Summary:

I'm an accomplished IT professional with over fifteen years experience providing technical engineering, installation, and support services for a broad range of servers, applications, and operating systems. Able to analyze, diagnose, and resolve issues with multiple systems. I'm adept at working alone or leading a team to deliver results.

Technical Skills:

Skilled in:

• Servers: Microsoft Server NT 2012 Data Center Linux servers Exchange 5.5 2007
• DHCP DNS Wins NT Security Citrix Server/Farms 4 - 6.5 Microsoft Terminal Servers.

• A complete list of servers, platforms, and software can be provided.

Professional Experience:

Confidential

Senior Citrix and Windows Engineer

• Subject matter expert in terminal services and application/presentation of virtualization.
• Support all Microsoft Windows Server aspects, and services.
• Maintained and supported business servers.
• Coordinated and installed all applications in Citrix, boarding, and deployment related projects.
• Change coordinator and delegated projects to personnel if any issues found
• Support, and coordinate VMware and VDI
• Convert VDI session to run application in Citrix 6.5 streaming.
• Convert HP Servers to Citrix Provisioning service VMWare Citrix
• Advanced Configuration of Windows TS Server 2008
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Apply firmware upgrades to hardware and patches to MS Operating system software via SCCM and scripting.
• Manage user groups, Firewalls, TS Policies

Insight Global/ Dell/Catholic Health Partners

Confidential

• Daily Support and migration of multiple Citrix versions and platforms.
• Support all Microsoft Windows Server aspects, and services.
• Daily Support of Xenapp and Provisioning server via VMware host and guest .
• Windows Server installation, Configuration, and application installation.
• Supporting over 500 Citrix Servers running Epic, with over 10,000 concurrent Epic users.
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Apply firmware upgrades to hardware and patches to MS Operating system software via SCCM and scripting.
• Supporting over 100 applications running Citrix from Horizon Home care - Mckesson Homecare.
• Convert legacy application to run under VDI sessions.
• Manage Windows Certificates, and Certificate Service.

Confidential

System Engineer

• Support Windows 64 bit operations for 25 state governments tax services, 200 local servers
• Support all Microsoft Windows Server aspects, and services.
• Install, troubleshoot, and configure AccessNet Firstdata software for Government installations.
• Support, and monitor IIS Web based applications, DNS, DHCP, and AD.
• Configure, install, troubleshoot Telephony Voice, and Voice/IP .
• ISA configuration, Monitoring.
• Manage Windows Certificates, and Certificate Service.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

• Installed software, patching, upgrading and maintenance for Windows 64 Bit operations.
• Support all Microsoft Windows Server aspects, and services.
• Upgrated/migrated and maintained 700 applications to new Citrix and Xenapps environments.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Manage Windows Certificates, and Certificate Service.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

Wintel - 3rd level support Engineer

• Upgrade, automate and backup systems on 1000 Server, and over 100,000 users.
• Support all Microsoft Windows Server aspects, and services.
• 2000 Server, 500 Applications.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Manage Windows Certificates, and Certificate Service.
• Created custom exe, MS-Access, and custom SQL queries - reducing reporting time by 30 .
• Worked with Windows NT, 2000, 2003, 2008, Data Center, and Vmware ESX.
• Server consolidation / virtualization for HW reduction and site migrations.
• Black Berry and PDA support.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.

Confidential

System Administrator

• Team leader on engineering team, ensuring optimal performance of Windows NT 2000.
• Support all Microsoft Windows Server aspects, and services.
• Planned, strategized, and executed successful Microsoft Server 2003 installation and rollout.
• Introduce VMWare to the P G environment.
• 2000 Server, 500 Applications, and over 100,000 users.
• Installing and troubleshooting server hardware components such as Fiber, Network cards, disk drives, memory, and Application issues.
• Manage Windows Certificates, and Certificate Service.
• Apply firmware upgrades to hardware and patches to MS Operating system software.
• Server consolidation / virtualization for HW reduction and site migrations.
• Improved system's performance by installing, configuring, and troubleshooting
• Novell 5.0, Microsoft NT 4.1, Microsoft NT 2000 file Servers and Microsoft Server 2003

Environments: Microsoft OS, Novell, Linux, IBM HP hardware, Novell, VMware, Lotus Notes. Citrix, Redhat, Dos, CPM.