Languages: Java, C, C , HTML

• RDBMS: Oracle 7/8/8i/9i, Sybase 10/11, SQL Server 6/7, Informix, UDB/DB2
• Operating Systems: AIX 4,-5-6L, IBM VIOS 1.5, 2.1, POWER VM, HP-UX 10.X/11/11i, Sun 2.6-2.8,, SCO Unix, Unix SVR4, Windows NT 4.0, Windows 95/98/NT/XP,
• Hardware: IBM pSeries Power Servers Power 4-Power 5-Power 6-Power 7 , IBM RS/6000, HP 9000 Servers D,K,N,L,V2250,V2500 , HP RP Series Servers 5400,7400, 8400 , Sun Enterprise Servers EXXK , HP 720 Workstation, SunSparc Workstation, IBM PC
• Storage Hardware: IBM ESS Storage Servers, IBM FastT Storage 200, 500, 700 , DS 4000, DS 8000, HP XP 512, XP1024 HP Surestore Disk Systems, HP SAN/FC switches, IBM EXP 700, EMC 5000 Series, HP ESL Tape Library,
• IBM Enterprise Tape Drive Library 3590
• High Availability: IBM HACMP v4.L/5.L, Power HA 6.1, MC Service Guard 10/11, MC Lock Manager, IBM GPFS

Enterprise Backup And Monitoring:

• ADSM/TSM v4/5/6L, IBM Systems Director, IBM TPC, HP OmniBack, Legato Networker, Cybermation ESP, Veritas/Net Backup, Tivoli Service Desk, Tivoli Enterprise Console, Orbix, EMC Symmanager, Connectrix, Volume Logix, HP PerfVue/Glance Plus, HP OpenView, ITSM, TRSM
• Web Software: Apache Web Server, Netscape Enterprise Server 3.6, Brio Enterprise Server 5/6,
• Hyperion Essbase, IBM WebSphere 4-6.1, IBM HTTP Server, SAP Bugseye
• Provisioning: BMC Blade Logic Provisioning and Configuration Manager

EXPERIENCE

Confidential

• Responsible for planning, build/implementation and support for all FSR/CTO systems including all internal SAP
• Application, DB2, Oracle, Portal and related core systems. Maintenance and support for all non SAP legal, Marketing,
• Finance and HR systems. Configuration and support for related VM/VIOS on all Power hardware platforms.
• Planning, coordination, and implementation for all OS version migrations AIX 5.3-6.1.7.3, HACMP migrations to version 6.1.7.2, and roll outs for any certified OS related patches or hardware/firmware updates to over 1000 AIX lpars/mpars.
• Remediation of Java 4, Java 5, Java 6 for all lpars/mpars to adhere to BofA security and compliance standards.
• Installation and configuration of Vnetbackup for legacy Merrill Lynch AIX database mpars/lpars.
• Acted as liaison to IBM for ECA to proactively replace faulty power supplies in IBM Power 7-750 servers. Coordinated downtime with BofA business units, and acted as primary engineer to power down/up lpars/mpars and frames in cooperation with IBM CE. Performed standard QA and returned systems to business.
• Participated in rollout of BofA certified AIX 6.1.7.3 upgrades for all BofA SAP servers for all non-prod and production systems from 5/2013 - 10/2013.
• Performed BofA standard QA procedures and corrected issues when necessary.
• Updated user resource permissions for SAP administrative and service accounts.
• Performed audit and reporting for OS and firmware levels for FSR-CTO servers on an ongoing basis.
• Acted as primary engineer on an ongoing basis to resolve performance issues, including, but not limited to, resource utilization, server performance, application errors, network issues and san performance.
• Performed multiple EMC SAN migrations in conjunction with Business support teams and EMC engineers.
• Participated in planning and coordination for SAP systems Disaster Recovery.
• Acted as primary AIX engineer for effort to reclaim 300TB EMC SAN storage for reallocation.
• Created shell scripts for mass reporting, automation, configuration and system updates.

Confidential

Unix Systems Engineer-Distributed Systems, CSI-UNIX

• Responsible for all phases of coordination and implementation of AIX Server infrastructure, Planning, installation, configuration and support for Power VM/VIOS on all Power hardware platforms, HA component hardware and software. Support of all NS business critical applications, OS and hardware monitoring via IBM ITM, on call coverage for NS AIX / IBM Power environment. Hardware troubleshooting, upgrades and maintenance for Power5/Power6/Power7 series IBM servers.
• Disaster Recovery planning, support and coordination with application teams for all Business critical and non critical AIX lpars.
• Data Center maintenance and documentation for all NS AIX/IBM servers, network and SAN connections, and Rack configuration.

Confidential

Unix Systems Engineer-Business Information Services

• Responsible for all phases of coordination and implementation of AIX Server infrastructure, Planning, installation, configuration and support for Power VM/VIOS on all Power hardware platforms, HA component hardware and software, Enterprise Backup Administration for ADSM/TSM servers and administration of SAP related server Components. Related duties include:
• Daily Unix System Administration tasks for 32 Power5, 6, 7 series hardware platforms and over 600 AIX 5/6 lpars, including Highly available configurations utilizing IBM HACMP. Responsible for Kernel changes, OS and Hardware maintenance, connectivity issues, identification and plan of action for systems related issues, VIOS upgrades, VIOS configuration, lpar builds.
• Planning, coordination, and implementation for all OS version migrations AIX 5-6.1, HACMP migrations to version 6.1.5.1, and roll outs for any certified OS related patches or hardware/firmware updates.
• Responsible for maintaining, documenting and auditing CCE Unix Security standards in compliance with Federal legislation for CCE AIX server environments.
• Execution of SAP related updates for AIX.
• Build, Installation, and coordination of updates of all VIOS dual servers and all client lpars. Ongoing support of all frames/LPARS via HMC.
• Installation and update, and administration for Apache, WebSphere 6.1 App Server.
• Troubleshoot Application and database issues for various CCE business units including SAP BASIS, Apache, WebSphere, Remedy, Tivoli Enterprise Console, ADSM/TSM, and Oracle and DB2 database servers.
• Image and recreate environment issues in CCE AIX lab to resolve critical technology issues in cooperation with vendor support staff.
• Identify, escalate and update to customer units and management for any impacting server related issues.
• Install, test and certify new release levels for OS, third party software and Oracle releases.
• Respond to customer requests for installs, updates, issue fixes, SAN storage requests, file system maintenance and security/user requests and problems.
• Maintain NIM servers and coordinate/manage software distribution and releases.
• Installation, Setup and configuration for initial IBM Systems Director, VMControl and related components.
• Customized shell scripting for all HA related start/stop logic for HA components application, database, backup, monitors, etc. , and for customized administration related processes.

Confidential

Systems Engineer-Development Engineering Open Systems

• Responsible for all phases of coordination and implementation of AIX and HP-UX Server infrastructure, HA component hardware and software, Enterprise Backup Administration for ADSM/TSM servers and Enterprise Storage installations including SAN administration and disk allocation. Related duties included:
• Identification, escalation and resolution of any server / environmental issues. Timely update for all critical issues via coordination with Wal-Mart Unix Operations staff.
• Coordination and implementation of Wal-Mart Storage solutions in conjunction with IBM, HP and EMC and Wal-Mart ISD teams.
• Responsible for project plans, submittal of change control documents for any change to Wal-Mart ISD systems or environments, notification to all related business units and coordination of approval by Wal-Mart customers, Managers and Directors.
• Daily Unix System Administration tasks for more than 600 servers on various Unix platforms AIX4/5, HP10/11/11i, NCR, and SUN, predominantly in Highly available configurations utilizing HACMP or MC/Service Guard including Kernel changes, OS and Hardware maintenance, connectivity issues, identification and plan of action for systems related issues.
• Build, Installation, and coordinations of updates of all VIOS dual servers and all client lpars. Ongoing support of all frames/LPARS via HMC.
• Execution of scheduled and emergency changes to Unix servers.
• Participation in war room related escalations for issues impacting Wal-Mart operations.
• Proactive monitoring of Wal-Mart Enterprise servers, EMC frames, Tivoli backup infrastructure.
• Implementation and design of new server solutions for Wal-Mart ISD Unix environment.
• Responsible for updating status for EMC server disk availability/utilization.
• Planning of EMC disk allocations dictated by needs of Wal Mart business units in conjunction with Wal-Mart teams and EMC associates.
• Respond to customer requests for environment changes or updates, interface with EMC, HP, IBM, NCR and Sun technical support on site to identify and resolve issues on a reactive and proactive basis.

Confidential

Systems Engineer/Technology Services

• Responsible for all phases of coordination and implementation of AIX and HP-UX Server infrastructure, HA component hardware and software, Disaster recovery system implementations and Enterprise Storage installations including high level SAN design for McKesson IS customer sites. Related duties included:
• Participation in all coordination, scheduling, and execution of hardware/software purchase, delivery, Enterprise/Environmental planning, site preparation, migration planning as well as on site implementation, support and training for McKesson HA, STAR, Horizon, Cloverleaf server environments.
• Coordination and implementation of McKesson Storage solutions in conjunction with IBM, HP and EMC.
• Identification and resolution of current and potential issues with site-specific Technology Services related issues such as AIX update level, HP patch level, vendor specific hardware updates/issues, and potential conflicts with existing hardware and software products in the McKesson customer sites environment. Reloading OS or OS specific products/patches/updates, identifying faulty hardware, verifying cable runs, network connectivity, disk storage allocation, etc. .
• Timely notifications to McKesson Technology Services management and to client site staff during on site software and hardware implementations.
• Remote support of all hardware and software components prior to, during and immediately following on site implementations.
• Initiation of vendor specific hardware and software technical support for any issues outside of McKesson's support agreements.
• Assisting client site engineers with Unix related updates, trouble shooting and resolving software, hardware and connectivity issues, installations, backups and data migrations in preparation of onsite implementation.
• Notification to McKesson internal help desk and Remote Support Administrators with updated client site hardware, software, password and environment specific information for new implementations prior to departing client site.
• Coordination and presentation of training sessions for client site management and engineers regarding HA, Server OS, Disk Storage and Tape Backup solutions operation, administration and support. Providing clients with customized site-specific documentation on McKesson components.

Confidential

Senior Systems Engineer-Mid Tier Engineering

• Responsible for installation, hardware setup and ongoing administration of over 25 application and
• Database HPUX servers in the Delta Technology HP Unix server environment.
• Server hardware setup Installation of HPUX to Delta specifications Creation of all necessary user accounts, UNIX file systems, disk partitions and logical volumes associated with database servers and application related server structures in a 24X7 support structure. Configuration of servers in highly available HP MC/Service Guard environment.
• Provided training, mentoring and ongoing support to junior level team members and Level II support Engineers for HP-UX systems administration, MC/Service Guard, backup strategies and procedures, network and hardware troubleshooting techniques and security procedures.
• Providing support, training and technical documentation to development and database administrators in HP-UX OS,
• o NIS, MC/Service Guard and Unix security, file system maintenance and development methodologies.
• ATM network interface configuration and maintenance.
• Install, upgrade and configure TSM/ADSM for server and database file system backups.
• Submission and justification of Change Request Forms and Implementation plans for Server/OS changes to Change Management.
• Gather and publish performance related server data utilizing Perf View applications.
• EMC disk front end server configuration for database and application design.
• Utilization of EMC related utilities for backup to BCV EMC volumes utilizing Timefinder/SRDF for 1.3 Terabytes of storage.
• Assist Data Management Services lab DBAs with ORACLE certification process, installation of Oracle 7.X and 8.X.
• Tuning of kernel parameters when necessary or as dictated by DBA/Application Development teams.
• Shell Scripting for application and database logic associated with MC/ServiceGuard HA packages.
• Trouble shooting of Hardware and Software related issues. Initiation of escalation procedures when needed.
• Customized Unix related support documentation for assigned projects.
• Design and implementation for SAP/ERP related HP server components for Delta ERP rollout.
• Ongoing installations and configurations of IBM ADSM/TSM R3 for file system and database volume backups and disaster recovery.

Confidential

Database Administrator/Unix Systems Administration

• Responsible for installation, configuration and ongoing systems administration of over 20 application and
• development NT, AIX, Sun Solaris and HPUX servers. Database Administration for all GEAC Smart Stream Servers utilized
• by the Customer Support and Research and Development teams for GEAC.
• Creation of all necessary user accounts, UNIX file systems, disk partitions,
• logical volumes and raw disk devices associated with database servers.
• Database Administration and support for all certified Sybase and SQL server database servers including installation, customization and verification based on support and development requirements for in house as well as client site related issues.
• Provide customized documentation relating to system configuration and software procedures.
• Research and budgeting for all necessary hardware/software expansion.

Confidential

Contractor/Systems Analyst

• Member of Production Support team for Bell South Cellular billing, responsible for configuration and support of UNIX based cellular billing application processing customer billing for 28 markets.
• Provide on-line technical production support and UNIX training to clients, responsible for thorough diagnosis and resolution of all application processes and errors, jcl renames, production processes and script errors.

Confidential

System Analyst, IT Operations

• Managed Unix and Windows NT 3.51 production servers running corporation's main research
• databases, financial management applications accounts payable, transaction processing, general ledger, etc. .
• Installed and supported OS, hardware, and applications on new and existing servers/end user
• workstations, configured hardware and software to company's specifications, managed user
• access to network.
• Implemented and maintained disaster recovery system.
• Supported company web page modifications.

Confidential

Customer Support Technician

• Monitored daily batch jobs, server and database status.
• Dispatched and escalated on critical systems operations issues.
• Managed incident reports via Remedy tools.
• Responsible for reporting and tracking systems outages via Crystal reports. Assisted Customers with retrieval of
• Customer-specific data from Alltel proprietary systems.

Confidential

• Installation and Support Technician
• Installed, configured and supported OS, hardware, and UNIX based applications provided on site
• Implementation, and training to over 150 client sites of 2,500 clients worldwide.
• Customized C based programs for connectivity to third party applications.
• Coordinated with client site management to provide adequate documentation based on their
• individual operational requirements.
• Network administration and support including satellite communication hubs and routers
• and token ring networks.
• Guided users through disaster recovery and performed on-line system reloads and mass installations