INFORMATION SYSTEMS MANAGER US

IT Manager with a wide repertoire of technical qualifications. Emphasis on introducing key technology solutions to meet the changing needs of a dynamic business environment. Recognized for ability to establish, target, and meet all facets of the project life cycle to achieve critical goals.

Key areas of expertise include:

Technical

• Software Development

• System Integration Testing

• Data Modeling

• Relational & Hierarchical databases

• Web Architecture

• Oracle Databases

• Java and .Net

• Telephony

• MS Office and Project

Business

• Finance and Budgeting

• Administrative Reporting

• Resource Management

• Strategic Planning

• Vendor Relations

• Forecasting and Analysis

• Training and Development

• Purchasing

• Capital Planning

Professional Experience

Confidential

2005 - 2012

INFORMATION SYSTEMS MANAGER

Supported state-wide projects in the selection, delivery and management of new technology. Oversaw the actions of projects utilizing more than a hundred IT staff managed by a four person project management team encompassing web design, technical support, and software development. Supervised traditional department management functions including fiscal responsibility, resource management, project management, and administrative detail.

Internet and Intranet: Provided leadership for enterprise level applications using Java and .Net.

Mainframe Systems: Remote Hosted Bull Mainframe from Nashville Data Center to Phoenix Arizona. Implemented paperless reporting. Built interfaces with other departments for data sharing between Bull Mainframe and IBM mainframe. Also, constructed secure interfaces with outside entities such as the Federal Department of Labor and Bank of America.

Vendor Systems Integration: Geographic Solutions, OnPoint, Clear2There, Avtex, Fairfax, HCL eCMATS, Tritek, SETel and FileNet.

Project Management Office supervisor for one year:

Provided portfolio management of the departments projects.
Supervisor of four project managers for the following projects: Claim Center Case Management, Worker\'s Compensation, Automated Partials, Amusement Devices, Boilers Inspections & Fee Tracking System, Job Service BP099D, Case Management, Debit Card/Direct Deposit, Document Direct, Emergency Unemployment Compensation & Extended Benefits, Claim Center TNPage and Interactive Voice Response, Labor Exchange, Labor Standards, Employment Services Registration, State Information Data Exchange System, Unemployment Insurance Contingency Planning, Wage Collection

Project Manager for five years:

Prepared Annual 3 year Information Systems Plan
Provided project leadership on projects including: Remittance Processor, National Directory of New Hire, Food Stamps, Tax Rate Change, On Point Aware, Clear 2 There, Telephone Information and Payment System (TIPS), Extended Benefits Web, Remote Hosting of the Bull Mainframe, TNPAWS Upload, Cash Receipts Overpayments, Mainframe Document Direct

Confidential

2004 - 2005

PROGRAMMER ANALYST SUPERVISOR

Managed Remedy Action Request System development and maintenance in support of Statewide business processes related to the department\'s: Security, Asset Management, Change Management, Helpdesk and Perpetrator research operations.

Department of Children\'s Services, State of Tennessee

2003 - 2004

IT CONSULTANT WITH MAJESTIC SYSTEMS

As a contractor, worked in DCS Production Control supporting Fiscal and TN Kids processes. Coordinate, schedule, and stage the daily batch workload. Programmer of JavaScript, Universal Program Generator, Remedy, JCL, and Dos. Maintain databases that support batch job scheduling & staging and report distribution. Provide technical consulting support for HIPAA compliance. Provide Disaster Recovery Coordination and Business Resumption Planning.

Confidential

1999 - 2003

IT CONSULTANT WITH PARAGON CONSULTING GROUP

Performed technical interviews and hiring.
Managed office staff and budget for 25 consultants.
Performed web development.

Confidential

1996 - 1999

IT CONSULTANT WITH PARAGON CONSULTING GROUP

Managed Project under the direct supervision of the client’s Vice-President as their information systems were outsourced to EDS, where all mainframe systems were moved from the on-site data center to an off-site remote hosted data center. Then working to convert the company’s business critical mainframe system over to a third party distributed ERP system, built the interface between Circa Warehouse Management System (WMS) to the Baan ERP system.
Performed operational support on a legacy Electronic Data Interchange (EDI) system.
Managed a project to convert a legacy fixed asset system containing four multimillion dollar corporations to a client server application called Best Fixed Assets.

Confidential

1996 - 1996

IT CONSULTANT WITH APPLICATION DESIGN AND DEVELOPMENT

Confidential

1995 - 1996

IT CONSULTANT WITH ENTERPRISE SYSTEM ASSOCIATES

Confidential

1992 - 1995

PROGRAMMER ANALYST

Education

Confidential,University

1990

B.S., Computer Science

Project Management Institute (PMI)
PMP, Project Management Professional Certification

2012

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