Customer Service Rep Resume
Semmes, AlabamA
OBJECTIVE To gain a position with this company
EDUCATION
Courses include:
Business Technology Essentials
DE History 101
DE History 102
DE English
AP Calculus
EXPERIENCE
Confidential, (Feb 2011 - July 2011)
8830 Howells Ferry Road Semmes, Alabama 36575
Duties:
- Interact with different personalities
- Communicate with customers
- Solve problems quickly and efficiently
Confidential, (May 2010 - October 2010)
6144 Airport Boulevard Mobile, Alabama 36608
Duties: As the front desk clerk at The Orthopedic Group I provided a wide range of administrative and clerical duties. I communicated well with a variety of people including patients and staff while providing excellent patient care. My duties were as follows but not limited to:
- Greet patients and visitors
- Answer incoming calls and direct them
- Notify patients of appointments, missed appointments, and clinic cancellations by phone or letter
- Master computer programs
- Handle complaints and other situations
Confidential, (June 2008 - August 2008)
6144 Airport Boulevard Mobile, Alabama 36608
Duties: As the Medical Assistant and File Clerk at The Orthopedic Group I provided a wide range of administrative and clerical duties. I communicated well with a variety of people including patients and staff while providing excellent patient care. My duties were as follows but not limited to:
- Call patients from the waiting room to their assigned room
- Escorted patients to receive X-rays
- Sort patient charts
- Pull patients' charts for upcoming appointments
SKILLS
- Computer programs
- Communication
- Multi-tasking
- Leadership
ACTIVITIES
- Participate in my church youth group
- Participate on the mime team
- Basketball
- African-American Gospel Choir at University of Alabama
