IT PROJECT MANAGEMENT

• Certified Project Management Professional PMP who is dynamic, performance focused leader with 19 years' of experience delivering world-class technology solutions
• in the government sector worldwide. Exceptional technology skills combined with proven ability to drive user-centric solutions, manage and nurture talent, form strategic partnerships, and successfully implement and oversee complex projects. Outstanding leader distinguished for exceptional communication skills and conflict resolution abilities.
• Expert at implementing processes that improve efficiency accomplished in all areas of information technology
• with keen ability to identify, build, and maintain business relationships.

KEY STRENGTHS

• Strategic Technology Delivery Enterprise IT Solutions Process Improvement Program Project Management
• IT User Support System Development Lifecycles User Centric Solutions Quality Standards Vendor Management
• Team Building Leadership Relationship Builder Customer Service Oriented
• Technical Expertise: Microsoft Server Client Based Systems, NetApps, Storage, Citrix, Microsoft Exchange, VMWare

PROFESSIONAL EXPERIENCE

Confidential

Information Programs Officer

• Established IT operation for Erbil Diplomatic Support Center from ground up, serving 1,200 personnel on 275-acre compound.
• Developed plans and implemented all aspects of IT, including data center operations, telephone, cable TV systems and Blackberry enterprise server.
• Served as Information Technology Project Manager overseeing construction for compound site.

Information Management Officer

Confidential

• Supervised technical and operational functions for all Information Resource Management IRM programs and assets, with 11M in equipment.
• Provided full range of IT support to twelve federal agencies and 370 personnel.

Information Systems Officer

Confidential

• Managed and administered unclassified information technology operations for largest embassy in the world.
• Provided direct support to 14 provincial reconstruction teams in Iraq, comprised of 9,000 staff members and 35M in equipment.

Information Management Officer

Confidential

• Responsible for all IRM personnel and programs in support of 550 individuals and 7M in equipment.
• Served as Senior Information Resource Manager and Diplomatic Telecommunications Service Program Office Representative for the U.S. mission in the United Arab Emirates.

Regional Information Management Officer

Confidential

• Oversaw technical and managerial needs for Praia, Willemstad, Halifax, St. Georges and Hamilton offices.
• Hand selected to pilot inaugural program now used at every regional information management center to support smaller missions throughout the world.

Information Management Officer

Confidential

• Supported over 450 personnel with all information technology needs throughout Lebanon.
• Served as senior information resource manager for mission and IT operations.