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Customer Service Rep Resume

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Semmes, AlabamA

OBJECTIVE To gain a position with this company

EDUCATION

Courses include:

Business Technology Essentials
DE History 101
DE History 102
DE English
AP Calculus

EXPERIENCE

Confidential, (Feb 2011 - July 2011)
8830 Howells Ferry Road Semmes, Alabama 36575

Duties:

  • Interact with different personalities
  • Communicate with customers
  • Solve problems quickly and efficiently

Confidential, (May 2010 - October 2010)
6144 Airport Boulevard Mobile, Alabama 36608


Duties: As the front desk clerk at The Orthopedic Group I provided a wide range of administrative and clerical duties. I communicated well with a variety of people including patients and staff while providing excellent patient care. My duties were as follows but not limited to:

  • Greet patients and visitors
  • Answer incoming calls and direct them
  • Notify patients of appointments, missed appointments, and clinic cancellations by phone or letter
  • Master computer programs
  • Handle complaints and other situations

Confidential, (June 2008 - August 2008)
6144 Airport Boulevard Mobile, Alabama 36608

Duties: As the Medical Assistant and File Clerk at The Orthopedic Group I provided a wide range of administrative and clerical duties. I communicated well with a variety of people including patients and staff while providing excellent patient care. My duties were as follows but not limited to:

  • Call patients from the waiting room to their assigned room
  • Escorted patients to receive X-rays
  • Sort patient charts
  • Pull patients' charts for upcoming appointments

SKILLS

  • Computer programs
  • Communication
  • Multi-tasking
  • Leadership

ACTIVITIES

  • Participate in my church youth group
  • Participate on the mime team
  • Basketball
  • African-American Gospel Choir at University of Alabama

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