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Customer Service Resume

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EXPERIENCE

Computers

  • Co-owned, configured, and remotely managed five game servers via FTP
  • Self-taught EventScripts, similar to C++ and Python, Event-driven base
  • High School Programming (Visual Basic)
  • Built personal computer completely from scratch
  • Troubleshot PC and continuously updated it to remain functional for 7 years
  • Used TeamViewer to set up virus removal, repair, and protection for others
  • Installed routers, ran cables, set up security, and port forwarding for friends and family
  • Installed and performed minor repairs to hardware and software to maintain

Computer Proficiency

  • Windows / Mac
  • Microsoft Word / Excel / Access / Powerpoint / FTP / TeamViewer
  • Words Per Minute: 90

Customer Service

  • Greeted customers as they walked in
  • Responded promptly to customer inquiries
  • Learned and promoted best deals to customers
  • Educated customers about products to help decision making
  • Handle and resolve customer complaints
  • Directed unresolved issues to appropriate authority
  • Helped run company picnics, including: GE, Kroger, Toyota, and others

Money Management

  • Register at each job, very accurate tills
  • Learned how to count and pull a drawer

EMPLOYMENT HISTORY
Associate - Confidential- Cincinnati, OH, November 2011 - Present
Associate - Confidential - Cincinnati, OH, April 2010 - August 2011 Seasonal
Cashier/Crew - Confidential - Cincinnati, OH, 2007-2008

EDUCATION
Confidential University

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