Customer Service Specialist Resume
Objective
To obtain a challenging service based position that will utilize my creative, analytical, interpersonal and communication skills in a fast paced environment.
AREA OF EXPERTISEStrategic Planning / Leadership Skills / Revenue Management and Auditing/ Scheduling / Data Processing / Increased Sales and Growth/ Effective Communication / Customer Service / Human Resource Task / Team Building and Employee Motivation / Managed Consumer Investments/ Referral Based Recruiting / Inventory Management / Marketing and Advertising/ Call Center experience taking inbound and outbound calls.
Key Career accomplishmentsConfidential,
Teller Tier III 2009-2012
- Access customer financial needs, goals and objectives
- Effective computer skills
- Customer service experience and strong verbal and written communication skills
- Ability to respond and assist customers and co-workers with inquiries and problem solving
- Recruiting potential customers in various settings
- Attention to detail and time management
- Build customer loyalty and establish customer relationships
- Order and organized inventory for the entire branch
- Assisted in employee scheduling
- Proficiency in revenue management in a very face paced environment
Confidential
Customer Service Specialist 2008-2009
- Handle customer inquires and provided information to the outdoor enthusiast
- Ensured items were properly stocked and available, maintained department signage and pricing
- Strong focus on customer service and exceeding customer expectations
- Sales and handled purchase and tax exempt accounts
- Supervised and oversaw all cashier positions
Education
Confidential School
Confidential High School
Graduated, Diploma 2000
