SUMMARY:

• Extensive experience in:
• Monitoring guru/Senior Engineer with over 23 years of experience.
• LAN/WAN.
• server, Distribution server and PCM.
• Patrol console, Patrol explorer, RT/console server, BEM, SIM, Notification
• BMC BPPM/Patrol expert : ProactiveNet, Patrol agent, Performance portal, MRL coding, PSL coding,
• Other monitoring tools: MS SCOM, HP OpenView/NNM, IT/O, Nagios, SiteScope, SevOne.
• System administration: Linux, AIX, Slaris, VMware, Windows, Oracle, SQL server, TCP/IP, VPN,
• Unix shell scripting and AT T system V Packaging tool.

EXPERIENCE:

Sr. BMC Monitoring Engineer

Confidential

• Employer-MODIS, Assigned to a client company, FINRA, to support BMC monitoring tool.
• Support BMC BPPM ProactiveNet version 8.5 and Patrol monitoring-version 3.8.51 and V9.0.
• Use Notification server and PCM patrol configuration manager.
• Upgraded patrol agent v3.8.51 to v9 for unix and windows servers.
• Installed and configured patrol agent on VM environment.
• Installed and configured patrol for OracleKM and patrol for SybaseKM
• Use BPPM 8.5 with patch4 and 4 integration service servers to collect data from 1000 PatrolAgents:
• Installed multiple patches/hotfixes, and patrol KMs.
• Project technical leader for integrated other monitoring tools Nagios, SevOne, SiteScope, SCOM
• with BPPM via API adapters and snmp traps.
• Installation customization of various KMs: unix, windows, oracle, sql server, weblogic and internet server
• Configured various application monitoring requirements via patrol for process/services and logfile monitoring.
• Fine tuning to reduce alert noisy and adjust alert thresholds for customers.
• Doing technical project leader for monitoring integration project.
• Implemented reboot monitoring for Windows/Unix and alert suppression scheduled rules/policy.
• Implemented logfile monitoring by BII4P3 mcxp and coded many MRL rules/Event-Policy to implement enhanced
• Monitoring requirements such as enrichment msg edit /notification email /event-correlation/suppression etc.
• Strong hands-on BPPM Admin/Operation consoles and user support.

Team Leader

Confidential

• Worked as a team leader to support BMC monitoring support.
• BMC BPPM Patrol agent administrator
• Support BMC patrol development and monitoring
• Support UNIX system administrator.
• Installed and various patrol KM such as Oracle, Middleware, internet server, VM etc.
• Used patrol distribution server and PCM for ruleset and configuration update.
• Support Patrol for Unix and VM servers.
• Patrol KMs and BEM/impact manager administration.

Sr. BMC Monitoring Support

Confidential

• Employer-COMSYS, assigned to a client company, SiriusXM, to support BMC monitoring
• Support BMC performance portal 2.8, BMC PatrolAgent using patrol 7.x Architecture.
• Patrol console server/RT server, patrol explorer web browser and BEM administrator.
• Installation tuning of various KMs: oracle, sql server, weblogic and internet server
• Agentless monitoring using RSM.

Senior Systems Engineer

Confidential

• Monitoring engineer to support BMC patrol and PEM Enterprise management and BEM.
• Monitored over 900 UNIX servers and over 1000 Windows servers by Patrol.
• Patrol console server/RT server, patrol explorer web browser and BEM administrator.
• Fine tuning to reduce alert noisy and adjust alert thresholds for customers
• Configured various application monitoring requirements via patrol for process/services and logfile monitoring.
• Installation tuning of various KMs: oracle, sql server, weblogic and internet server
• Converted over 500 servers from HP Openview-ITO monitoring to BMC Patrol/BEM monitoring.
• Supported major VZ Datacenter Operations such as Fairland/Bluehill/Freehold/Tampa/Ft.Wayne Data Centers.
• Extensive experience in VZ's standard Task Plan and Change Control systems.
• Extensive experience in VZ/OSA Open Systems Automation 's standard RFA Request for Automation and IR Instance Report systems.
• Used patrol distribution server and PCM for ruleset and configuration update.
• Support Patrol for Unix and VM servers.
• Patrol KMs and BEM/impact manager administration.
• 24 x 7 on-call duty for BMC monitoring support.
• Coded all kinds of monitoring requirements such as process monitoring, logfile monitoring, file system monitoring etc. in Patrol environment.
• Worked with many application project teams to build servers Unix, Windows and to configure monitoring and put more than 1000 servers into production environments in VZ Datacenters.
• Coded PatternFile on PEM Patrol Enterprize Management server level to filter, manipulations, etc.
• Documentation-Web page administration for VZ internal documents such as procedures and manuals on Patrol/BEM.

Team Leader

Confidential

• Worked as AIX Systems Engineer for IBM customers: Installation of AIX-RS6K systems, trouble-shooting for UNIX and networks Ethernet/TCP/IP and Token-Ring, consulting network and system configuration, RS/6K marketing supports-system configurations, presentations, etc.
• Support HP/OpenView customers in South Korea.

TECHNICAL SKILLS:

• Operating Systems: AIX, Solaris, Linux, VM, HP-UX and Windows 2008 Server.
• Shell Scripting: Unix Shell programming ksh, bash etc
• Languages: BMC MRL, PSL,C, C , JAVA, Perl, HTML, Web, JavaScript
• Databases: Oracle, SQL server.
• Networks: TCP/IP, LAN, WAN, VPN, Firewall and Security.