IT Professional

experienced in software quality engineering (SQE), manual and automated quality assurance (QA) testing, and business analysis including business process optimization and technology integration; strong grasp of technologies with skills in various programming languages, databases and test software.

Skills

• Programming /Languages: BASIX, C++, Visual Basic, SQL, XML, HTML
• Databases: Oracle 8/9i, SQL Server, MS Access
• Office Tools: MS Word, Excel, PowerPoint, Project, Outlook, Visio
• Testing Tools: LoadRunner, HP Mercury Toolset (Quality Center, WinRunner, QuickTestPro)
• Certificates: ISO 9000 Quality Management Lead Auditor

Experience

Client: Confidential, Dearborn, MI, (2011 - 2012)

• Interfaced with business and functional owners to gather, document and update Business Process Requirements (BPR) and Software System Requirements (SSR) for an Automated Tooling Costing System; redesigned client's existing business processes to efficiently integrate new system with estimated 80% improvement; updated System Change Request (SCR) forms for Product Data Management (PDM); applied change requests, versions, and addendums; prepared workflow and business process models and use case diagrams using Visio; created client presentations with Power Point; developed training material using Camtasia software; trained client's worldwide teams of employees, including managers, on new product use
• Developed logic and created automation models for an Automated Tooling Costing System, efficiency tools/macros using Microsoft Excel/VBA; increased employee output by an estimated 80%
• Created macros to consolidate large numbers of excel workbooks of same or different templates for easy data analysis
• Created macros to rename excel workbooks and sort documents into content-specific folders for more efficient document management and easier read into database of main automated costing tool
• Created macros to enable copy or erase of contents of excel documents to speed up data analysis done by client's engineers
• Created macros that execute unit and currency conversion on contents of excel documents in order to standardize information received from client's suppliers
• Used message boxes, input boxes and user forms in macro code in order to create user-friendly VBA tools
• Created add-ins and installation macros to facilitate a user-friendly interface for easy use of macros built in-house; add-ins provide flexibility in transferring macro codes easily among client's engineers
• Used advanced excel formulas, with no macros, to consolidate data from multiple excel sheets
• Used advanced logic techniques with the conditional formatting and data validation features of Excel to define and/or restrict data entry in forms used by the team to collect data. This ensured standardization of information received from client's suppliers

Client: Confidential, Parsippany, NJ, (2006 - 2008)

• Worked with QA team to design test plans and test cases for User Acceptance Testing (UAT) of product, a Tracking Tool to help monitor issues on the Mobile Network; performed software testing using both automated (LoadRunner and Quality Center) and manual techniques; performed Software Verification and Validation (V&V); drafted a complete Quality System Manual (QSM) with supporting Standard Operating Procedures (SOPs), prepared a Design History File (DHF), developed Software Requirements Specifications (SRS), managed Corrective and Preventive Actions (CAPAs); well-versed in IEEE 829 Standard for Test Documentation; developed training material and trained client's worldwide teams of employees, including managers, on new product i.e. automated tooling costing system; identified areas of improvement in existing business processes and implemented corrections to efficiently integrate the new product
• Developed numerous SQL queries on MS Access and Oracle 8/9i databases for data manipulation and analysis; embedded queries in Java creating Report Dashboards that promptly and accurately reported performance of the Mobile Network increasing work efficiency of field engineers and consequently reducing network outage time from days to few hours

Education

Bachelor of Engineering, Major in Electronic Engineering

• Project: Developed BASIC programming system that computes trajectory of an aircraft in flight
• Relevant Coursework: Engineering Computer Programming (BASIC), Engineering Computer Programming Laboratory (BASIC), Digital Logic Theory I and II, Software Engineering
• Scored perfect scores in Engineering Computer Programming and Digital Logic

Master of Science in Engineering, Major in Telecommunications and Networking

• Project: Built XML-based website optimized for mobile devices
• Relevant Coursework: Application and Transport Protocols (TCP/IP),Advanced Networking Protocols, Wireless Systems, Wireless Networking, Project Management

Pre-MBA, Major in Information Systems

• Project: Built visually appealing and user-friendly e-commerce website from the ground up (from concept, navigation, layout, and programming, to User Experience (UX)) using HTML
• Relevant Coursework: Introduction to Computer Programming (C++), Information Systems and Technology Management
• Commended by professors for consistently scaling extra credit programming assignments; scored perfect score in C++ Programming

Master of Business Administration, Major in Strategic and Analytic Management

• Project: Modeled platform, Grownection, which uses mobile technology to broadcast marketing messages; Grownection was 2nd place winner of program's New Venture Challenge winning cash price of $5000
• Relevant Coursework: Game Theory, Technology Strategy
• Scored a near-perfect score in Game Theory

Extracurricular

• Currently working (research stage) on a personal project to develop the algorithm for a system that would enable people in developing countries pool resources (insurance) to fund high medical costs in the absence of an insurance industry and in the face of poor health infrastructure
• Scouting for funding to launch an e-commerce platform under a personal project that would facilitate buying and selling in developing countries