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It Manager Resume Profile

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FL

Security Clearance:

Department of Energy Q Level Top Secret Security Clearance Inactive

WORK EXPERIENCE

Confidential

Acting Security Director/Senior Security Analyst Lead/Supervisor Consultant

  • Acting Information Security and Privacy Office Program Director 3/2014 7/2014 . Manage all aspects of information security governance for the Turnpike Enterprise and Division of Tolls which include Compliance, Risk Management, Threats and Vulnerability Management, Incident Response and Disaster Recovery/Business Continuity. Managed a team of six 6 Security Professionals
  • Oversee all aspects of compliance for the Turnpike Enterprise and Division of Tolls. Oversee and coordinate external and internal audits which include Payment Card Industry PCI , Inspector General, Audit General and Deloitte and Touche Financial . Conduct remediation follow-up and reporting. Monitor remediation planning and implementations.
  • Conduct all reporting requirements for PCI Compliance which include Bank of America Visa/MC , Discover and AMEX .
  • Develop, implement and maintain policies for governance. Ensure policies are approved and aligned with management objectives and goals. Provide oversight, direction and high level monitoring to ensure the achievement of defined and approved objectives. Manage the lifecycle of policies, standards, requirements and procedures in accordance with the Information Security Steering Committee ISSC charter.
  • Identify appropriate controls are in place to meet compliance to the security policies, procedures, standards, guidelines, requirements, statues and mandates.
  • Serve as liaison between IT, the lines of business and Information Security to ensure the implementation of security plans, security controls, policies and standards.
  • Serve as member of the Change Control Board to ensure proposed/planned changes are identified and adequately mitigated.
  • Work closely with the Information Security Steering Committee by scheduling meetings, coordinate meeting review packages, creation of agenda and PowerPoint presentation.
  • Monitor and measure compliance with applicable statutory, federal and industry regulatory and internal policies regarding protection of sensitive personal information collected by Florida's Turnpike Enterprise.
  • Coordination of security incident response and event handling processes.
  • Oversee the implementation of controls and processes for meeting Payment Card Industry PCI compliance.
  • Develop and deliver reports to management. Conduct briefings and provide training as needed.
  • Oversee and manage the procurement of all security related items and contracts. Create Statement/Scope of work documents, justifications, Request for Pricing RFP and Invitation to Bid ITB documents.
  • Contract management handle contracts from cradle to grave, invoice review/approval, discrepancies resolutions and serve as vendor point-of-contact.
  • Assist with Disaster Recovery DR and Business Continuity/Contingency efforts. Serve as second in line during an emergency as outlined in the DR plan.
  • Work closely with the evaluation of risk, review risk assessments, threats and vulnerability reporting and mitigations and promote security awareness throughout the turnpike.
  • Oversee the provisioning and de-provisioning process.
  • Serve as liaison between Division of Tolls and Turnpike Headquarters for creation and updates of Tolls' systems/applications in the Automated Access Request Form AARF system. AARF serves as the system of records for all accesses granted to the FDOT owned networks/systems/applications.

E. Strong Solutions

Confidential

IT Manager / IT Security Manager Consultant

WORK EXPERIENCE

  • Served as Information Technology IT Manager / Security Engineer Lead Consultant. Managed the deployment, maintenance, support and upgrade of servers, desktop PC, hardware, software, operating systems and distributed printers.
  • Managed capital projects by developing a needs assessment, evaluated components, created and managed budget, purchased and installed equipment. Managed teams for software/hardware installation, end-user support and security.
  • Created, managed and measured compliance of security policies, procedures, standards and guidelines.
  • Developed and delivered reports to management. Conducted briefings and additional training as needed.
  • Consulted on computer security issues. Identified appropriate controls were in place to meet compliance to the security policies, procedures, standards and guidelines.

Confidential

IT Security Manager / Store Manager

  • Served as Information Technology IT Security Manager and Store Manager for the wireless communication company. Effectively managed multiple direct reports, projects and assignments simultaneously. Developed daily operation and security plans, conducted risk assessments, and audits. Investigated systems for waste, fraud, and abuse.
  • Ensured all employees were familiar with Payment Card Industry PCI security requirements.
  • Developed and delivered performance reviews for assigned staff Administered salary, employee recognition, staffing, performance measurements and dismiss, if necessary.

Confidential

Principal Systems Engineer / Computer Systems Security Officer - Lead

  • Served as the Computer Systems Security Officer CSSO for all the IT managed Unix systems classified and unclassified . Lead teams to enhance site security through implementation and evaluating revalidation tools, encryption, and security enclaves.
  • Assisted management personnel in developing policy, procedures, and strategies for compliance with public law and all applicable Department of Energy DOE orders. Participated in development of Site Computer Security Architecture roadmap. Studied federal security regulations and restrictions relative to company operations. A broad knowledge of practices and procedures and understanding of Safeguards Security concepts and principles to solve technical problems. Lead Incident Response Team. Coordinated and oversaw teams to ensure proper system cleanup per procedure. Ensured proper handling and storage of classified media.
  • Lead team on Disaster Recovery DR Planning and Continuity of operations.
  • Recommend, initiate, and provide follow up on all security corrective actions and compensatory measures. Track progress of deficiencies until corrected and closed. Lead the Rewriting of the Sanitization Procedures used in Incident Responses.
  • Developed security plans, conducted risk assessments, analyzed potential vulnerabilities, conducted audits, prepared and conducted presentations. Coordinated quarterly ISS vulnerability scans and daily firewall monitoring.
  • Served as the CSSO for the ACE Server Application SecurID VPN Dial-in system . Monitored, maintained, and audited Security Logs. Prepared security manuals and reports. Ensured clear communication to all groups regarding timelines, action steps, and escalation paths. Worked closely with Helpdesk to isolate and resolve issues. Proficient in technical writing, project management, performance tests of security systems, S S concepts and principles to solve technical problems. Excellent negotiating and client engagement skills including the ability to solicit input and assistance from other departments, organizations, government and external agencies.
  • Lead teams with forecasting and budgeting. Developed and maintained an overall Project IT Strategic Plan Maintained productive relationships with subcontractors.
  • Received special recognition from DOE-HQ for exceptional customer service.
  • Received special recognition for recommending a significant cost reduction initiative.

Confidential

Senior Systems Engineer Supervisor/Lead

WORK EXPERIENCE

  • Served as Department Computer Security Officer DCSO , Computer Information Security Officer CISO . Lead the deployment and management of Information Security Awareness Programs and Campaigns. Conducted security briefings for the department.
  • Created and managed incident response procedures and risk assessments. Lead teams on security incidents.
  • Created, managed and measured compliance of security policies, procedures, standards and guidelines.
  • Identified appropriate controls were in place to meet compliance to the security policies, procedures, standards and guidelines.
  • Deployed and managed the department's Information Security Awareness Programs. Prepared reports after the quarterly ISS vulnerability scans for the Unix servers.
  • Managed and supported the IT Business Unix Servers Solaris to ensure near zero percent downtime. Participated in on-call rotation in order to provide around the clock coverage. Assisted with developing security plans and analyzed potential vulnerabilities. Responsible for upgrades and security patch management. Perform planned and unscheduled maintenance, upgrades, and migrations. Coordinated server repairs replacements and deployment of new servers. Ensured total system integrity and computer compliance of Enterprise Business Systems such as PeopleSoft, Payroll, Lotus Notes and many other critical systems.
  • Supervised and coordinated the activities of twenty personnel engaged in conducting GIS/Computer Aided Design and Drafting CADD operator duties.
  • Coordinated, administered and supported the ACE Server Application VPN Dial-in . Developed and maintained SecureID VPN Dial-up procedures to ensure compliance. Developed and maintained Webpages for the Computer Accounts Management CAM and the IT Computer Security groups.

Confidential

Systems Engineer Supervisor/Lead

  • Supervised and coordinated professional and technical development of twenty CADD operators to achieve significant improvements in their productivity. Developed system designs Managed and supported Unix and Windows NT Servers. Troubleshoot, diagnosed, installed, upgraded, configured, and repaired computer systems, workstations and network system components. Designed, implemented and maintained databases Informix and Oracle Troubleshoot network connectivity, workstation configuration, and printing devices. Conducted software and hardware installation, end-user support, training, supported
  • and customized Informix and DB Access applications. Managed capital projects by developing a needs assessment, evaluated components, created and managed budget, purchasing, installing and maintaining over 500,000 of hardware and software for the Site Configuration Management Department. Assist with forecasting and budgeting. Develop and maintain an overall Project IT Strategic Plan Maintain productive relationships with vendors and subcontractors.
  • Oversaw map conversion projects that converted paper drawings to electronic flat files then later to intelligent MGE GIS files attached to an Oracle database.
  • Oversaw Record Management Retention project to convert paper records for department into electronic files.
  • Served as Department Computer Security Officer DCSO and Safety Observer.
  • Recipient of the QISS Incentive Award for recommending and implementing a major cost savings for the department.

Confidential

ADP Specialist Lead

Developed system designs and served as System Manager for Unix and NT Servers. Database Administrator for Informix and Oracle databases using Access and SQL. Conducted Storage Capacity and Disaster Recovery Planning. Supervised, set direction and priorities for 20 Project Technicians / Drafters and trained them to become CADD operators. Served as Department Computer Security Officer DCSO - Conducted the Annual Security briefing and random computer audits to ensure security compliance. Served as Field Property Administrator FPA / Asset Management Specialist AMS for the Facilities and Services Department - Ensured user accountability for equipment, conducted random audits, and generated quarterly reports. Overseeing 600 PC's. Developed Operation Procedures and Software Configuration Management. Coordinated and supervised the GIS Data Conversion and monitored project progress. Delivered quality systems by using System Development Life Cycle SDLC Methodologies. Prepared technical documents and oversaw projects dealing with computer purchases, maintenance, and repair. Assist with forecasting and budgeting. Develop and maintain an overall Project IT Strategic Plan Maintain productive relationships with vendors, subcontractors and stakeholders.

WORK EXPERIENCE

Confidential

Computer Systems / Telecommunications Technician

  • Assisted Network Engineers with planning and implementation of the site network.
  • Oversaw local area networks LAN and wide-area networks WAN . Setup routers, servers, hubs, and computer workstations for the 300 square mile site.
  • Performed telecom wiring, punch down blocks, patch panel and telephone closet setup. Developed procedures, served on the helpdesk, and conducted VAX system backups.
  • Performed all aspects of help desk/call center operations supporting users of PC software, hardware, local-area networks, and internally developed applications.

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