production environments
• Developed VB script to copy source application files to replicated server to support application
• Developed replication deployment documentation
• Taught replication concepts to supporting client staff

Confidential

Senior Manager, Incentive Compensation Bonus Systems

• Provided program and project management for the system analysis, development, testing, implementation and application support for all of the US and Puerto Rico Pharmaceutical Incentive Compensation Solutions Bonus, Payroll, Reporting, and Field Applications ensuring that all bonus modules and resulting incentive payouts for Pfizer's ten thousand sales representatives were defined and developed accurately and produced cost effectively and in a timely manner.
• Managed development teams:
• Bonus Application Payroll and Adjustment Applications utilizing Oracle 9i PL/SQL
• Reporting tools bonus and draws templates for the field utilizing Excel/VBA
• FASST - Bonus Modules utilizing ASP.NET
• Utilized Visual Source Safe to manage change control
• Managed inputs from upstream systems and outputs to downstream systems
• Performed major application development at the beginning for sales year based on changing business rules and incremental development, if needed, as the year proceeded
• Produced various monthly reports for the sales force and sales management
• Performed various data analysis and development of reports utilizing Oracle 9i / PL/SQL / SQL
• Performed system analysis, design and database development for the backend of the FASST - Bonus Modules applications
• Developed Business, Functional calculation specifications and various governing rules and technical software, data model, system requirements documentation for Bonus, Payroll, and FASST Bonus Modules applications.
• Managed teams responses to issues resolution, prioritization and escalation
• Participated in upstream system decision making that impacted the Bonus Systems
• Successfully managed production environments that were mission critical mitigating any large financial risk associated with system malfunction or inaccuracies
• Accurately and timely awarded multi 10s of millions of bonus dollars to sales force members
• Provided incentive compensation information to HR for bonus dispersal and to Finance for fiscal management and monthly year end projections
• Provided executive summaries to various levels RM, DM, Sr. VP, Area VP, and CFO
• Educated clients and other teams regarding the design, technical capabilities, limitation, and details of the bonus system and applications.
• Managed transition of Bonus Applications to outsourcing/offshore company Utilized to bridge the gap between the old and the new environments.

Confidential

Developed and executed project plan for the development of multiple non-profit organizations' database driven website and e-commerce solutions Utilized MS Project, ASP, VBScript, JavaScript, Macromedia's Dreamweaver, Flash, and Fireworks SQL Server database development, support, and reporting

Confidential

Sr. Consultant Project Manager

• Provided technical/management leadership in post-sales and pre-sales opportunities by providing solution and application development, product customization, implementation, project management and support of Seagate Software Business Intelligence product suite and services to a variety of financial, pharmaceutical, transportation, telecommunications and manufacturing clients such as:
• Performed requirements gathering/feasibility analysis, client proposals and recommendations, project plan development, project scope and cost management, risk assessment and planning, resource
• planning and quality assurance via the Seagate Software Compass project management methodology
• Recommended system designs and implemented solutions consisting of Seagate Software products and built/developed any client-specific capabilities required to deliver the full business intelligence BI solution as rapidly and cost-effectively as possible
• Transferred knowledge training to business users, Seagate Info system administrators, and network administrators
• Responded to clients RFIs and RFPs
• Ensure that the client's investment in Business Intelligence delivers significant benefit as quickly as possible by maintaining scope, schedule, and budget and well defined statement of work SOW
• Developed standard and customized demonstrations of product capabilities on all supported platforms
• Development of custom interfaces with VB, VB Script, ASP and CE8 Object Model for Seagate Software Business Intelligence product suite client /server and web based
• Performed feasibility analysis and scope planning in relation to the sales cycle
• Conducted and presented at user group seminars and at trade show
• Developed expertise areas in SAP, Oracle, and PL/SQL in support of reporting solutions
• Managed a variety of internal, vendor, and client resources nationally and internationally
• Developed and deployed Proof of Concepts called Quick Starts

Confidential

Presales Engineer

• Provided technical leadership in sales opportunities
• Provided standard and customized demonstrations of product capabilities on all supported platforms
• Performed business and user requirements analysis, scope planning and verification, and data modeling for Cognos Business Intelligence product suite client /server and web based
• Developed cubes, data mart, reports, and system designs specification and recommendation
• Developed and deployed Proof of Concept
• Performed user group training on Power Play and Impromptu
• Responded to client RFP / RFIs

Confidential

Project Manager consulting

• Provided Project Management leadership at Nycomed Amersham, a leading nuclear imaging pharmaceutical company, with their evaluation and redesign of their Sales and Marketing MVS based database environment.
• Designed and streamlined data retrieval process from OMS, A/R, A/P, outside electronic data retrieval and deployment to a client/server environment utilizing SAP/Oracle
• Communicated with clients directly to obtain business requirements and to resolve business issues
• Created design specification documentation /suede code to encompass changes in the environment
• Utilizing the new oracle relational data model, mapped sources to targets
• Managed group 4 of junior associates
• Managed risks and scope changes through risk planning and change control

Confidential

Project Manager Associate Director

• Responsible for all technical post-sales and account management i.e.: Point of Sale POS data delivery OLAP software support, Oracle Express DBA related responsibilities multi-dimensional database administration utilizing Oracle Express for the M M Mars, Church Dwight, Heinz USA, Binney Smith, Weight Watchers, Smith Kline, Sheering Plough, Bristol Myers Squibb, and several smaller accounts, totaling 10 million in revenue
• Coordinated and managed the efforts and career-growth of a team 8 of junior DBA's and PMs
• Provided technical pre-sales support to the sales and marketing organization
• Database creation, loading, maintenance, customization, troubleshooting
• Developed and managed development of post-load routines,
• Managed software installations, upgrades managed solution implementation and integration
• managed platform conversions MVS and Windows 3.1/95 to Unix and Windows 95/NT 3.51/4.0
• Assisted in the development of best practices and methodology for 1 software implementation and upgrades 2 multi-dimensional database development and implementation
• Provided DSS Decision Support Software training.
• Provided input to and responsible for achieving Service Level Agreements with clients
• Managed and influenced the contract renewal process
• Managed the client vendor relationship

Confidential

• Learned/performed accounting and auditing responsibilities in order to improve business workflows and processes.
• Performed workmen compensation premium audits, prepared reports and submitted to the Texas Workers Compensation Insurance Fund.
• Performed bank reconciliations, payroll, and accounts payable duties.
• Prepared and submitted TEC and 941 reports.
• Prepared monthly and quarterly financial statements.
• Prepared proposal to automate office and business processes.

Confidential

Systems Analyst

• Supervised and coordinated a team of 10 PC support personnel Serviced an internal client base of approximately 900 clients
• Quality improvement efforts resulted in 35 improvement in response time to client inquires, 19 decrease in complaints, and 23 increase in client satisfaction
• Provided application development support to approximately 250 clients Developed special database utilizing Paradox/PAL, SAS and spreadsheet Lotus, Excel applications for various client groups
• Companywide Computer Virus Incident Coordinator by increasing client awareness, virus incidents decreased by 24
• Coordinated site wide PC and LAN Security and Control Client Evaluations/Audits
• Communication and Training Project Leader for multiple sites Mainframe based Electronic Mail PROFS Migration Project
• Developed end-user and technical documentation for mainframe and PC based applications
• Streamlined equipment justification process
• Updated and documented internal services procedures
• Performed LAN LAN Manager Administration duties

Confidential

Systems Analyst Consultant graduate school internship

Developed and submitted to management a comprehensive data model for a family of interactive databases utilizing Oracle 4.x , which contained various kinds of information on MCMD products.

Confidential

Financial Analyst /Raw Material Planner

• Managed 16.5M budget for two business units.
• Utilized Lotus 123 to develop a financial model for variance analysis, controlling, forecasting and budgeting
• Generated internal financial statements and advised and presented information to management for decision-making on a monthly basis.
• Purchased tracked, budgeted, and forecasted raw materials and operating supplies. Reduced purchases of copper by 250,000 via cost effective analysis.
• Trained employees on the use of Query Management Facility QMF .