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Customer Service Specialist Resume

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Objective

To obtain a challenging service based position that will utilize my creative, analytical, interpersonal and communication skills in a fast paced environment.

AREA OF EXPERTISE

Strategic Planning / Leadership Skills / Revenue Management and Auditing/ Scheduling / Data Processing / Increased Sales and Growth/ Effective Communication / Customer Service / Human Resource Task / Team Building and Employee Motivation / Managed Consumer Investments/ Referral Based Recruiting / Inventory Management / Marketing and Advertising/ Call Center experience taking inbound and outbound calls.

Key Career accomplishments

Confidential, 
Teller Tier III 2009-2012

  • Access customer financial needs, goals and objectives
  • Effective computer skills
  • Customer service experience and strong verbal and written communication skills
  • Ability to respond and assist customers and co-workers with inquiries and problem solving
  • Recruiting potential customers in various settings
  • Attention to detail and time management
  • Build customer loyalty and establish customer relationships
  • Order and organized inventory for the entire branch
  • Assisted in employee scheduling
  • Proficiency in revenue management in a very face paced environment

Confidential
Customer Service Specialist 2008-2009

  • Handle customer inquires and provided information to the outdoor enthusiast
  • Ensured items were properly stocked and available, maintained department signage and pricing
  • Strong focus on customer service and exceeding customer expectations
  • Sales and handled purchase and tax exempt accounts
  • Supervised and oversaw all cashier positions

Education

Confidential School

Confidential High School 
Graduated, Diploma 2000

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