EXPERIENCE Confidential,N. A.
Information Security Administrator Cincinnati, OH

Support, install and maintain infrastructure components such as server and computer anti-virus, Feb 2012 - Oct 2012 email filters, web content filters, backup devices, firewalls, intruder detection/prevention systems, patch management and access lists.

• Active Directory Administration
• Identity management
• SOX
• Create/update security policies
• Risk assessments
• Investigation into incidents
• Conduct security audits support and evaluate security tools
• Support and evaluate security tools
• Ensure representation in change management working parties
• Produce or modify disaster recovery and business continuity work practices
• Evaluate project initiation documents
• Compliance to security standards and policy

General Electric

Server Administrator Evendale, OH
Current role is to configure and maintain/patch/backup Windows 2003/2008 File servers, Jan 2011 - Jan 2012 Application/Web application Servers-Exchange, SQL server, IIS servers. Plus, maintain/configure Active Directory in GE’s Aviation enterprise environment. Troubleshoot, repair, maintain, install and perform testing activities on various computer equipment, peripheral, data communication and computer network system.

• Active Directory Administration
• Group Policy Management
• Networking (TCP-IP, DNS, DHCP)
• Exchange Server Administration
• Scheduled and monitored system maintenance
• Data backups and transfers
• Software pushes and installs
• Performed occasional off-hours and remote support

Confidential, Technical Consultant\\Team Lead Cincinnati, OH Primary role was to build web servers and install the document workflow software that Sept 2009 - Dec 2010 Integrated hospital’s paper processes into digitized media.

• Role required 50% of travel
• Web Server Build: Configuration of IIS and other services
• Install and configuration of Oracle
• Install and configuration of IBM’s WebSphere
• Install and configuration of Pentaho
• Installation and configuration of Streamlines Printer and scanner software
• Trouble shooting applications configurations

Confidential, Engineer III Mason, OH

Configured, built, and maintained computer operating systems, servers, and resolved related June 2005 - Aug 2009
hardware and software issues. Other duties in the NOC included server support for companies
in an enterprise environment such as BASF, Morgan Stanley, Owens Corning, and Metropolitan Life.

• Basic network trouble shooting
• Project Management
• Configure switches and routers
• Exchange Server Administration
• User Account and Email Addresses
• Active Directory
• Administered system security assigning appropriate access privileges to end-users

Data backups and transfers Printer Mapping Scheduled and monitored system maintenance

• Software pushes and installs
• Upkeep of documentation procedures, plus provide user information and training materials
• Microsoft Clustering
• Conferred with end-users to identify user needs, and with consultants/vendors regarding

system maintenance and upgrades Functional Manager

Promoted to NOC Manager

Developed, implemented, and maintained, Change Management Strategy for Network & Data Services in a Managed Services environment. Coordinated, monitored, and facilitated the systems change process through a change management system. Identified probable interactions and associated potential and/or reported problems arising from other related system changes.

Confidential, Senior Technician Nashville, TN
Customer phone support for Dell’s extensive line of products including desktops and portables Feb 2002 - March 2005 troubleshooting technical hardware and software issues such as:

• Windows Operating Systems: WIN9X, WINNT4.0, WIN2000 Pro, WINXP Home & Pro
• Add On software: Antivirus Software, CD-RW Burner Software, and DVD Software.
• Installation of drivers and updates
• Reinstalls of various operating system
• Configure switches and routers
• Dispatching of replacement parts if needed.
• Network troubleshooting
• Hardware and software maintenance
• Setup and configure desktop and laptop equipment (Dell laptops and desktops)
• Break/Fix issues

Confidential,

Systems Engineer / UNIX Administrator Arlington, VA
TGS LAN/Tech Support Tier 2 LAN / Desktop support for team supporting 1250 users Aug 1998 - Jan 2002
workstation, server, network support and rapid response/turnover time for users. Maintained and
administered 50+ UNIX servers. Instrumental in the construction of new server room from server
configuration, i.e. mounting servers and racks to cable management.

• Performed network setups and problem ticket troubleshooting.
• Used strong analytical skills in solving LAN problems.
• Implemented strong knowledge of operating systems.
• Set up user accounts
• Performed daily backups
• Performed operating system installation
• Performed hardware and software installation
• Project Management
• Performed file system management
• Administered system security assigning appropriate access privileges to end-users

EDUCATION Confidential,University Dayton, OH
Business Administration 1992-1994

Confidential,College Sevierville, TN
Computer Science 2003-2003

Learning Tree International Rockville, MD MCSE Courses 1998-2001

• Networking Essentials
• NT Workstation
• NT Server 4
• TCP/IP for NT Server4
• NT Server 4 in The Enterprise
• Exchange Server 5.5

Hewlett Packard Arlington, VA

HP-UX Courses 1999-2001

• Fundamentals of HP-UX
• HP-UX 11.X System Administration I
• HP-UX 11.X System Administration II

Sun Microsystems Arlington, VA

Solaris Courses 1999-2001

• Fundamentals of Solaris
• Solaris 2.X System Administration I
• Solaris 2.X System Administration II

ITIL Mason, OH
Self-Study 2008

• ITIL Certification v2

COMPUTER My technical skills harbor on the troubleshooting and administrative side of various operating systems, networks and

SKILLS software.

Those skills include:

• Windows based Operating Systems: WINNT3.51, WINNT4.0 & Server, WIN9X, WIN2000 Pro & Server, WINXP Home & Pro, WIN7, WIN2003 & 2008 Server
• Microsoft Clustering
• MS Exchange Server 2003 and 2007 Administration
• TCP/IP, DNS, WINS, DHCP,
• SMS
• Active Directory
• UNIX Operating Systems: Solaris 2X, HP-UX 11X.
• Applications: Office 2007, Lotus Notes 4.6+, Remedy, Visio 5.0+, and Ghost 5.0+, Anti-virus Software, CD-RW Burner Software, DVD Software, Carbon Copy, DameWare & PC Anywhere, Net backup
• Hospital Applications: (Main Frame Apps.) Series 2000, OS/390, AS/400
• Certifications: MCP & MCSE NT 4 & ITIL Certification