We provide IT Staff Augmentation Services!

Sr. Bmc Monitoring Engineer Resume Profile

Rockville, MD

SUMMARY:

  • Extensive experience in:
  • Monitoring guru/Senior Engineer with over 23 years of experience.
  • LAN/WAN.
  • server, Distribution server and PCM.
  • Patrol console, Patrol explorer, RT/console server, BEM, SIM, Notification
  • BMC BPPM/Patrol expert : ProactiveNet, Patrol agent, Performance portal, MRL coding, PSL coding,
  • Other monitoring tools: MS SCOM, HP OpenView/NNM, IT/O, Nagios, SiteScope, SevOne.
  • System administration: Linux, AIX, Slaris, VMware, Windows, Oracle, SQL server, TCP/IP, VPN,
  • Unix shell scripting and AT T system V Packaging tool.

EXPERIENCE:

Sr. BMC Monitoring Engineer

Confidential

  • Employer-MODIS, Assigned to a client company, FINRA, to support BMC monitoring tool.
  • Support BMC BPPM ProactiveNet version 8.5 and Patrol monitoring-version 3.8.51 and V9.0.
  • Use Notification server and PCM patrol configuration manager.
  • Upgraded patrol agent v3.8.51 to v9 for unix and windows servers.
  • Installed and configured patrol agent on VM environment.
  • Installed and configured patrol for OracleKM and patrol for SybaseKM
  • Use BPPM 8.5 with patch4 and 4 integration service servers to collect data from 1000 PatrolAgents:
  • Installed multiple patches/hotfixes, and patrol KMs.
  • Project technical leader for integrated other monitoring tools Nagios, SevOne, SiteScope, SCOM
  • with BPPM via API adapters and snmp traps.
  • Installation customization of various KMs: unix, windows, oracle, sql server, weblogic and internet server
  • Configured various application monitoring requirements via patrol for process/services and logfile monitoring.
  • Fine tuning to reduce alert noisy and adjust alert thresholds for customers.
  • Doing technical project leader for monitoring integration project.
  • Implemented reboot monitoring for Windows/Unix and alert suppression scheduled rules/policy.
  • Implemented logfile monitoring by BII4P3 mcxp and coded many MRL rules/Event-Policy to implement enhanced
  • Monitoring requirements such as enrichment msg edit /notification email /event-correlation/suppression etc.
  • Strong hands-on BPPM Admin/Operation consoles and user support.

Team Leader

Confidential

  • Worked as a team leader to support BMC monitoring support.
  • BMC BPPM Patrol agent administrator
  • Support BMC patrol development and monitoring
  • Support UNIX system administrator.
  • Installed and various patrol KM such as Oracle, Middleware, internet server, VM etc.
  • Used patrol distribution server and PCM for ruleset and configuration update.
  • Support Patrol for Unix and VM servers.
  • Patrol KMs and BEM/impact manager administration.

Sr. BMC Monitoring Support

Confidential

  • Employer-COMSYS, assigned to a client company, SiriusXM, to support BMC monitoring
  • Support BMC performance portal 2.8, BMC PatrolAgent using patrol 7.x Architecture.
  • Patrol console server/RT server, patrol explorer web browser and BEM administrator.
  • Installation tuning of various KMs: oracle, sql server, weblogic and internet server
  • Agentless monitoring using RSM.

Senior Systems Engineer

Confidential

  • Monitoring engineer to support BMC patrol and PEM Enterprise management and BEM.
  • Monitored over 900 UNIX servers and over 1000 Windows servers by Patrol.
  • Patrol console server/RT server, patrol explorer web browser and BEM administrator.
  • Fine tuning to reduce alert noisy and adjust alert thresholds for customers
  • Configured various application monitoring requirements via patrol for process/services and logfile monitoring.
  • Installation tuning of various KMs: oracle, sql server, weblogic and internet server
  • Converted over 500 servers from HP Openview-ITO monitoring to BMC Patrol/BEM monitoring.
  • Supported major VZ Datacenter Operations such as Fairland/Bluehill/Freehold/Tampa/Ft.Wayne Data Centers.
  • Extensive experience in VZ's standard Task Plan and Change Control systems.
  • Extensive experience in VZ/OSA Open Systems Automation 's standard RFA Request for Automation and IR Instance Report systems.
  • Used patrol distribution server and PCM for ruleset and configuration update.
  • Support Patrol for Unix and VM servers.
  • Patrol KMs and BEM/impact manager administration.
  • 24 x 7 on-call duty for BMC monitoring support.
  • Coded all kinds of monitoring requirements such as process monitoring, logfile monitoring, file system monitoring etc. in Patrol environment.
  • Worked with many application project teams to build servers Unix, Windows and to configure monitoring and put more than 1000 servers into production environments in VZ Datacenters.
  • Coded PatternFile on PEM Patrol Enterprize Management server level to filter, manipulations, etc.
  • Documentation-Web page administration for VZ internal documents such as procedures and manuals on Patrol/BEM.

Team Leader

Confidential

  • Worked as AIX Systems Engineer for IBM customers: Installation of AIX-RS6K systems, trouble-shooting for UNIX and networks Ethernet/TCP/IP and Token-Ring, consulting network and system configuration, RS/6K marketing supports-system configurations, presentations, etc.
  • Support HP/OpenView customers in South Korea.

TECHNICAL SKILLS:

  • Operating Systems: AIX, Solaris, Linux, VM, HP-UX and Windows 2008 Server.
  • Shell Scripting: Unix Shell programming ksh, bash etc
  • Languages: BMC MRL, PSL,C, C , JAVA, Perl, HTML, Web, JavaScript
  • Databases: Oracle, SQL server.
  • Networks: TCP/IP, LAN, WAN, VPN, Firewall and Security.

Hire Now