Summary

• 16 years of experience working in diverse IT corporate environments.
• Outstanding critical thinking, analytical, technical skills and reasoning abilities.
• Excellent written and verbal communications skills.
• Certified with Comptia, Microsoft, Novell, and CIW.

Hardware

Sonicwall TZ200 Firewall, SonicWall, TZ 200 Network Load Balancer, Cisco PIX 501 Firewall, Cisco 1760 Series router, Cisco Catalyst 3560 Series switches, Windows / Linux workstations, Dell PowerEdge 2850, HP printers, Savin MFPs, Dell/Toshiba/HP laptops.

Software/Protocols

Cisco IOS, Clearswift SMTP Anti-Spam, Citrix MetaFrame XP, Blackberry 4.1 Enterprise, Exchange 2003, Windows XP/Vista/7, CA Arc Serve Backup, Symantec Enterprise Anti-virus, Veritas Enterprise Backup, Active Directory, , Domain controllers, Windows Server 2003/2008, Windows NT, DocsOpen, SQL Server 2003, Python, SQL, PreGreSql, NetIQ AM7, C , Visual Basics, Dos, Java, IIS 7.5, EIGRP, OSPF, BGP, RIP, MPLS, IPVPN, ACLs, TCP/IP, International Domain Registration, A records, Cname Records, SOA Records, DNS, SSL certificate encryption.

Experience

Senior System Engineer

Confidential

• Manage multiple the following critical components at hosting sites located in Shanghai, China and NY, USA: SonicWall TZ180 /TZ200 Firewalls, Windows 2008 R2 Servers Farm, Citrix Xenapp 6 Server Farm, IIS 7.5 Server farm.
• Manage and configure multiple Internet domain names owned and operated by EDDA Technology
• Install, configure and maintain Microsoft Windows 2008 Servers, AD, DNS, DHCP, Citrix Xenapp 6 Server, SQL servers, SonicWall TZ180 TZ200 Firewalls, Sonicwall TZ 200 Network Load Balancers.
• Design, develop, implement and maintain IQQA-Liver horizontal cluster solutions.
• Leads in creating, analyzing and review of assigned architecture domain or solution architecture
• Design, configure, document, maintain and monitor a critical 24/7 secure network environment for data communications
• Troubleshoot intricate network and systems issues down to the bit level and up to the application layer
• Work closely with all functional areas to design and implement operational requirements for new and existing IT systems
• Provide off-hours on-call support, both scheduled and as required
• Communicate with Project status with upper-management
• Maintain and support computer systems used for production including servers, network components, desktop PCs, and software.
• Assist in making hardware and software evaluations recommendations to meet growing production requirements.
• Interface with vendors and vendor provided support.
• Perform capacity planning, analysis performance tuning.
• Create technical documentation that describes hardware/software environments and data flows. Create and document policies and procedures for maintenance of business critical Enterprise applications.
• Perform other duties as assigned

System Administrator

Confidential

• Provide end user support with PC and software related issues at NRG corporate headquarters, power generation substations and remote offices.
• Diagnose Active Directory, Group Policy, DNS, TCP/IP, WINS and other routing issues to ensure the stable operation of network infrastructure and user environment.
• Engineer workstations and laptops according to departmental requirements.
• Manage user permissions and access rights to network resources.
• Provide IT support for NRG's power generation fleet and remote offices.
• Act as IT liaison between business units and IT services department.
• Provide extended support to executive and senior management.
• Provide end user management to ensure corporate policies are followed as expected.
• Act as central point of contact for all IT request for NRG's subsidiary, NINA and Blue Water Wind.

Network Engineer

Confidential

• Developed and implemented network security policies, antivirus solutions and user procedures.
• Worked closely on numerous projects supported 300 users, composed of approximate 60 attorneys, 80 paralegals, and 170 administrative and general support users.
• Created and implemented system policies using GPO.
• Performed routine maintenance on critical SQL databases.
• Created and managed end user accounts, group accounts, email accounts and network resources using Exchange 2003 and Active directory in a mixed mode 2000 / 2003 windows domain.
• Diagnosed Active Directory, Group Policy, DNS, TCP/IP, WINS and routing issue to ensure the stable operation of network infrastructure and user environment.
• Perform daily back-up using Symantec Veritas and CA Arc Serve.
• Assisted in the deployment and maintenance of Cisco PIX 501 Firewall, Cisco 1760 Series router and Cisco Catalyst 3560 Series switches
• Supported and managed a server farm of 20 units in a midsize corporate environment.
• Provided end user support with computer and software related issues, including Bloomberg terminals at Labaton Sucharow Rudoff LLP corporate headquarters and remote offices.
• Negotiated prices with vendors for products and services.
• Evaluated and provided recommendations to senior management on software and hardware purchases.
• Provided logistical support for clients, vendors, outside attorneys and court personnel.
• Performance maintenance on SQL databases.
• Developed and implemented network security policies, antivirus solutions and user procedures.
• Acted as an IT liaison between business units and IT services department.
• Provided end user management to ensure corporate policies where followed as expected.

Desktop Analyst

Confidential

• Consulted long term at CitiStreet, Gucci, and Seton Hall University.
• Engineered workstations according to departmental requirements.
• Provided end user support with PC and software related issues.
• Acted as IT liaison between business units and IT services department.
• Provided end user management to ensure corporate policies where followed as expected.
• Provided end user support with computer and software related issues.
• Diagnosed Active Directory, Group Policy, DNS, TCP/IP, WINS and routing issue to ensure the stable operation of network infrastructure and user environment.

Network Engineer

Confidential

• Designed and implemented Window NT domain
• Provided end user support with PC and software related issues.
• Managed Windows NT 4.0 PDC, NT 4.0 File server, Exchange 5.5 email server, Symantec Fax server.
• Diagnosed DNS, WINS, TCP/IP and routing issue to ensure the stable operation of network infrastructure and user environment.
• Developed and implemented network security policies, antivirus solutions and user procedures.
• Provided end user support with PC and software related issues.

Student Services / IT support

Confidential

• Provided students assistance in the computer lab with assignments.
• Managed print jobs and ensure print jobs routed to the appropriate user.
• Provided end user support with PC and software related issues.
• Documented PC issues and provided a report to the management.
• Provided end user management to ensure lab regulations where followed as expected.