PROFESSIONAL SUMMARY

Network Engineer Senior Network Consultant Project Engineer Technical Lead Analyst

Network Administrator

A results-driven, self-starting IT professional with extensive experience in the Engineering, Administration, Project Management and support of Information Systems. In-depth expertise in the implementation, analysis, optimization, troubleshooting and documentation of LAN/WAN network systems. Strong hands on technical knowledge with MCP, CCNA, A , N , S certifications. Adept at utilizing diplomacy and integrity in all situations. Proven to possess exceptional management skills with the ability to organize team efforts and positively motivate people to achieve their best.

TECHNICAL EXPERIENCE

• Systems: Windows 7, 8.1, 2008 and 2012 Servers, Exchange 2007, Citrix, VMware Apple O/S
• Hardware: Cisco Routers Switches Wireless Firewalls, Citrix NetScaler, Nexis Switches, EMC VNX Storage, Barracuda and Symantec Back-up Solutions ,Websense Web filtering
• Software: Network Intrusion software, Firewalls, VMware, vCenter 5.5, vSphere 5.5, Citrix XenApp 6.5, Anti-Virus Trend Micro, Symantec, McAfee , Exchange 2007/2010, Outlook 2003-2010, FTP, Telnet, Ping Utilities, PRTG Management, Quick Books Pro, Image Solutions Image Cast, Ghost, Altiris , Mas90, Asset Keeper, Nextgen Health Care
• Networking: AD, DNS, DHCP, TCP/IP, SNMP, SMTP, VPN, VLAN, FTP, EIGRP, NAT,

PROFESSIONAL EXPERIENCE

Confidential

Network / System Engineer

Accomplishments:

• Improved overall stability of existing Cisco Network environment by modernizing current infrastructure equipment utilizing Cisco 501, 5505, 881 / WLC 4402, and ASA 5520, 3750
• Developed Imaging Solution using Ghost and Altiris solutions for Desktop, Laptop and Thin Client deployment solutions for Healthcare EMR Solution.
• Re-engineered Tape-Backup solution utilizing Backup Exec 12.5 and Barracuda on/off site backup solution for disaster recovery. Secured vital company data nightly for data recovery
• Deployed 103 wireless w/3G network solutions covering both on and offsite offices
• Deployed Exchange 2007 for a 1000 user environment and successfully migrated all user mail to multi-versions of outlook applications additionally provided Outlook Anywhere solution.
• Deployed Citrix XenApp 6.5 solution for software deployment of Nextgen Health Care management software to all 38 remote office sites
• Developed and deployed a network Infrastructure standard for remote office sites utilizing Cisco 881 utilizing VPN P2P tunneling and web content filtering from Websense
• Reengineered Citrix Licensing Server to include upgraded license policy with TS licensing
• Deployed and Administering PRTG network management solution for one stop overall site management of the enterprise network infrastructure
• Migrated all production servers to a VMware environment utilizing ESXi 5.5 / P2V solutions reducing overall equipment, environment and administration costs
• Managed 29 ESXi hosts and 141 VM servers covering windows servers 2003-2012 and Win 7
• Deployed Cisco Netscaler's with Nexis Fiber Switching improving infrastructure performance
• Deployed NAS storage units for both Network Data and Sleep Studies

Confidential

Senior Network Lead Engineer

Accomplishments:

• Standardize and modernize approximately 700 computers in more than 8 state agencies
• Replace many computers with top of the line personal computers that are standard across agencies for improved compatibility and servicing
• Refreshed servers, desktops and laptops while maintaining agency-specific applications
• Deploy standard desktop management systems and consolidated 250 network printers
• Replace network data recovery systems and reduced data system failures and improved reliability to Disaster recovery plans
• Provided site evaluation surveys to newly acquired agencies which provide centralized management of new agencies.

Confidential

Senior Network Consultant

Accomplishments:

• Streamlined 27 successful integrations of network systems after Rescuecom acquisition
• Performed key role in recruitment and training of newly assigned technicians
• Managed clients in full network conversion and integration of Windows 2003 SBS
• Initiated client site surveys which generated increased work load and revenue for Rescuecom

Confidential

Project Engineer

Accomplishments:

• Installed, configured new Windows 2000 server installation and site evaluation and data migration
• Managed 75 Windows 2000 enterprise servers through remote administration using VPN access
• Replaced old network equipment, configured and installed new Cisco routers and Cisco switches
• Configured TCP/IP network protocols within the enterprise network
• Reconfigured point-of-sale PCs and validated networked enterprise processes

Confidential

Lead Technical Analyst

Accomplishments:

• Deployed and managed 500 seat helpdesk call-center solution from Computer Associates
• Developed and managed Norton Ghost 7.5 Image solution for enterprise network using SMS
• Implemented asset management plan for inventorying equipment through CA Software
• Managed eleven employees, performed various related tasks to include performance evaluations

Confidential

Network Administrator

Accomplishments:

• Installed Complete Dell Rack solution to include servers, switches, routers and firewalls
• Managed Dell 24 port switch and Cisco 2620 Router, to include Cisco Pix 501 Firewall
• Migrated organization from Windows NT to Windows Server 2000 during business hours
• Created and formalized policies and procedures for Information Technology department
• Designed, migrated and hosted internally managed Windows Exchange Server from 5.5 to 2000
• Fully administered entire Windows 2000 server environment
• Asset tracked all Information Technology equipment for consultants which improved TCO
• Monitored, optimized and ran daily backups using Veritas Backup Exec software

Confidential

Product Support Rep II

Provided hardware/software support to clients via telephone and through written communication. Maintained helpdesk logs using call-center Management Tracking software. Analyzed and identified problem with customers on all Canon products.

Accomplishments:

• Received four testimonials from Canon clients for outstanding work performed
• Exceed Key Performance Indicators in regards to incoming call volume. As a result, I was rated in the top two employees within the department for three consecutive months
• Received nineteen outstanding evaluation reports from Quality Assurance in regards to customer technical support
• Assisted in the evaluation and testing of all new Canon products